{"id":242985,"url":"https://alion.io/job/humanoid-staff-program-manager-services-business-process-automation","title":"Staff Program Manager - Services Business Process Automation","company":{"id":35230,"name":"Humanoid","domain":"thehumanoid.ai","url":"https://alion.io/company/thehumanoid","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":13,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Management","role_family":"Management","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":83000,"max_usd":182000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1333},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Agile","optional":false},{"name":"Kanban","optional":false},{"name":"Scrum","optional":false},{"name":"Jira","optional":true},{"name":"Smartsheet","optional":true}],"status":"live","first_seen_at":"2026-07-10T20:44:02Z","employer_posted_date":"2026-07-10","last_verified_at":"2026-11-04T12:16:16Z","board_verified":true,"closed_at":null,"days_open":116,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":116},"description":"Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND-01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.\nAbout the Role\nWe are looking for a Staff Program Manager to own the Services Business Process Automation (BPA) function - the digital backbone of our Services organisation. BPA runs the Service Lifecycle Management (SLM) platform, the Business Intelligence and reporting layer, and the integration of our business applications with customer IT/OT ecosystems - all operating within the corporate IT governance framework.\nThis is a strategic, hands-on ownership role. You will define and own the BPA program and roadmap, lead cross-functional platform deployments end to end, and connect corporate digitalization strategy to on-the-ground Services execution. You will work closely with Services leadership, product and corporate IT, and external technology partners.\nWhat You’ll Do:\nDefine, own, and continuously evolve the BPA roadmap: SLM platform strategy, BI architecture, process-automation priorities, and customer IT/OT integration.\n\nTranslate corporate digitalization objectives and Services business priorities into a structured, time-phased program with clear milestones and resource plans.\n\nLead cross-functional software deployments and platform integrations from requirement scouting to hypercare, applying Agile (Scrum/Kanban) and structured PMO practices.\n\nOwn the program-governance framework - risks, dependencies, change control, escalation, and steering-committee reporting - and track schedule, budget, adoption, data quality, and SLA impact.\n\nChampion the Services Lean First KPI framework and ensure BI reporting reflects real operational progress across the whole Services organisation.\n\nManage vendor relationships, program budgets, and build-vs-buy-vs-integrate decisions for new BPA tools and platforms.\n\nAct as the strategic interface between Services leadership, product leadership, and corporate IT - simplifying complex technical realities into clear business narratives for executives.\n\nWe’re Looking For:\n8-12+ years in digital/IT program management, with a track record of leading large-scale CRM, SLM, or ERP deployments.\n\nProven success managing complex cross-functional programs in mechatronics, industrial automation, robotics, field service, or advanced manufacturing.\n\nPMP, PRINCE2, or equivalent program-management certification; Agile (SAFe, Scrum Master, or Kanban) is a strong plus.\n\nSolid understanding of CRM and SLM platforms, BI architectures, and enterprise integration patterns.\n\nExperience holding full budget accountability for digitalization programs.\n\nElite stakeholder communication - able to build consensus across diverse functional and executive stakeholders.\n\nNice to have:\nExposure to humanoid robotics, cobots, or other advanced-technology industries.\n\nFamiliarity with service benchmarks in relevant industries.\n\nExperience introducing BI as a shared intelligence layer across a multi-team organisation.\n\nPMO tooling proficiency (MS Project, Jira, Smartsheet, or equivalent).\n\nWhat We Offer\nCompetitive equity: stock options with meaningful upside as we scale.\n\n30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas-New Year shutdown).\n\nPrivate healthcare, including virtual and in-person care.\n\nPension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.\n\nFree daily breakfast, catered lunch, and snacks in-office.\n\nWork at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.\n\nReal ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.","description_format":"text","description_chars":4085,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Equity","Stock options"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Robotics AI","Logistics & Warehouse Robotics","Industrial Robotics","Humanoid Robots"],"lifecycle":[{"event":"open","at":"2026-09-05T10:34:46Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.538,"p_room":0.28,"age_days":116,"expected_fill_days":56,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/humanoid-staff-program-manager-services-business-process-automation","json_url":"https://alion.io/job/humanoid-staff-program-manager-services-business-process-automation.json","meta":{"generated_at":"2026-11-04T17:15:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26409,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":35230},"rest":"https://alion.io/mcp/rest/get_company?id=35230"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhumanoid-staff-program-manager-services-business-process-automation"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhumanoid-staff-program-manager-services-business-process-automation"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhumanoid-staff-program-manager-services-business-process-automation"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/humanoid-staff-program-manager-services-business-process-automation\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhumanoid-staff-program-manager-services-business-process-automation"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":242985}},{"tool":"search_jobs","arguments":{"company":"thehumanoid.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":242985},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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