Account Manager

About Huzzle

At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.

Role Type: Full-time

Engagement: Independent Contractor

Job Summary

We are seeking a high-energy, detail-oriented Account Manager to serve as the primary point of contact for a diverse and growing portfolio of clients. In this role, you will be responsible for driving customer retention, ensuring product adoption, and fostering long-term partnerships. This is a fast-paced position designed for a strategic communicator who thrives on managing a high volume of accounts while delivering a world-class experience. You will play a pivotal role in the team’s success by bridging the gap between client needs and our innovative solutions.

Key Responsibilities

• Manage and nurture a high volume of client accounts to ensure long-term satisfaction and retention.
• Act as the lead point of contact for all matters specific to your portfolio, providing timely and effective solutions.
• Identify opportunities for account growth and expansion through proactive outreach and strategic consultation.
• Monitor account health metrics and develop action plans to mitigate churn risk.
• Onboard new clients efficiently, ensuring they reach their "first value" moment quickly.
• Collaborate with internal product and support teams to advocate for client needs and influence the product roadmap.
• Maintain accurate records of client interactions and pipeline status in the CRM.

Requirements

• 4+ years of professional experience in Account Management or Customer Success.
• Proven ability to manage a high volume of clients simultaneously without sacrificing quality of service.
• Exceptional organizational skills and the ability to prioritize tasks in a fast-moving environment.
• Strong communication and interpersonal skills, with a talent for building rapport quickly.
• Demonstrated track record of meeting or exceeding retention and growth targets.
• Analytical mindset with the ability to interpret data to tell a compelling story to stakeholders.

Nice-to-Haves

• Experience working within the SaaS or broader Tech industry.
• Familiarity with modern CRM tools (e.g., Salesforce, HubSpot) and customer success platforms.
• Experience in a high-growth startup environment.

Benefits

Fully Remote: Work from anywhere with international teams

Career Growth: Join companies in SaaS, MarTech, and B2B services

Peer Community: Connect with high-performing sales professionals in our network

Ongoing Support: Receive guidance from Huzzle before and after placement

Tailored Compensation: Salaries vary by client and candidate preference - we’ll match you with options that fit your goals