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Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.\nAbout the Company\nOur client is a fast-growing company in the logistics and transport sector, focused on delivering efficient, reliable, and customer-centric solutions. With a strong emphasis on operational excellence and seamless coordination, they support businesses with end-to-end transport and scheduling services.\nRole Type: Full-time\nEngagement: Independent Contractor\nJob Summary\nWe are hiring a detail-oriented Operations & Customer Support Specialist with experience in the logistics or transport industry. This role combines customer communication, scheduling, and administrative coordination to ensure smooth day-to-day operations.\nIf you’re looking for a remote customer support job with strong operational exposure and long-term growth potential, this is an excellent opportunity.\nKey Responsibilities\nManage inbound and outbound customer communication via phone and email, ensuring prompt and professional responses. \n Handle booking and scheduling of transport services, ensuring accuracy and efficiency. \n Maintain accurate data entry and record-keeping across internal systems. \n Coordinate daily logistics operations, ensuring timely updates and issue resolution. \n Provide administrative support, including document management and reporting. \n Collaborate with internal teams to streamline workflows and improve service delivery.\nRequirements\nProven experience in the logistics, transport, or supply chain industry. \n Strong phone and email communication skills in a customer-facing role. \n Experience with booking systems and schedule management. \n High attention to detail with strong data entry and record-keeping abilities. \n Proficiency in Google Workspace (Docs, Sheets, Gmail, Calendar). \n Excellent organizational and multitasking skills. \n Ability to work independently in a remote environment.\nBenefits\nCompetitive salary based on experience\nFully remote role with a flexible work environment\nWork with a growing logistics company in a high-demand industry\nLong-term career growth with operational and customer success exposure\nHands-on role with real impact on day-to-day business operations","description_format":"text","description_chars":2524,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing","HR & Recruiting AI"],"lifecycle":[{"event":"open","at":"2026-09-05T16:54:03Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.63,"p_room":0.44,"age_days":178,"expected_fill_days":125,"reasons":["conf:3","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/huzzle-virtual-assistant-operations-customer-support","json_url":"https://alion.io/job/huzzle-virtual-assistant-operations-customer-support.json","meta":{"generated_at":"2026-10-15T10:16:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15543,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":720230},"rest":"https://alion.io/mcp/rest/get_company?id=720230"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhuzzle-virtual-assistant-operations-customer-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhuzzle-virtual-assistant-operations-customer-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhuzzle-virtual-assistant-operations-customer-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/huzzle-virtual-assistant-operations-customer-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhuzzle-virtual-assistant-operations-customer-support"}]}