{"id":1221279,"url":"https://alion.io/job/hydrosat-product-operations-specialist","title":"Product Operations Specialist","company":{"id":54685,"name":"Hydrosat","domain":"hydrosat.com","url":"https://alion.io/company/hydrosat","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":null},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Carlsbad, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":125000,"max":135000,"currency":"USD","period":"year","gross":null,"usd_annual":135000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AWS","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":true}],"status":"live","first_seen_at":"2026-09-11T13:17:38Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-10-28T17:57:56Z","board_verified":true,"closed_at":null,"days_open":47,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":47},"description":"Hydrosat is a space and data analytics company building a new Earth observation constellation and software platform to unlock the power of thermal infrared imagery. We deliver high-resolution thermal insights that help governments, defense agencies, and agribusinesses better manage water resources, agricultural production, national security threats, and critical infrastructure.\nWe grow through two distinct routes to market - government programmes, and commercial data and subscription products - and our Operations team keeps the business running behind both, giving executive leadership a clear, trusted view of how the company is performing.\nWe are seeking a Product Operations Specialist to support the satellite data product and imaging operations for Hydrosat's on-orbit constellation. Working closely with the Product and Mission Operations teams, this role will support the end-to-end operational processes required to fulfill customer imagery requests accurately and on time.\nKey responsibilities include coordinating satellite imaging requests and priorities, managing tasking and acquisition activities, monitoring order fulfillment, and evaluating tasking feasibility for customer requests. The role will also support customer platform operations, including user provisioning and data access, and helping build develop the processes, tools, and metrics needed to scale Hydrosat's satellite data operations. This position sits at the intersection of product, mission operations, engineering, and commercial sales teams and is well suited for someone who enjoys combining technical operations with process improvement and customer-focused execution.\nJob Responsibilities\nSupport day-to-day satellite imaging tasking and fulfillment, translating customer and internal orders into executable acquisition plans, setting priorities, and driving imagery through successful collection and delivery.\n\nManage and review imagery order fulfillment, acquisition status, and priorities for internal and external customers, providing clear visibility to Product, Operations, and Commercial stakeholders.\n\nEvaluate tasking feasibility for customer and internal requests and communicate constraints, risks, or alternatives when requirements cannot be met.\n\nDevelop and maintain operational metrics, KPIs, and reporting that provide visibility into tasking activity, acquisition forecasts, order fulfillment, operational issues, and overall product operations health.\n\nCreate and improve scripts, tools, and workflows that increase the efficiency, scalability, and reliability of satellite tasking and product operations, including near-term imaging forecast planning.\n\nWork with Mission Operations to understand spacecraft activities, calibration requirements, satellite states, and collaborate as needed to fulfill internal sensor testing tasking needs.\n\nSupport customer platform operations, including user provisioning, account access, entitlements, KYC screening, and other operational activities required to deliver satellite data products.\n\nWork with external vendors and service providers to coordinate execution and deliverables supporting satellite data product operations.\n\nBe part of weekly on-call support rotation approximately every 4-6 weeks. Support other product and satellite data operations activities as required.\n\nRequirements\nBachelor’s degree in Geospatial, Computer Science, Aerospace, or related technical field.\n\n5+ years of relevant operational experience, ideally in space mission operations, Earth observation, geospatial technology, or another intensive technical environment.\n\nExperience working with APIs, RESTful services, and platform or system integrations.\n\nExperience in a product-facing role is preferred, including working with external stakeholders, contractors, and technical teams supporting mission partnerships.\n\nStrong analytical, problem-solving, and communication skills, with the ability to work effectively across technical and non-technical teams.\n\nBasic scripting and technical skills, including experience writing and maintaining Python scripts, working with Jupyter notebooks, and familiarity with cloud-based tools and services such as AWS.\n\nExperience in a startup or high-growth technology environment is preferred.\n\nMust be a U.S. Citizen or Permanent Resident.\n\nAbout You\nTakes a customer-focused approach to operations, with attention to creating a reliable and seamless experience from request through fulfillment.\n\nIs proactive, accountable, and has a results-oriented mindset with a strong sense of outcome ownership.\n\nA strong communicator who can effectively coordinate across Product, Engineering, Mission Operations, and Commercial teams while engaging confidently with C-suite leaders and external stakeholders.\n\nCurious, creative, and willing to improve processes, solve new problems, and help build foundational capabilities for a rapidly scaling space company.\n\nBenefits\nEmployee stock options\n\nHealth insurance: Medical, Vision, Dental - Hydrosat covers 100% of employee premiums, 50% for dependents\nMental Health Support\n\nClaims Concierge Service\n\n401(k) with 100% match up to 4%, vested from day one\n\nFlexible, unlimited PTO\n\n16 paid company holidays\n\nMaternity, Paternity & Parental Leave - up to 12 weeks fully paid\n\nMental health support, including free therapy sessions\n\nCommuter and cell phone stipends\n\nCompany Discount Program\n\nFederal Contract Eligibility Requirement\nDue to the nature of the work and applicable U.S. federal government contract requirements, this position is limited to individuals who are U.S. citizens. This requirement is mandated by the federal government and is not a discretionary employment policy. Proof of eligibility will be required as a condition of employment, consistent with applicable law.","description_format":"text","description_chars":5802,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":true,"languages":[]},"benefits":["Health insurance","Parental leave","Stock options","Unlimited PTO"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Earth Observation","Agriculture AI"],"lifecycle":[{"event":"open","at":"2026-09-25T12:04:16Z"},{"event":"close","at":"2026-10-26T15:04:03Z"},{"event":"reopen","at":"2026-10-28T17:57:56Z"}],"visa":[],"liveness":{"score":43,"band":"fade","label":"Fading","p_open":1,"p_active":0.784,"p_room":0.55,"age_days":47,"expected_fill_days":38,"reasons":["conf:1","win:tail"],"computed_at":"2026-10-28T19:03:31Z"},"pay":{"stated_usd_annual":135000,"is_top_pay":false},"html_url":"https://alion.io/job/hydrosat-product-operations-specialist","json_url":"https://alion.io/job/hydrosat-product-operations-specialist.json","meta":{"generated_at":"2026-10-28T19:03:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26068,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":54685},"rest":"https://alion.io/mcp/rest/get_company?id=54685"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhydrosat-product-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhydrosat-product-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhydrosat-product-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hydrosat-product-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhydrosat-product-operations-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1221279}},{"tool":"search_jobs","arguments":{"company":"hydrosat.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1221279},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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