{"id":4247605,"url":"https://alion.io/job/hurtigruten-salesforce-developer","title":"Salesforce Developer","company":{"id":1851270,"name":"Hurtigruten","domain":"hurtigruten.com","url":"https://alion.io/company/hurtigruten-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobylon","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tallinn, Estonia"],"countries":["EE"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":4100,"max":null,"currency":"EUR","period":"month","gross":null,"usd_annual":54396},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"Apex","optional":false},{"name":"AWS","optional":false},{"name":"Git","optional":false},{"name":"JavaScript","optional":false},{"name":"Lightning Web Components","optional":false},{"name":"Python","optional":false},{"name":"Salesforce Flow","optional":false}],"status":"live","first_seen_at":"2026-11-13T13:02:22Z","employer_posted_date":null,"last_verified_at":"2026-11-13T13:02:22Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Salesforce DeveloperJoin Hurtigruten’s Customer Systems team in Tallinn. You’ll build the Salesforce tools our service teams use to help guests before, during and after a voyage. That might mean fixing a case-routing flow so a guest who switches from chat to phone doesn’t have to start again, or building an AI tool that drafts a case summary for a service agent to review.\nSalesforce development is the core of the job. We’re looking for someone who knows Apex and Flow, has built software with AI and can explain how they checked that it worked.\nWhat you’ll do\nWork with a world-class, multicultural Salesforce team across Tallinn, London and Oslo.\nBuild and maintain Apex services, Salesforce Flows, Lightning Web Components and integrations in Service Cloud. Choose between code and configuration based on what the team can maintain.\nMaintain the Amazon Connect setup our service teams use to answer guest calls. Configure contact flows and queues, troubleshoot routing problems and make sure agents can see the relevant guest record in Salesforce when they answer.\nWork with service consultants, sales consultants and support staff to find repetitive tasks where AI could help. Build a prototype, try it against representative cases and decide what needs human review before it goes live.\nUse AI coding tools in your own development work. Review generated changes, write automated tests and troubleshoot issues across Salesforce and connected systems.\nKeep improving the tools our teams use. Automate routine steps and help colleagues make decisions on cases that need their judgment.\n What you’ll bring\nAt least three years of hands-on Salesforce experience as a developer or a technical administrator with substantial development work, ideally in Service Cloud.\nExperience writing and testing Apex, working with the Salesforce data model and SOQL, and building with Flow and Lightning Web Components.\nHands-on AI engineering experience. We’d like to hear about a feature or prototype you built, what happened when the AI gave a poor answer and how you improved it.\nExperience with Git, API integrations and some development in JavaScript or Python. You can discuss a service problem with the people doing the work and explain the choices you made.\nExperience configuring Amazon Connect or a willingness to learn it on the job. We’ll support you as you learn the platform.\nExperience with Agentforce, Salesforce Omni-Channel, Service Cloud Voice or AWS is welcome.\nHow we hire\nShortlisted candidates complete a short Salesforce Flow exercise based on a customer service scenario. AI coding tools are welcome. We’ll discuss how the flow works, where it could fail and how you tested it.\nWhy Join Hurtigruten?\nWork in an international, multicultural Salesforce team spanning three locations: Tallinn, London and Oslo, with eight nationalities and a good gender mix.\nWork on Global Customer Experiences: your work will directly impact how guests interact with one of the world's most recognised travel brands.\nModern Technology Environment: work with leading cloud technologies across Salesforce, AWS and AI.\nInternational Collaboration: partner with teams across Europe and support a global customer base.\nGrowth and Development: expand your expertise through certifications, challenging projects, and cross-functional collaboration.\nHybrid working environment with a collaborative office culture in Tallinn.\nWe welcome applicants from all backgrounds and believe diverse perspectives make our teams stronger.\nReady to help transform customer service technology and create exceptional guest experiences? Apply today.\nWhat we offer\nMonthly Salary: based on the experience, starting from 4100 EUR (gross).\nExtra time off: 28 vacation days + 6 extra paid days each year.\nHealth & wellness: choose sports compensation or extra health insurance.\nTravel perks: amazing staff discounts on Hurtigruten voyages.\nGrowth: support for language learning and professional development.\nOffice perks: brand new office in new building. Free coffee & tea, and fun team events like Summer Days or Christmas parties.\nInternational vibes: work with 200+ colleagues from over 40 countries.","description_format":"text","description_chars":4172,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Hybrid work","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Gift Cards & Loyalty Programs","Loyalty Programs","Cruises"],"lifecycle":[{"event":"open","at":"2026-11-13T13:04:30Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["seen:0","win:early"],"computed_at":"2026-11-13T14:12:48Z"},"pay":{"stated_usd_annual":54396,"is_top_pay":false},"html_url":"https://alion.io/job/hurtigruten-salesforce-developer","json_url":"https://alion.io/job/hurtigruten-salesforce-developer.json","meta":{"generated_at":"2026-11-13T14:12:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28452,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1851270},"rest":"https://alion.io/mcp/rest/get_company?id=1851270"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhurtigruten-salesforce-developer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhurtigruten-salesforce-developer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhurtigruten-salesforce-developer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hurtigruten-salesforce-developer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhurtigruten-salesforce-developer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4247605}},{"tool":"search_jobs","arguments":{"company":"hurtigruten.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4247605},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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