{"id":2048155,"url":"https://alion.io/job/hyland-software-solution-engineer-atlassian-2","title":"Solution Engineer (Atlassian)","company":{"id":179478,"name":"Hyland Software","domain":"hyland.com","url":"https://alion.io/company/hyland-software","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Bogotá, Colombia"],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":156000,"period":"year","method":null,"sample_n":5329},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"C#","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"MS SQL","optional":false},{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-10-07T20:41:56Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-11T04:50:20Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Overview\nSolution Engineer (Atlassian)\nLocation: Colombia or Brazil |\nRemote\nAbout the Role\nThe Solution Engineer is responsible for delivering professional solutions to business stakeholders by translating business process requirements into a technical solution through design, implementation, testing, and training. In this role, you'll partner closely with key stakeholders to understand business needs and deliver scalable, well-documented solutions that drive real impact.Your Role Responsibilities? Here's What You'll Do.\nDesign, prototype, and build business solutions following best practices to meet stakeholder needs.\nPerform business analysis to gather information about business processes and customer needs from key stakeholders.\nTest business solutions to ensure performance is as designed and resolve any identified issues.\nDevelop and support migration plans for business solutions across environments, guiding stakeholders throughout the process.\nDocument solutions and compose training materials; conduct training sessions for end users and transition key information to the support team.\nIdentify enhancements and process improvements to evolve product and solution functionality.\nTechnology Tools\nAtlassian\nRole Essentials\nYou'll need to have these skills to be considered for this role.\nExperience configuring and implementing technical solutions.\nProficiency with relational databases, such as Microsoft SQL Server.\nKnowledge of object-oriented programming languages, such as C#, Apex, or Python.\nStrong business analysis skills, including documenting functional requirements.\nDemonstrated problem-solving, critical thinking, and analytical abilities.\nWhat We'd Like to See\nThese skills will help you stand out.\nHands-on experience with Atlassian tools (e.g., Jira, Confluence).\nAbility to manage project scope and compact timelines while setting appropriate customer expectations.\nStrong oral and written communication skills with a professional, tactful demeanor.\nProven ability to collaborate effectively across cross-functional teams and stakeholder groups.\nExperience composing and presenting business analysis documentation for stakeholder validation and approval.\nAbout Hyland\nHyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.© Hyland. All rights reserved.#HylandLife\nSince 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do - whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.Equal Opportunity Statement\nHyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. 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