{"id":4075087,"url":"https://alion.io/job/humanoid-it-systems-admin","title":"IT Systems Admin","company":{"id":35230,"name":"Humanoid","domain":"thehumanoid.ai","url":"https://alion.io/company/thehumanoid","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":77,"open_postings":13,"ghost_share":0,"stale_share":0.923,"repost_share":0,"time_to_fill_p50_days":58,"computed_at":"2026-11-11T05:49:22Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Bitbucket","optional":false},{"name":"Confluence","optional":false},{"name":"GitHub","optional":false},{"name":"GitLab","optional":false},{"name":"Google Workspace","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Okta","optional":false},{"name":"Slack","optional":false},{"name":"Trello","optional":false},{"name":"Windows","optional":false},{"name":"Agile","optional":true},{"name":"ISO 27001","optional":true},{"name":"ITIL","optional":true},{"name":"ITSM","optional":true},{"name":"Kanban","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true},{"name":"Rest API","optional":true},{"name":"Scrum","optional":true},{"name":"SOC 2","optional":true}],"status":"live","first_seen_at":"2026-11-11T13:39:59Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T15:11:32Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND-01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.\nAbout the Role\nWe are looking for an IT Systems Administrator, who is also a genuine Atlassian specialist. You will be the go-to expert for Jira and the wider Atlassian suite, owning its configuration, governance and continuous improvement. You will also be a hands-on member of the IT team, picking up day-to-day support and a mix of general IT projects as needed.\nRoughly 50-60% of your time will be spent on Atlassian administration and optimisation, with the remainder on general IT support and operations.\nWhat You'll Do\nAtlassian / Jira administration (primary focus)\nAct as subject matter expert and system owner for Jira (Software, Work Management and/or Service Management) and Confluence, and where applicable Bitbucket, Trello and Jira Product Discovery\n\nDesign, build and maintain projects, workflows, issue types, custom fields, screens, permission schemes and notification schemes\n\nManage user provisioning, groups, roles, licences and access controls, including SSO/SCIM integration\n\nBuild and maintain automation rules, dashboards, filters and reports to support teams across the business\n\nPartner with stakeholders (Engineering, HR, Finance, Operations, etc.) to translate process requirements into effective Jira configurations\n\nMaintain governance and best practice: naming conventions, configuration standards, and clean-up of unused projects, fields and workflows\n\nManage marketplace apps and integrations (e.g. Slack, Microsoft Teams, GitHub/GitLab, Okta/Entra ID), including vendor and renewal coordination\n\nPlan and execute upgrades, migrations (Cloud/Data Center) and consolidation work, with appropriate testing and change communication\n\nCreate documentation, training materials and guidance for end users, and run onboarding or \"office hours\" sessions\n\nMonitor performance, audit logs and security settings, and keep the platform compliant with company policy\n\nGeneral IT support and operations\nProvide first and second-line support for hardware, software, accounts and access issues\n\nOnboard and offboard staff: set up accounts, devices and licences\n\nAdminister core business tools such as Microsoft 365 / Google Workspace, identity and MDM platforms, and collaboration tools\n\nSupport endpoint management (Windows, macOS, mobile) including imaging, patching and asset tracking\n\nAssist with network, printer, meeting room and AV support where required\n\nContribute to IT projects, vendor management, procurement and documentation\n\nFollow and help improve IT security practices (MFA, access reviews, device compliance)\n\nWhat We're Looking For\nEssential skills and experience\nProven experience (typically [3+] years) administering Jira in a production environment, with a track record of designing and managing workflows, schemes and automation\n\nStrong working knowledge of Confluence and wider Atlassian tooling\n\nSolid understanding of Jira admin concepts: project configuration, permission and notification schemes, JQL, global vs project-level administration\n\nExperience in a general IT, helpdesk or systems administration role\n\nWorking knowledge of identity and access management (e.g. Entra ID, Okta, Google Workspace) and SSO concepts\n\nStrong troubleshooting skills and the ability to prioritise competing demands\n\nExcellent communication skills, with the ability to explain technical concepts to non-technical colleagues and gather requirements from stakeholders\n\nComfortable working independently and taking ownership\n\nDesirable\nAtlassian certification(s), e.g. ACP-120 (Jira Administration), ACP-620 (Cloud Administration) or similar\n\nExperience with Jira Service Management, ITSM processes (ITIL) or Assets/Insight\n\nExperience with Atlassian Cloud and/or Data Center migrations\n\nFamiliarity with the Atlassian REST API, ScriptRunner or light scripting (Python, PowerShell, Bash)\n\nExperience with MDM tools (Intune, Jumpcloud) and SaaS administration\n\nExposure to Agile ways of working (Scrum, Kanban)\n\nUnderstanding of security and compliance frameworks (ISO 27001, SOC 2)\n\nWhat We Offer\nCompetitive equity: stock options with meaningful upside as we scale.\n\n30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas-New Year shutdown).\n\nPrivate healthcare, including virtual and in-person care.\n\nPension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.\n\nFree daily breakfast, catered lunch, and snacks in-office.\n\nWork at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.\n\nReal ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.","description_format":"text","description_chars":5156,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Equity","Stock options"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Robotics AI","Logistics & Warehouse Robotics","Industrial Robotics","Humanoid Robots"],"lifecycle":[{"event":"open","at":"2026-11-11T15:11:32Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":58,"reasons":["conf:1","win:early"],"computed_at":"2026-11-11T16:40:09Z"},"pay":null,"html_url":"https://alion.io/job/humanoid-it-systems-admin","json_url":"https://alion.io/job/humanoid-it-systems-admin.json","meta":{"generated_at":"2026-11-11T16:40:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31592,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":35230},"rest":"https://alion.io/mcp/rest/get_company?id=35230"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhumanoid-it-systems-admin"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhumanoid-it-systems-admin"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhumanoid-it-systems-admin"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/humanoid-it-systems-admin\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhumanoid-it-systems-admin"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4075087}},{"tool":"search_jobs","arguments":{"company":"thehumanoid.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4075087},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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