{"id":3902009,"url":"https://alion.io/job/humankind-territory-manager","title":"Territory Manager","company":{"id":2497773,"name":"HumanKind","domain":"humankind.org","url":"https://alion.io/company/humankind-org","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Durban, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":350000,"max":420000,"currency":"ZAR","period":"year","gross":true,"usd_annual":25447},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T22:03:23Z","employer_posted_date":null,"last_verified_at":"2026-10-22T22:03:23Z","board_verified":false,"closed_at":null,"days_open":16,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":16},"description":"Reference: HC005719-Robyn-1\n\n Territory Manager – Multi-Site Fuel & Retail Operations\n\n Location: South Africa (Regional Travel Required)\n\n Employment Type: Permanent\n\n Seniority: Senior Management\n\nDuties & Responsibilities\n Role Purpose\n\nA leading national fuel and retail network is seeking an experienced Territory Manager to take full ownership of a portfolio of service stations across a defined region.\nThe successful candidate will be responsible for driving sales growth, profitability, operational excellence, and brand compliance across multiple sites, while managing strong relationships with independent dealers and site management teams.\nThis role requires a commercially strong leader who can balance strategy, financial performance, and hands-on operational execution in a high-performance retail environment.\n\n Key Responsibilities\n\nManage a portfolio of fuel service stations and dealer relationships across a defined territory\n\nDrive sales growth, turnover, and profitability across forecourt, convenience retail, and QSR offerings\n\nEnsure strict adherence to brand standards, operational policies, and compliance requirements\n\nAnalyse site financial performance including P&L, margins, costs, and revenue drivers\n\nImplement regional growth initiatives to improve market share and site performance\n\nOversee dealer billing, expense allocations, and financial reconciliations\n\nMonitor sales and stock performance, identifying and resolving discrepancies\n\nDrive customer experience improvements through structured service programmes (NPS, mystery shopper results, etc.)\n\nConduct regular site visits, including operational audits and night inspections\n\nCoach, support, and develop dealers and site management teams\n\nEnsure staff training aligns with company standards and operational requirements\n\nManage risk, compliance, and audit outcomes across all sites\n\nSupport network expansion initiatives including new site development and transformation projects\n\n Minimum Requirements\n\nGrade 12 / Matric (relevant tertiary qualification advantageous)\n\nMinimum 2–5 years’ senior multi-site management experience\n\nProven experience in fuel retail, FMCG, or multi-site retail environments\n\nStrong financial acumen with experience managing P&L and profitability\n\nExperience managing dealer or franchise relationships advantageous\n\nSolid understanding of retail operations, compliance, and customer service standards\n\nStrong leadership, coaching, and stakeholder management skills\n\nValid Code 8 driver’s licence and own reliable transport\n\nWillingness to travel extensively and work flexible hours\n\n Key Competencies\n\nStrong commercial and financial mindset\n\nHigh level of resilience and accountability\n\nExcellent relationship management skills\n\nStrong analytical and problem-solving ability\n\nOperational discipline with attention to detail\n\nAbility to influence and drive performance across multiple sites\n\n What’s on Offer\n\nOpportunity to manage a large, high-impact regional portfolio\n\nExposure to a leading national fuel and retail network\n\nStrong career growth potential into senior regional leadership roles\n\nPerformance-driven environment focused on growth and excellence\n\nPackage & Remuneration\nR 350000 - 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