{"id":3634618,"url":"https://alion.io/job/humankind-it-desktop-technician","title":"IT Desktop Technician","company":{"id":2497773,"name":"HumanKind","domain":"humankind.org","url":"https://alion.io/company/humankind-org","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sandton, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DLP","optional":false},{"name":"ITSM","optional":false},{"name":"OneDrive","optional":false},{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false},{"name":"VPN","optional":false}],"status":"closed","first_seen_at":"2026-11-02T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-08T06:04:20Z","board_verified":false,"closed_at":"2026-11-08T06:04:20Z","days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"SUMMARY:\n\n Desktop Support Technicians x2 | Sandton | Permanent \n\nReady to be the go-to tech expert for a leading South African organisation?\n\nWe’re looking for two Desktop Support Technicians to join a high-performing IT team in the heart of Sandton. \n\nIf you love solving problems, keeping people productive, and working with the latest Microsoft technology, this one is for you.\n\nLocation: Sandton, Johannesburg (in office)\nType: Permanent\n\n POSITION INFO:\n\n What you'll be doing: First- and second-line desktop, mobile and end-user support in line with ITSM processes and SLAs Provisioning, configuring, supporting and decommissioning laptops, desktops, mobile devices, printers and peripherals Endpoint management with Microsoft Intune, Autopilot, patching tools, antivirus\\/EDR and encryption Supporting Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Teams Rooms) Endpoint security support: MFA, VPN, conditional access and DLP User onboarding, offboarding, access requests and application deployment Maintaining accurate IT asset and CMDB records Vendor coordination for warranty repairs, replacements and escalations VIP and meeting room support, including AV and Teams meetings Supporting business continuity and testing new applications and systems What you bring: IT diploma or related technical qualification 3-5 years' IT experience Knowledge of computer networks, cloud-based services and on-premise systems Cloud certification (advantageous) Strong verbal and written communication skills Attention to detail and the ability to work under pressure Comfortable working independently and as part of a team Ready to make your move? Apply now or email your CV to Please note: if you do not receive feedback within 7 days, please consider your application unsuccessful. Correspondence will be limited to shortlisted candidates only.","description_format":"text","description_chars":1848,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Leasing, Auto & Equipment Finance"],"lifecycle":[{"event":"open","at":"2026-11-02T20:39:28Z"},{"event":"close","at":"2026-11-08T06:04:20Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/humankind-it-desktop-technician","json_url":"https://alion.io/job/humankind-it-desktop-technician.json","meta":{"generated_at":"2026-11-08T18:54:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":39540,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2497773},"rest":"https://alion.io/mcp/rest/get_company?id=2497773"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhumankind-it-desktop-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhumankind-it-desktop-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhumankind-it-desktop-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/humankind-it-desktop-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhumankind-it-desktop-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3634618}},{"tool":"search_jobs","arguments":{"company":"humankind.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3634618},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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