{"id":3858535,"url":"https://alion.io/job/huzzle-customer-service-representative-tech-sales","title":"Customer Service Representative - Tech Sales","company":{"id":720230,"name":"Huzzle","domain":"huzzle.com","url":"https://alion.io/company/huzzle-2","size_band":"1001-5000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":95,"open_postings":483,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":136,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Woburn, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T07:49:55Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-11T00:37:17Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":3},"description":"About Huzzle\nAt Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.\nUnlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team-giving you real ownership, career progression, and long-term stability.\nRole Type: Full-time\nLocation: On-site - Woburn, MA, United States\nAbout the Company\nOur client is a fast-growing B2B sales development agency that helps leading technology companies generate new business opportunities and accelerate revenue growth.\nWorking with businesses across SaaS, software development, IT infrastructure, networking, and cybersecurity, the company provides structured training and hands-on experience to help ambitious professionals build successful careers in technology sales.\nJob Summary\nAre you currently working in customer service, retail, hospitality, or another customer-facing role and looking for your next career opportunity?\nWe're hiring motivated, energetic, and confident communicators to join a growing team in Woburn, Massachusetts, as Entry-Level Sales Development Representatives (SDRs).\nThis opportunity is ideal for customer service professionals who enjoy speaking with people, thrive in fast-paced environments, and want to transition into a rewarding career in B2B technology sales.\nNo previous sales experience or college degree is required. You'll receive comprehensive training to develop the skills needed to succeed.\nIf you're ambitious, coachable, and ready to take your customer service experience to the next level, we'd love to hear from you.\nKey Responsibilities\nEngage with potential business customers through outbound phone calls, emails, and other communication channels.\nIntroduce technology products and services to prospective clients.\nBuild rapport with decision-makers and identify potential business opportunities.\nAsk relevant questions to understand customer needs and determine potential fit.\nSchedule qualified meetings for senior sales representatives.\nMaintain accurate records of customer interactions and follow-ups in CRM systems.\nWork toward individual and team performance targets.\nParticipate in ongoing training, coaching, and professional development.\nRequirements\nCustomer-facing experience: Previous experience in customer service, or another customer-facing environment is required.\nExcellent communication skills: Clear, confident, and professional spoken English, with strong phone communication skills.\nHigh energy and ambition: A motivated, proactive personality with a genuine desire to learn and succeed.\nCoachability: Willingness to receive feedback, develop new skills, and continuously improve.\nResilience: A positive attitude and the ability to handle challenges and rejection professionally.\nStrong interpersonal skills: Comfortable speaking with new people, building relationships, and maintaining engaging conversations.\nGoal-oriented mindset: Motivated by targets, personal development, and measurable achievements.\nLocation: Must live within approximately one hour of Woburn, Massachusetts, and be able to work on-site.\nNice to Have\nCustomer service, call center, or telesales environments.\nRetail or hospitality roles involving regular customer interaction.\nB2C sales, including door-to-door, solar, insurance, or other commission-based sales.\nFinancial services, financial advisory, or insurance.\nPrevious sales internships or exposure to business development.\nFamiliarity with CRM systems or customer management software.\nBenefits\nOpportunity to work with a growing, ambitious sales team.\nStructured onboarding, hands-on support, and team collaboration.\nLong-term career opportunities with a high-growth business.\nCollaborative, on-site working environment.","description_format":"text","description_chars":3889,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity"],"lifecycle":[{"event":"open","at":"2026-11-06T07:49:55Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely 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