{"id":3964932,"url":"https://alion.io/job/humana-senior-program-delivery-professional-benefit-enablement-execution","title":"Senior Program Delivery Professional, Benefit Enablement & Execution","company":{"id":2742,"name":"Humana","domain":"humana.com","url":"https://alion.io/company/humana","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":51,"ghost_share":0.059,"stale_share":0.078,"repost_share":0.314,"time_to_fill_p50_days":14,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"ET","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":86300,"max":118700,"currency":"USD","period":"year","gross":null,"usd_annual":118700},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power Automate","optional":false},{"name":"Power BI","optional":false},{"name":"SharePoint","optional":false},{"name":"HIPAA","optional":true}],"status":"live","first_seen_at":"2026-11-09T13:35:43Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-11T04:16:20Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Become a part of our caring community\nHumana’s Consumer Product Management team is looking for an experienced Senior Program Delivery Professional, Benefit Enablement & Execution, to join working remote anywhere in the US. In this role, you'll work closely with Product Managers and cross-functional partners to move bid initiatives, research and process work from idea through delivery. You'll coordinate the analysis behind benefit and portfolio decisions, maintain accurate documentation and milestone plans, and support teams as they adopt new processes and tools. If you enjoy connecting strategy to execution and making sure deliverables stay on track, this role is for you.As Senior Program Delivery Professional, Benefit Enablement & Execution, you'll help translate Medicare Advantage portfolio priorities into accurate analysis, well-defined deliverables and coordinated execution. Working closely with Lead Product Managers and cross-functional partners, you'll move bid initiatives, research and process improvements from concept through implementation while keeping decisions, documentation and milestones aligned.\nYou'll perform the detailed product, benefit, market, operational and regulatory analysis that informs portfolio direction. You'll coordinate feasibility reviews, research enterprise priorities and represent Product Management on assigned cross-functional workgroups. Your work will help leaders understand options, evaluate implications and make informed decisions.\nYou'll also strengthen the way Product Management operates by maintaining portfolio-governance records, supporting the Process Activation Calendar, improving process documentation, developing training materials and helping implement technology-enabled solutions. You'll take ownership of defined workstreams, identify risks early and build the capability to lead increasingly complex initiatives. This is a highly collaborative individual-contributor role for someone who combines analytical rigor, attention to detail and reliable follow-through with the curiosity and judgment needed to operate effectively in a fast-moving Medicare Advantage environment.\nKey Role Functions\nSupport Medicare Advantage Bid Initiatives\nPartner with Lead Product Managers, Growth and Strategy, and functional teams to support bid initiatives involving benefit standardization, portfolio segmentation, product guiding principles and other portfolio priorities\nTranslate initiative objectives into defined analyses, deliverables, milestones and follow-up actions for assigned workstreams\nGather, validate and compare benefit, market, portfolio and operational information to inform recommendations and decisions\nPrepare analyses that identify patterns, differences, risks, assumptions and potential member or portfolio impacts\nCoordinate inputs from subject-matter experts and ensure required information is complete, accurate and delivered on time\nMaintain initiative documentation and provide clear progress updates, open questions and recommended next steps\nApply lessons learned from each cycle to improve future analyses, templates and delivery practices\nCoordinate Feasibility Reviews and Decision Support\nCoordinate structured reviews of proposed benefits and product opportunities across product, operations, compliance, clinical, technology, systems and other relevant functions\nDefine and communicate the information, questions, owners and timelines needed to complete assigned feasibility assessments\nCollect and organize partner input, identify conflicting information and follow up on unresolved questions\nDistinguish confirmed requirements from assumptions and areas requiring further validation\nSummarize feasibility findings, dependencies, constraints and execution considerations in clear decision-support materials\nEscalate material gaps, risks or timing concerns to Lead Product Managers or the Program Delivery team early enough to support resolution\nDocument recommendations, decisions, rationale, owners and follow-up actions\nConduct Enterprise Research and Product Impact Analysis\nResearch Stars, Clinical, Regulatory Compliance, the Complaints Tracking Module and other enterprise initiatives affecting Medicare Advantage products\nGather information from relevant business, regulatory and functional sources and assess its reliability and applicability\nIdentify potential impacts to benefit design, product processes, portfolio priorities, systems, operations and the member experience\nSynthesize complex findings into concise briefs, presentations, recommendations and decision points for Product Management and partner leaders\nRepresent Product Management on assigned cross-functional workgroups and accurately communicate Product requirements and considerations\nTrack commitments, decisions and follow-up actions and ensure the appropriate Product Management partners remain informed\nEscalate issues requiring broader product direction, functional expertise or leadership decisions\nSupport the Process Activation Calendar\nWork with functional partners to confirm milestone dates, dependencies, accountable owners and completion requirements for assigned bid and product activities\nAdd approved milestones and updates to the Process Activation Calendar accurately and within established timelines\nCommunicate calendar changes to affected teams and clarify required actions or handoffs\nMonitor milestone progress, follow up with owners and maintain current completion status and supporting information\nIdentify missed, conflicting or at-risk milestones and assess potential downstream impacts\nEscalate material risks to Lead Product Managers or the Program Delivery team with clear facts, impacts and recommended next steps\nUse milestone results and lessons learned to improve future calendar planning and follow-up practices\nImprove Processes, Tools and Ways of Working\nPartner with Process Improvement and Program Delivery, Product Management and functional teams to draft, maintain and improve process documentation, templates and workflows\nDocument processes in a clear, practical format that defines activities, ownership, handoffs, controls and expected outcomes\nIdentify manual, repetitive or error-prone work that could be simplified, standardized or automated\nHelp evaluate, test and implement approved technology solutions using tools such as Power Automate, Power BI, Copilot, SharePoint and related platforms\nComplete user-acceptance testing, document issues and confirm that solutions meet defined business needs before broader rollout\nMonitor adoption and gather feedback to identify needed refinements\nMaintain appropriate documentation and controls so process and technology improvements are sustainable\nDevelop Training and Product Management Capability\nDevelop job aids, quick-reference guides, process walkthroughs, presentations and other training materials as tools, processes and requirements change\nTranslate complex requirements into clear instructions, examples and practical guidance for Product Managers and partner teams\nHelp deliver live training, working sessions and office hours and respond to process questions within the role’s area of expertise\nValidate training content with process owners and subject-matter experts before distribution\nGather participant feedback and update materials when additional clarity or reinforcement is needed\nShare knowledge, effective practices and lessons learned across the Product Management team\nBuild expertise and judgment by progressing from supporting initiatives to independently leading defined workstreams\nUse your skills to make an impact\nRequired Qualifications\n4+ years of relevant health plan, product management, or program delivery experience\nExperience conducting research and analysis and translating findings into clear recommendations or decision-support materials\nExperience coordinating deliverables, milestones or workstreams across multiple partners\nDemonstrated ability to organize complex information, maintain accurate documentation and manage competing priorities\nStrong analytical and problem-solving skills, including the ability to identify patterns, gaps, risks and unresolved questions\nStrong written and verbal communication skills, with the ability to tailor information for working teams and leaders\nDemonstrated ability to influence follow-through and maintain accountability without formal authority\nAdvanced proficiency with Excel, PowerPoint, SharePoint, Teams and related digital collaboration tools\nPreferred Qualifications\nBachelor’s degree or higher\nMedicare Advantage product management, bid, implementation or operational experience\nExperience with benefit design, benefit comparison, service-area expansion or plan naming\nKnowledge of CMS Medicare Advantage requirements, bid processes, PBP or HPMS\nKnowledge of Stars, the Complaints Tracking Module, member experience or regulatory compliance programs\nExperience supporting feasibility reviews across regulatory, operational, system, clinical or financial considerations\nExperience maintaining program-governance materials, milestone calendars, decision logs or dashboards\nExperience writing process documentation, job aids, quick-reference guides or training materials\nExperience facilitating workgroups, training sessions or process walkthroughs\nExperience using Power Automate, Power BI, Copilot or similar tools to improve processes, reporting or administrative efficiency\nProcess improvement experience or training, including Lean, Six Sigma or another structured improvement methodology\nAdditional Information\nThis role typically operates on Eastern Standard Time business hours.\nThe work follows the annual Medicare Advantage and CMS regulatory cycle. Certain periods of the year require additional flexibility, including extended hours and occasional weekend work, to meet critical regulatory and business deadlines.\nWhat Success Looks Like\nDeliver accurate, timely work. Meet or exceed expectations for quality, completeness and timeliness across analysis, documentation, training and milestone deliverables\nTurn data into insight. Gather, validate, compare and interpret benefit, market, portfolio and operational information and explain what it means for the business and members\nMake complex topics understandable. Translate Stars, Clinical, CTM, regulatory and enterprise topics into clear takeaways, implications and recommended actions\nCommunicate with purpose. Know what to communicate, when, to whom and at what level of detail in a matrixed organization\nOwn the details. Keep governance records, decisions, requirements and calendars accurate, current and easy to use\nFollow through. Track commitments, engage owners and drive assigned deliverables to completion, including with partners you do not manage\nRaise risks early. Identify gaps, dependencies and at-risk milestones before they create downstream impacts and escalate them with useful context\nManage competing priorities. Organize multiple workstreams, adjust quickly as needs change and maintain quality under compressed timelines\nImprove how work gets done. Identify practical opportunities to simplify processes, strengthen controls and replace manual work with technology-enabled solutions\nHelp others succeed. Explain processes and tools clearly and create training that supports consistent adoption\nGrow ownership and judgment. Progress from supporting initiatives to independently leading defined analyses and workstreams\nKeep the member in view. Consider how analysis, process and delivery decisions affect the clarity, reliability and value of the member experience\nHow You'll Lead\nHow you achieve results matters as much as what you deliver. You'll model Humana's values by being Caring, Curious and Committed, and you'll put the Humana Way into practice by living the Golden Rule, keeping work simple, playing to win, keeping your eyes on the horizon and playing as one team.\nYou'll listen before assuming, ask thoughtful questions and remain open...","description_format":"text","description_chars":17785,"description_truncated":true,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Home Care Services","Primary Care & Medical Centers","Pharmacies","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-11-09T13:35:43Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 339 · green card filings: 89","filings_12m":339,"filings_prev_12m":256,"green_card_filings_12m":89,"median_offered_wage_usd":137500,"route":null,"cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":98}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":{"stated_usd_annual":118700,"is_top_pay":false},"html_url":"https://alion.io/job/humana-senior-program-delivery-professional-benefit-enablement-execution","json_url":"https://alion.io/job/humana-senior-program-delivery-professional-benefit-enablement-execution.json","meta":{"generated_at":"2026-11-11T05:16:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6719,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2742},"rest":"https://alion.io/mcp/rest/get_company?id=2742"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhumana-senior-program-delivery-professional-benefit-enablement-execution"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhumana-senior-program-delivery-professional-benefit-enablement-execution"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhumana-senior-program-delivery-professional-benefit-enablement-execution"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/humana-senior-program-delivery-professional-benefit-enablement-execution\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhumana-senior-program-delivery-professional-benefit-enablement-execution"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3964932}},{"tool":"search_jobs","arguments":{"company":"humana.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3964932},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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