{"id":320494,"url":"https://alion.io/job/hunt-st-senior-engineer-level-3-17-1171","title":"Senior Engineer (Level 3) - (17-1171)","company":{"id":8987,"name":"Hunt St","domain":"huntst.com","url":"https://alion.io/company/huntst","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":92,"open_postings":24,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":{"min":2000,"max":4000,"currency":"AUD","period":"month","gross":null,"usd_annual":33612},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"DNS","optional":false},{"name":"Google Workspace","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"TCP/IP","optional":false},{"name":"VMWare","optional":false},{"name":"Windows Server","optional":false},{"name":"AWS","optional":true},{"name":"GCP","optional":true},{"name":"NIST CSF","optional":true},{"name":"SentinelOne","optional":true}],"status":"live","first_seen_at":"2026-08-05T00:00:00Z","employer_posted_date":"2026-08-05","last_verified_at":"2026-10-25T07:03:59Z","board_verified":true,"closed_at":null,"days_open":81,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":81},"description":"Looking for Philippines-based candidates\nJob Role: Senior Engineer (Level 3)\nCompensation range: $2,000 AUD - $4,000 AUD / Monthly\nEngagement type: Independent Contractor Agreement\nWork Schedule: This role follows USA business hours as part of a follow-the-sun support mode l, providing senior technical coverage during late UK and USA business hours. Weekend on-call participation is required as part of the shared escalation roster. No regular weekday after-hours work is expected. As an independent contractor, you'll have flexibility in how you manage your time while ensuring timely delivery and responsiveness during your scheduled coverage.\nWho We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote, so you'll be able to work from home.\nWho the Client Is: Our client is a rapidly growing Managed Service Provider (MSP) delivering enterprise-grade IT solutions to businesses across Australia, the United Kingdom, Europe, and the United States. Operating with a global \"follow-the-sun\" support model, they provide proactive IT management, cloud services, cybersecurity, infrastructure solutions, and strategic technology consulting to ambitious small and mid-sized businesses.\nWith an experienced international team and a strong culture of collaboration, continuous learning, and technical excellence, the business invests heavily in modern technologies, automation, and well-documented operational processes. They're looking for a highly capable Senior Engineer who enjoys solving complex technical challenges, mentoring other engineers, and delivering high-quality project implementations that directly impact client success.\nRole Overview: We're looking for an experienced Senior Engineer (Level 3) to become the senior technical escalation point for complex infrastructure, cloud, networking, and cybersecurity issues while supporting the successful delivery of client projects. This is not a project ownership role; instead, you'll work closely with Project Managers and the wider technical team to execute complex technical implementations, troubleshoot high-level incidents, and mentor junior engineers across the business. The successful candidate will thrive in a fast-paced MSP environment, demonstrate exceptional technical depth across Microsoft technologies, networking, cloud platforms, and security, and be confident making independent technical decisions while supporting clients across multiple time zones.\nThe ideal candidate has built their career within a small or medium-sized MSP environment, enjoys wearing multiple technical hats, and thrives in a collaborative team where adaptability, initiative, and client ownership are essential.\nKey Responsibilities:\nLevel 3 Technical Support & Escalation\nAct as the primary Tier 3 escalation point for complex technical issues that cannot be resolved by Level 1 or Level 2 engineers\nProvide senior technical support during USA business hours within the company's global follow-the-sun support model\nAdminister, configure, and troubleshoot Microsoft 365, Windows Server, Active Directory, Microsoft Entra ID, Exchange Online, and Google Workspace environments\nImplement and maintain cybersecurity solutions including endpoint protection, MFA, Conditional Access, EDR/XDR, email security, and server hardening\nConfigure and support networking infrastructure including switching, routing, wireless networks, VPNs, VLANs, DNS, and firewall technologies\nMaintain cloud infrastructure and support hybrid environments across Microsoft Azure and related platforms\nProject Delivery\nDeliver technical implementations for infrastructure, migration, cloud, and security projects under the guidance of Project Managers\nPerform system migrations, deployments, upgrades, and configuration changes according to project scope\nTest, validate, and document completed implementations\nIdentify project risks, technical dependencies, and potential issues early in the project lifecycle\nSupport project handovers to operational teams following successful implementation\nTechnical Leadership & Mentoring\nMentor and coach Level 1 and Level 2 engineers during escalations\nContribute to technical documentation, knowledge bases, SOPs, and operational runbooks\nParticipate in internal technical training sessions and knowledge sharing\nIdentify opportunities to improve technical standards, documentation, and service delivery\nClient Communication\nCommunicate technical issues clearly with clients ranging from end users through to executive stakeholders\nProvide timely updates during incidents, escalations, and project delivery\nTranslate technical concepts into practical business outcomes\nCollaborate closely with Project Managers, Service Delivery Managers, and Account Managers to ensure excellent client outcomes\nOperational Excellence\nMaintain accurate documentation, ticket updates, and time entries\nMeet utilisation and service quality expectations\nParticipate in the shared weekend on-call roster\nContinuously develop technical knowledge through certifications, training, and self-directed learning\nRequired Skills and Qualifications:\nMinimum 5 years of hands-on experience working within a Managed Service Provider (MSP) environment\nProven administrative experience with Google Workspace, including user provisioning, security settings, organisational units, groups, policies, and ongoing platform administration.\nExtensive experience supporting Microsoft 365, Exchange Online, Active Directory, Microsoft Entra ID, Windows Server, Intune, and Google Workspace, including administration, user management, security policies, and ongoing platform support.\nStrong networking knowledge including TCP/IP, VLANs, switching, routing, VPNs, DNS, wireless networking, and firewall technologies\nExperience administering Microsoft Azure or other cloud infrastructure platforms\nStrong understanding of cybersecurity principles including MFA, Conditional Access, EDR/XDR, email security, vulnerability management, and security best practices\nExperience supporting backup, disaster recovery, and business continuity solutions\nHands-on experience with RMM platforms, PSA tools, and modern MSP technology stacks\nStrong troubleshooting, analytical, and problem-solving skills\nExcellent written and verbal English communication skills\nAbility to work independently and confidently as the senior technical resource during assigned shifts\nExperience working within a small to medium-sized Managed Service Provider (MSP) supporting multiple SMB clients is strongly preferred. Candidates should be comfortable operating in a fast-paced environment where engineers manage a broad range of technologies, work closely with clients, and take ownership of technical outcomes.\nDemonstrated experience mentoring junior technical team members\nPreferred Certifications\nRequired or expected within 12 months of hire:\nMicrosoft 365 Certified: Enterprise Administrator Expert (or equivalent MS-102)\nOne of: CompTIA Security+, CompTIA Network+, or Cisco CCNA\nUBWA (Ubiquiti Broadband Wireless Admin) or UEWA, or equivalent UniFi credential\nHighly regarded:\nMicrosoft 365 Certified: Security, Messaging, or Teams Associate\nGoogle Workspace Administrator\nCisco CCNP or equivalent networking certification\nVMware Certified Professional (VCP)\nCISSP or equivalent security certification\nWatchGuard Certified Systems Professional\nNice to Have\nExperience supporting small and medium-sized business (SMB) environments across Australia, the United States, or the United Kingdom.\nDemonstrated success supporting multiple SMB clients simultaneously within a Managed Service Provider (MSP) environment.\nExperience with UniFi networking products and WatchGuard firewalls\nExperience supporting AWS or Google Cloud Platform environments\nKnowledge of Australian Essential Eight, SMB1001, NIST CSF, or similar cybersecurity frameworks\nExperience working with Autotask, Datto RMM, SentinelOne, Check Point Email Security, Keeper, Dropsuite, Backupify, or similar MSP technology stacks.\nMicrosoft, Cisco, CompTIA, VMware, Google Workspace, or security-related certifications\nExperience supporting enterprise migrations and infrastructure modernisation projects\nWork Arrangement & Expectations:\nThis is a remote role that will be set up as an independent contractor engagement.\nTo ensure alignment and transparency, successful candidates will be expected to:\nDisclose any existing ongoing roles or client work\nReflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)\n The role requires alignment with USA business hours and participation in a shared weekend on-call rotation. In return, you'll join a collaborative engineering team that values technical excellence, continuous learning, and career progression.","description_format":"text","description_chars":8938,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security","Virtual Assistant Services","Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-09-05T16:31:47Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.754,"p_room":0.28,"age_days":81,"expected_fill_days":24,"reasons":["conf:2","urgency","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":33612,"is_top_pay":false},"html_url":"https://alion.io/job/hunt-st-senior-engineer-level-3-17-1171","json_url":"https://alion.io/job/hunt-st-senior-engineer-level-3-17-1171.json","meta":{"generated_at":"2026-10-25T09:35:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13749,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8987},"rest":"https://alion.io/mcp/rest/get_company?id=8987"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhunt-st-senior-engineer-level-3-17-1171"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhunt-st-senior-engineer-level-3-17-1171"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhunt-st-senior-engineer-level-3-17-1171"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hunt-st-senior-engineer-level-3-17-1171\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhunt-st-senior-engineer-level-3-17-1171"}]}