{"id":1959261,"url":"https://alion.io/job/humana-senior-full-stack-engineer-8","title":"Senior Full Stack Engineer","company":{"id":2742,"name":"Humana","domain":"humana.com","url":"https://alion.io/company/humana","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":98,"open_postings":64,"ghost_share":0.016,"stale_share":0.125,"repost_share":0.172,"time_to_fill_p50_days":11,"computed_at":"2026-10-08T05:49:30Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Louisville, United States","Chicago, United States","Arlington, United States","New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":106900,"max":147000,"currency":"USD","period":"year","gross":null,"usd_annual":147000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"Kubernetes","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Azure","optional":true}],"status":"live","first_seen_at":"2026-10-06T14:37:51Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-09T02:18:12Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Become a part of our caring community\nThe Simplification Center of Excellence (CoE) is building enterprise capabilities that help teams create simpler, more effective, and more human-centered solutions for associates, members, patients, and providers. Joining this team means contributing directly to how the organization understands work today and builds better experiences for the future. The CoE develops shared tools, methods, and guidance that support teams from discovery through delivery, bringing together process insight, research, ideation, rapid prototyping, and impact assessment to improve both speed and quality of outcomes.Within this environment, the Skan.AI platform serves as a critical process intelligence capability for understanding work, identifying opportunities for simplification, and enabling better operational and experience outcomes. This role provides operational engineering support, technical coordination, and platform enablement services that help ensure the successful adoption, reliability, and ongoing use of the Skan.AI ecosystem across the enterprise. The individual will be responsible for maintaining platform reliability, coordinating technical activities, supporting business onboarding, resolving operational issues, managing integrations, and driving technical follow-through across stakeholders, vendors, and enterprise technology teams. Success in this role requires a combination of engineering expertise, operational ownership, and proactive coordination to ensure business teams can effectively leverage process intelligence capabilities.\nProgram Summary\nThe Simplification Center of Excellence (CoE) is building enterprise capabilities that help teams create simpler, more effective, and more human-centered solutions for associates, members, patients, and providers. Joining this team means contributing directly to how the organization understands work today and builds better experiences for the future. The CoE develops shared tools, methods, and guidance that support teams from discovery through delivery, bringing together process insight, research, ideation, rapid prototyping, and impact assessment to improve both speed and quality of outcomes.\nWithin this environment, the Skan.AI platform serves as a critical process intelligence capability for understanding work, identifying opportunities for simplification, and enabling better operational and experience outcomes. This role provides operational engineering support, technical coordination, and platform enablement services that help ensure the successful adoption, reliability, and ongoing use of the Skan.AI ecosystem across the enterprise. The individual will be responsible for maintaining platform reliability, coordinating technical activities, supporting business onboarding, resolving operational issues, managing integrations, and driving technical follow-through across stakeholders, vendors, and enterprise technology teams. Success in this role requires a combination of engineering expertise, operational ownership, and proactive coordination to ensure business teams can effectively leverage process intelligence capabilities.\nPosition Overview\nWe are seeking a highly motivated Senior Full-Stack Software Engineer to serve as the primary operational support engineer and technical coordinator supporting our Skan.AIProcess Intelligence platform and a key technology partner supporting the broader objectives of the Process Simplification Center of Excellence.\nThis role combines software engineering, platform operational support, systems integration, DevOps, and technical consulting responsibilities to help ensure the successful operation, enhancement, and adoption of our process intelligence ecosystem. The individual will work closely with business stakeholders, infrastructure teams, security teams, and the Skan.AI vendor to support platform reliability, troubleshoot technical issues, maintain integrations, coordinate upgrades and enhancements, and onboard new business programs.\nIn addition to platform support responsibilities, this role will serve as a technical liaison for the Process Simplification CoE, helping teams navigate enterprise technology standards, architecture requirements, data integrations, security reviews, infrastructure processes, and other internal IT services needed to deliver process simplification solutions. The role will coordinate upgrades, enhancements, and business onboarding activities, work across multiple technology teams to accelerate delivery and remove technical roadblocks and drive technical and operational issues through resolution while ensuring alignment with enterprise standards and governance. The role will coordinate across multiple technology teams to accelerate delivery, remove technical roadblocks, and ensure alignment with enterprise standards and governance.\nThe ideal candidate will bring strong full-stack development experience together with expertise in cloud platforms, APIs, integrations, Kubernetes, DevOps practices, and enterprise application support. Success in this role requires both hands-on technical skills, operational ownership, and the ability to collaborate effectively across business, engineering, architecture, infrastructure, and vendor teams to drive issues and initiatives through completion.\nThis role serves as the primary technical support and coordination resource for the Skan.AI platform, partnering with platform owners, vendors, and enterprise technology teams to continuously improve process intelligence capabilities and enable successful simplification initiatives across the organization.\nUse your skills to make an impact\nKey Responsibilities\nProvide operational support and administration for the Skan.AI platform, including incident resolution, troubleshooting, monitoring, upgrades, and platform administration.\nBuild, maintain, and support integrations between Skan.AI and enterprise systems.\nCoordinate with vendors, infrastructure teams, security teams, and application teams to resolve issues and implement enhancements and drive activities through completion.\nSupport onboarding and enablement activities for new business areas adopting Skan.AI capabilities.\nServe as the technical coordinator for the Process Simplification CoE, helping teams navigate enterprise architecture, security, infrastructure, data, and governance processes.\nFacilitate technical reviews, intake activities, and cross-functional collaboration needed to deliver simplification initiatives.\nIdentify, escalate, and remove technical barriers that could impede implementation of process intelligence and simplification solutions.\nDocument technical designs, support procedures, integration patterns, and operational standards.\nPartner with business and technology stakeholders to identify opportunities for platform optimization and expanded adoption.\nEnsure solutions align with enterprise technology standards, security requirements, and operational support models.\nOwn day-to-day operational coordination for the Skan.AI platform, including stakeholder communications, issue tracking, dependency management, escalation, and resolution.\nCore Skills & Attributes\nStrong full-stack engineering and platform engineering capabilities.\nStrong analytical, troubleshooting, and problem-solving skills.\nAbility to collaborate effectively across engineering, infrastructure, security, and business teams.\nSystems thinking with a bias toward automation, reliability, and scale.\nStrong communication skills and ability to translate technical concepts for non-technical partners.\nAbility to operate in ambiguous, high-priority environments while driving clarity and execution.\nStrong operational ownership and a demonstrated ability to drive technical issues, dependencies and initiatives through resolution.\nQualifications & Experience\nRequired\n5+ years of experience in software engineering, platform engineering, DevOps, Site Reliability Engineering, or enterprise application support.\nExperience designing and developing or supporting full-stack applications, integrations, and platform services.\nExperience supporting operationally critical enterprise platforms and driving technical issues through resolution.\nExperience supporting cloud-hosted or SaaS enterprise platforms.\nHands-on experience with Kubernetes administration and containerized applications.\nExperience building and maintaining APIs, integrations, and data pipelines.\nExperience with CI/CD pipelines and modern software delivery practices.\nStrong understanding of networking fundamentals, infrastructure troubleshooting, and enterprise system integrations.\nStrong analytical, troubleshooting, and problem-solving skills.\nAbility to collaborate effectively across engineering, infrastructure, security, and business teams.\nPreferred\nBachelor's degree in Computer Science, Software Engineering, Information Technology, or related field; equivalent experience considered.\nExperience and understanding of the internal Humana IT processes, tech stack, and landscape.\nExperience with Skan.AI, Celonis, or other process mining/process intelligence platforms.\nExperience serving as a platform owner, technical lead, or primary support resource for an enterprise platform.\nAzure cloud services.\nExperience supporting highly available enterprise platforms.\nSix Sigma or Lean certification\nSuccess Measures\nSuccess in this role will be demonstrated through:\nStable, secure, and highly available Skan.AI platform operations.\nReliable and scalable integrations and data pipelines.\nReduced operational overhead through automation and engineering improvements.\nFast, repeatable onboarding of new process intelligence programs.\nTimely resolution of technical issues and operational blockers through effective coordination across stakeholders and technology teams.\nWell-documented platform architecture and operational procedures.\nEffective partnership across business, engineering, infrastructure, and security teams.\nContinuous improvement of platform performance, reliability, and user experience.\nWhat We Offer\nCompetitive compensation based on experience.\nComprehensive benefits including health, retirement, and wellness.\nGrowth opportunities in process intelligence, automation, and engineering innovation.\nLocation Information\nQualified candidates are required to currently live in, or be willing to move to, a commutable distance for a hybrid work arrangement if applicable.\nLocation options:\nLouisville, KY\nNew York City, NY\nChicago, IL\nArlington, VA\nWe are an equal opportunity employer committed to diversity, equity, and inclusion. If you are excited to help enable better process intelligence capabilities through strong engineering, platform ownership, and cross-functional collaboration, we want to hear from you.\nScheduled Weekly Hours\n40Pay Range\nThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$106,900 - $147,000 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of Benefits\nHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About Us\nAbout Humana: Humana Inc. 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