{"id":3238848,"url":"https://alion.io/job/humanz-tiktok-shop-manager","title":"TikTok Shop Manager","company":{"id":679433,"name":"Humanz","domain":"humanz.com","url":"https://alion.io/company/humanz-3","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-25T14:27:23Z","employer_posted_date":"2026-10-25","last_verified_at":"2026-10-27T23:08:10Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About Humanz\nHumanz is a leading startup in the creator economy space, transforming how brands and influencers collaborate worldwide.\nHumanz operates alongside Ubiquitous, a leading influencer marketing agency the company acquired. Together, we combine advanced AI-driven technology with high-impact paid media and creator marketing- enabling brands to scale campaigns with precision and measurable performance.\nOur fast-growing U.S. team manages all partnerships across the North American market.\nRole Overview\nWe are seeking a strategic and execution-focused TikTok Shop Manager to lead the day-to-day management and growth of our clients’ TikTok Shop operations.\nIn this role, you will be responsible for driving GMV growth, optimizing shop performance, and managing creator and affiliate partnerships. You will act as the primary point of contact for clients, translating business objectives into actionable strategies while ensuring operational excellence across their TikTok Shop ecosystem.\nThe ideal candidate has at least 2 years of hands-on experience in social commerce, strong analytical capabilities, and the ability to manage multiple moving parts in a dynamic environment.\nKey Responsibilities\nClient Management & Strategy\nServe as the primary point of contact for clients regarding TikTok Shop strategy and performance.\nLead regular client check-ins, including weekly updates and monthly KPI performance reviews.\nTranslate client goals into clear growth strategies and operational plans.\nProvide proactive recommendations to improve GMV, conversion rates, and overall shop performance.\nManage expectations and ensure transparent communication on timelines, deliverables, and results.\nShop Operations & Health\nOversee the daily operations of client TikTok Shop accounts.\nEnsure all listings, pricing, inventory, and promotions are properly maintained.\nMonitor shop health metrics and resolve operational issues quickly.\nCoordinate with internal teams to ensure seamless execution of campaigns and promotions.\nImplement best practices for product merchandising and shop optimization.\nAffiliate & Creator Management\nIdentify and recruit creators and affiliates to support product promotion and drive sales.\nManage affiliate partnerships and maintain strong relationships with top-performing creators.\nCoordinate product seeding, campaign briefs, and collaboration timelines.\nMonitor creator performance and optimize partnerships to maximize revenue impact.\nSupport scalable creator programs that expand brand reach and social commerce performance.\nPerformance Tracking & Optimization\nTrack and analyze key performance metrics including GMV, conversion rate, affiliate performance, and shop engagement.\nDevelop reports and insights to guide ongoing optimization strategies.\nConduct regular performance reviews and post-campaign analysis.\nIdentify growth opportunities based on data trends and competitive insights.\nContinuously test and iterate strategies to improve overall TikTok Shop results.\nRequirements\nMinimum 2+ years of experience managing TikTok Shop or social commerce operations.\nStrong understanding of the TikTok Shop ecosystem, creator partnerships, and affiliate programs.\nExperience managing multiple clients or accounts simultaneously.\nStrong analytical and data interpretation skills.\nExcellent communication and client management abilities.\nHighly organized with the ability to manage multiple priorities in a fast-paced environment.\nSelf-starter with a strong sense of ownership and accountability.\nNice to Have\nExperience working in an influencer marketing or social commerce agency.\nStrong network of creators or affiliates within the TikTok ecosystem.\nExperience launching or scaling creator affiliate 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