{"id":1765790,"url":"https://alion.io/job/hyland-software-infrastructure-engineer-2","title":"Infrastructure Engineer","company":{"id":179478,"name":"Hyland Software","domain":"hyland.com","url":"https://alion.io/company/hyland-software","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bogotá, Colombia"],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Hyper-V","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"Platform Engineering","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"SRE","optional":false},{"name":"AI Agents","optional":true}],"status":"live","first_seen_at":"2026-10-03T13:51:49Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-09T01:18:27Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Overview\nInfrastructure Engineer Mid-Level\nColombia| Remote |Contract Type: Indefinite\nAbout the Role\nAs an Infrastructure Engineer Mid-Level at Hyland, you'll design, standardize, and continuously improve the core infrastructure platforms that power our enterprise applications, operational services, and critical business systems. You'll bring technical leadership to virtualization, cloud infrastructure, compute, storage, data protection, automation, security, and change management - translating complex business and technical needs into platform standards that are reliable, scalable, and cost-effective. This is a role for a disciplined, security-conscious infrastructure professional who thinks like an architect and thrives on solving complex problems at scale.\nYour Tools\nPowerShell & Python\nAnsible\nHyper-V\nMicrosoft Azure & AWS\nPrivate Cloud Platforms\nYour Role Responsibilities - Here's What You'll Do\nDesign and maintain company standards for virtualization and hypervisor platforms, covering capacity, availability, system lifecycle, performance, resilience, and governance; continuously evaluate new technologies - including approved AI tools - to improve platform quality, delivery speed, and operational decisions.\nLead the design and improvement of automation and scripting to reduce manual work, create consistent results, accelerate delivery, and improve configuration control; create scalable infrastructure designs for public cloud, private cloud, and hybrid environments with a focus on reliability, security, and cost management.\nProvide technical leadership for compute, storage, and data protection systems; define standards for performance, availability, backup, recovery, replication, data retention, and disaster recovery readiness.\nCollaborate with security, application, network, operations, and service management teams to define requirements, document standard designs, and guide implementation decisions; support data center operations through hardware lifecycle planning, rack and power planning, capacity tracking, and operational documentation.\nPromote secure, compliant, resilient, and risk-aware engineering practices throughout infrastructure design, implementation, operations, and lifecycle management; support IT asset management by improving system visibility, documentation, ownership, and lifecycle tracking.\nSupport change management by ensuring infrastructure changes are documented, assessed for risk, communicated, tested, and aligned with operational standards; review current platform capabilities, identify gaps, and recommend improvements for modernization, consolidation, and cost optimization.\nRole Essentials\nYou'll need these skills to hit the ground running:\nExtensive experience designing, engineering, or supporting enterprise infrastructure platforms in complex production environments, with strong hands-on expertise in virtualization and hypervisor platforms including design standards, capacity management, lifecycle planning, and operational support.\nExperience supporting enterprise compute, storage, backup, recovery, replication, and data protection systems in production and disaster recovery environments, with solid working knowledge of data center operations including hardware lifecycle, rack and power requirements, and vendor management.\nProficiency in automation and scripting using PowerShell, Ansible, Python, or similar technologies to create consistent, repeatable processes and reduce manual work across infrastructure platforms.\nStrong understanding of infrastructure security, compliance requirements, access controls, system hardening, and resilient design, with experience in IT asset management, change management, incident management, and operational support processes.\nProven ability to create clear technical documentation including architecture standards, runbooks, implementation guides, and decision records for both technical and non-technical audiences; strong communication and cross-team collaboration skills with the ability to influence technical direction.\nWhat We'd Like to See\nThese will help you stand out:\nExperience in infrastructure architecture, platform engineering, site reliability engineering, data center engineering, or enterprise operations leadership in a complex, multi-team environment.\nHands-on experience with Hyper-V, Azure, AWS, private cloud platforms, storage systems, site recovery platforms, or similar enterprise infrastructure technologies.\nKnowledge of IT service management, change review processes, incident response, problem management, lifecycle planning, and operational readiness reviews.\nKnowledge of capacity planning, performance tuning, business continuity, disaster recovery testing, and cost optimization strategies across enterprise infrastructure environments.\nRelevant certifications in virtualization, cloud, storage, backup, automation, ITIL, security, or architecture are a plus but not required.\nAbout Hyland\nHyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © Hyland. All rights reserved. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.\n#HylandLife\nSince 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do - whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success. As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.\nEqual Opportunity Statement\nHyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.","description_format":"text","description_chars":7002,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Colombia","iso":null,"kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Document Management","CMS & Digital Experience Platforms","Electronic Warfare"],"lifecycle":[{"event":"open","at":"2026-10-03T13:51:49Z"}],"visa":[],"liveness":{"score":83,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.884,"p_room":0.945,"age_days":4,"expected_fill_days":10,"reasons":["conf:1","velocity","win:mid"],"computed_at":"2026-10-08T05:49:30Z"},"pay":null,"html_url":"https://alion.io/job/hyland-software-infrastructure-engineer-2","json_url":"https://alion.io/job/hyland-software-infrastructure-engineer-2.json","meta":{"generated_at":"2026-10-09T03:29:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"search","counted_by":"address","units_charged":0,"used_today":0,"day_limit":null,"remaining_today":null,"minute_limit":null,"resets_at":"2026-10-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179478},"rest":"https://alion.io/mcp/rest/get_company?id=179478"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhyland-software-infrastructure-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhyland-software-infrastructure-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhyland-software-infrastructure-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hyland-software-infrastructure-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhyland-software-infrastructure-engineer-2"}]}