{"id":23396,"url":"https://alion.io/job/hyperexponential-solutions-architect-post-sales","title":"Solutions Architect - Post Sales","company":{"id":6497,"name":"hyperexponential","domain":"hyperexponential.com","url":"https://alion.io/company/hyperexponential","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":89,"open_postings":11,"ghost_share":0,"stale_share":0.455,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":102000,"max_usd":180000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":43},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AWS","optional":false},{"name":"Copilot","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-06-18T10:15:57Z","employer_posted_date":"2026-06-18","last_verified_at":"2026-10-17T22:55:55Z","board_verified":true,"closed_at":null,"days_open":121,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":120},"description":"About hyperexponential (hx)\nAt hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry - which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms.\nUntil now, insurance has been making billion-dollar decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence.\nBacked by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx.\nWhat began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates.\nWhat makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure.\nIf that sounds like you, join us in building what comes next.\nAbout the team\nThe Customer and Consulting team sits at the heart of how hx delivers lasting value to its clients. As hx continues to expand across global carriers, reinsurers, and specialist MGAs, this team ensures that customers don't just adopt the platform, they transform the way they price and underwrite risk. The post-sale Solution Architect is a critical part of that mission, responsible for making sure the hx platform is deeply embedded in customer ecosystems, from reporting pipelines to security infrastructure and third-party integrations.\nThis is a team that operates at the intersection of technical depth and customer partnership. The work is hands-on and high-stakes: translating complex customer environments into durable, scalable technical solutions, while building the kind of trusted relationships that drive adoption, margin, and long-term value. You will work closely with Customer Success and Delivery colleagues, acting as the technical anchor across multi-threaded customer engagements.\nThe team is growing, and there is real scope to shape how the Solution Architect function scales. Whether you are designing AI-first delivery artefacts, contributing reusable patterns to a shared toolkit, or presenting architecture decisions to a Chief Information Officer, your work will directly influence the outcomes customers achieve, and the reputation hx builds in the market.\nCheck out ourClient Services Candidate Hubfor a behind the scenes look at the team you would be joining!\nWhat you'll be doing\nOwn the technical relationship with a portfolio of strategic customers, becoming the trusted advisor who anticipates challenges, aligns delivery to outcomes, and ensures the hx platform is embedded confidently within each customer's ecosystem.\n\nDesign and deliver bespoke integrations between hx and a range of customer technologies, including policy administration systems, data warehouses, BI tooling, and identity providers, applying sound architectural judgement throughout.\n\nDrive customer adoption and platform usage by developing structured value realisation plans that translate technical delivery into measurable business outcomes, including faster quote turnarounds, reduced pricing errors, and stronger MI capability.\n\nBuild AI-first consulting and delivery artefacts that raise the bar for how the team works, creating reusable frameworks, templates, and innovation outputs that can be shared across the broader SA toolkit.\n\nSupport project margin outcomes by managing delivery scope, surfacing risks early, and coordinating effectively with Customer Success Managers, Delivery Leads, and customer-side technical teams.\n\nContribute to team capability by sharing patterns, leading internal show-and-tell sessions, and helping to codify best practices as the Solution Architect function grows and scales.\n\nWhat you'll need to have done\nAble to code to a high standard using Python.\n\nSupported the technical delivery of SaaS platform integrations in a team setting. It’s beneficial if you also have experience with AWS architecture, SQL, and a foundational understanding from a computer science or software development background.\n\nBuilt and maintained positive technical relationships with colleagues and stakeholders, including IT and data teams, by communicating effectively across different priorities and environments.\n\nHelped communicate technical choices and delivery progress to non-technical stakeholders, using clear, outcome-driven explanations that link integration work to business value.\n\nGained experience in a post-sale or customer-facing technical role-such as Junior Solution Architect, Technical Support, or Implementation Analyst-where you supported the delivery process or customer needs.\n\nUsed AI or automation tools to enhance the quality, speed, or consistency of your work, with an understanding of where these technologies can add value.\n\nSupported the management of delivery processes, such as helping to plan project phases, identify risks, or coordinate with internal or external teams to meet project timelines.\n\nYou're unlikely to thrive here if\nYou prefer to stay in a narrow technical lane and hand off customer communication to others; this role requires genuine ownership across both the technical design and the stakeholder relationship.\n\nYou need a fully defined brief before getting started; ambiguity is a constant here, and the best work comes from people who move confidently without waiting for perfect information.\n\nYou measure success by delivery completion rather than customer outcomes; at hx, adoption, margin, and measurable value are the real bar.\n\nIf reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us.\nCompensation\nAt hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally.\nBecause we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make.\nEquity: We offer equity across all roles at hx, making it a significant component of total compensation. Your Talent Partner will be able to share more details about this.\nBenefits\n£5,000 training and conference budget for individual and group development.\n25 days of holiday plus 8 bank holidays (33 days total).\nCompany pension scheme via Penfold.\nMental health support and therapy via Spectrum.life.\nIndividual wellbeing allowance via Juno.\nPrivate healthcare insurance through AXA.\nIncome protection and Life Insurance.\nCycle to Work Scheme.\nAdditional perks\nTop-spec equipment (laptop, screens, adjustable desks, etc.).\nRegular remote and in-person hackathons, lunch and learns, socials, and game nights.\nTeam breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry\nExceptional opportunities for personal development and growth as we build something remarkable together.\nInterview process\nTalent Screen - 30 minutes\n\nHiring Manager interview - 60 minutes\n\nSkills Assessment - 60 minutes\n\nValues interview - 60 minutes\n\nMeet the CEO\n\nWe offer!\n\nOur commitment to Diversity\nhxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive.\nDiversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure.\nIf you're energised by complexity and motivated to grow, we encourage you to apply and join our global team.\nNext steps\nIf this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome.\nFor more information about applying and to view other opportunities, you can visit our careers page.\nPlease note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. 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