{"id":2024195,"url":"https://alion.io/job/humbleplus-crm-manager","title":"CRM Manager","company":{"id":3871994,"name":"Humble+","domain":"humbleplus.com","url":"https://alion.io/company/humbleplus","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bordeaux, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":67000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":33},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false},{"name":"Figma","optional":false},{"name":"Shopify","optional":false}],"status":"live","first_seen_at":"2026-09-01T07:55:09Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-12T15:55:27Z","board_verified":true,"closed_at":null,"days_open":41,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":41},"description":"Rejoins notre équipe en tant que CRM Manager. En tant que bras droit du Head of E-commerce, tu seras responsable de la réinternalisation complète du CRM, de la construction des flows à la conception des templates, en passant par la segmentation et le reporting. Tu travailleras également sur la rétention des abonnés et l'exploitation des données clients.\nMissions\nAudit et refonte des flows Klaviyo, conception des templates emails dans Figma, pilotage de la segmentation et des A/B tests.\nGestion du planning éditorial et reporting hebdomadaire sur ce qui progresse réellement, optimisation de la rétention sur Recharge.\nExploitation de la donnée client pour personnaliser les campagnes, suivi des KPIs clés.\nProfil recherché\n+ de 3 ans d'expérience sur un poste CRM ou e-commerce, en environnement DTC ou DNVB. Tu as idéalement évolué dans l'univers des compléments alimentaires, de la santé, de la beauté ou du sport, tu connais les codes de ce marché et les contraintes réglementaires qui vont avec.\n\nmaîtrises Klaviyo de bout en bout : tu construis des flows de zéro, tu sais lire un rapport de délivrabilité, tu segmentes finement au-delà des critères évidents. Tu es autonome sur Figma, tu conçois tes templates toi-même et tu les intègres proprement.\n\nTu as déjà géré un outil d'abonnement type Recharge. Tu sais ce qui fait bouger un taux de rétention et tu ne traites pas un client qui suspend comme un client qui résilie.\n\nTu connais le produit que tu portes. Tu ne pousses pas un email générique, tu construis une offre pertinente pour le bon segment, au bon moment.\n\nTu penses en hypothèses, tu testes, tu valides par la donnée. Un taux qui stagne te dérange, et tu sais quoi faire pour le bouger.\n\nTu es à l'aise en petite structure. Tu prends des décisions sans attendre trois validations, et tu reportes ce qui avance vraiment, pas ce qui fait bien sur un slide.\n\nUne bonne connaissance de Shopify et du parcours client est un plus : elle t'aide à envoyer chaque flow vers la bonne page. Et si tu t'intéresses concrètement à ce que l'IA peut apporter dans une stratégie CRM, encore mieux.","description_format":"text","description_chars":2105,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-10-07T13:26:19Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.525,"p_room":0.35,"age_days":40,"expected_fill_days":19,"reasons":["conf:3","win:tail"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/humbleplus-crm-manager","json_url":"https://alion.io/job/humbleplus-crm-manager.json","meta":{"generated_at":"2026-10-12T17:40:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":9,"day_limit":5000,"remaining_today":4991,"minute_limit":60,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3871994},"rest":"https://alion.io/mcp/rest/get_company?id=3871994"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhumbleplus-crm-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhumbleplus-crm-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhumbleplus-crm-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/humbleplus-crm-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhumbleplus-crm-manager"}]}