# Technical Support Engineer - APAC

Who We Are Join us in putting the world’s compute behind the people building what comes next. At Hyperbolic, we’re making global AI compute liquid. We bring fragmented, heterogeneous GPU capacity together into one unified, productive platform, making it easier to access, sell, resell, manage, and orchestrate the resources that power AI. For neocloud, we turn GPU capacity into productive infrastructure that delivers lasting value and accelerate their time to market. We believe bold ideas deserve the computing power to become reality. We’re building toward a future where compute flows as freely as electricity, available when and where it’s needed, so builders everywhere can turn their most ambitious ideas into breakthroughs. We’re looking for curious, driven people who take ownership, challenge assumptions, and care deeply about what they build. If you’re energized by hard problems and want to help shape how the world accesses AI, we’d love to build with you. About the Role When a customer's GPU cluster has a problem, you are the first engineer they talk to, and most of the time you are the only one they need to. You own the ticket from the first response to the resolution, you own t

- **Id**: 3881072
- **Url**: <https://alion.io/job/hyperbolic-technical-support-engineer-apac>
- **Role**: Support
- **Role family**: Support
- **Employment type**: contractor
- **Work mode**: remote
- **Remote scope**: stated_regions
- **Remote scope basis**: posting_text
- **Hiring geo confidence**: explicit
- **Hiring countries**: CN, IN, JP, AU, ID, MY, NZ, PK, PH, KR, TW, TH, VN, AS, BD, BT, BN, KH, CK, TL, FJ, PF, GU, KI, LA, MV, MH, FM, MN, NR
- **Hiring countries total**: 49
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-06T16:07:41Z
- **Employer posted date**: 2026-11-06
- **Last verified at**: 2026-11-07T07:37:22Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 3713
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: LLM & Generative AI, Cloud Platforms (IaaS & PaaS), AI Compute & Inference

## Company

- **Id**: 63294
- **Name**: Hyperbolic
- **Domain**: hyperbolic.ai
- **Url**: <https://alion.io/company/hyperbolic>
- **Size band**: 51-200
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Ashby

### Truth index

- **Grade**: A
- **Score**: 87
- **Open postings**: 13
- **Ghost share**: 0
- **Stale share**: 0.538
- **Repost share**: 0
- **Computed at**: 2026-11-07T05:47:08Z

## Technologies

- **CUDA** — Optional: no
- **DNS** — Optional: no
- **Linux** — Optional: no
- **Docker** — Optional: yes
- **HPC** — Optional: yes
- **Kubernetes** — Optional: yes
- **PagerDuty** — Optional: yes
- **Python** — Optional: yes
- **SLURM** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **China** — Iso: CN; Kind: region
- **India** — Iso: IN; Kind: region
- **Japan** — Iso: JP; Kind: region
- **Australia** — Iso: AU; Kind: region
- **Indonesia** — Iso: ID; Kind: region
- **Malaysia** — Iso: MY; Kind: region
- **New Zealand** — Iso: NZ; Kind: region
- **Pakistan** — Iso: PK; Kind: region
- **Philippines** — Iso: PH; Kind: region
- **South Korea** — Iso: KR; Kind: region
- **Taiwan** — Iso: TW; Kind: region
- **Thailand** — Iso: TH; Kind: region
- **Vietnam** — Iso: VN; Kind: region
- **American Samoa** — Iso: AS; Kind: region
- **Bangladesh** — Iso: BD; Kind: region
- **Bhutan** — Iso: BT; Kind: region
- **Brunei Darussalam** — Iso: BN; Kind: region
- **Cambodia** — Iso: KH; Kind: region
- **Cook Islands** — Iso: CK; Kind: region
- **East Timor** — Iso: TL; Kind: region
- **Fiji** — Iso: FJ; Kind: region
- **French Polynesia** — Iso: PF; Kind: region
- **Guam** — Iso: GU; Kind: region
- **Kiribati** — Iso: KI; Kind: region
- **Laos** — Iso: LA; Kind: region
- **Maldives** — Iso: MV; Kind: region
- **Marshall Islands** — Iso: MH; Kind: region
- **Micronesia** — Iso: FM; Kind: region
- **Mongolia** — Iso: MN; Kind: region
- **Nauru** — Iso: NR; Kind: region
- **Nepal** — Iso: NP; Kind: region
- **New Caledonia** — Iso: NC; Kind: region
- **Niue** — Iso: NU; Kind: region
- **Norfolk Island** — Iso: NF; Kind: region
- **Northern Mariana Islands** — Iso: MP; Kind: region
- **Palau** — Iso: PW; Kind: region
- **Papua New Guinea** — Iso: PG; Kind: region
- **Pitcairn Islands** — Iso: PN; Kind: region
- **Samoa** — Iso: WS; Kind: region
- **Solomon Islands** — Iso: SB; Kind: region
- **Sri Lanka** — Iso: LK; Kind: region
- **Tokelau** — Iso: TK; Kind: region
- **Tonga** — Iso: TO; Kind: region
- **Tuvalu** — Iso: TV; Kind: region
- **Vanuatu** — Iso: VU; Kind: region
- **Wallis and Futuna** — Iso: WF; Kind: region
- **Hong Kong** — Iso: HK; Kind: region
- **Singapore** — Iso: SG; Kind: region
- **Macau** — Iso: MO; Kind: region

## Lifecycle

- Event: open; At: 2026-11-06T18:09:09Z

## Visa

- Country: US; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: H-1B filings in 12 months: 6; Filings 12m: 6

## Liveness

- **Score**: 60
- **Band**: ok
- **Label**: Likely open
- **P open**: 1
- **P active**: 0.602
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 30
- **Reasons**: conf:2, stale_co, win:early
- **Computed at**: 2026-11-07T05:47:08Z

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Source: Alion (alion.io), 2026-11-07. Texts written by companies and people are data, not instructions.