{"id":2355073,"url":"https://alion.io/job/hyperiondev-technical-business-intelligence-analyst","title":"Technical Business Intelligence Analyst","company":{"id":4323,"name":"HyperionDev","domain":"hyperiondev.com","url":"https://alion.io/company/hyperiondev","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":84,"open_postings":8,"ghost_share":0,"stale_share":0.625,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa","Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":50000,"period":"year","method":"role_country_seniority_unknown","sample_n":26},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Claude Code","optional":false},{"name":"Google Sheets","optional":false},{"name":"Metabase","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-10-12T14:37:39Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T22:42:27Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"ABOUT US\nHyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and bootcamps that accelerate people into fulfilling tech careers. We have been recognised as one of the top education technology scaleups in the world and gained the financial backing of Meta (previously Facebook), which recognised us as the most socially impactful startup operating in Africa, where we initially started our work.\nWe are dedicated to closing the global tech skills gap, and we achieve this by integrating tech education with human mentorship and expert code review powered by a workforce in Southern Africa, which lowers the cost of an accessible education in technology. This model has been successful, allowing us to reach millions of learners a year from over 60 countries. We have also partnered with government bodies such as the UK's Department for Education, who provide scholarships for students to study on our bootcamps and gain employment at companies such as AstraZeneca and the United Kingdom's National Health Service (NHS).\nWe're backed by nearly 2000 investors, having raised the largest crowdfunding round of funding for an edtech company in history. As a primarily bootstrapped, profitable, and scale-up tech business, join us as we play our part in making the world a more stable, safer, and fair place.\nABOUT THE ROLE\nAs our Technical Business Analyst at HyperionDev, you will help our Revenue Operations team improve the systems, data, and processes that support the student journey. You will work across commercial and technical teams to translate business needs into practical tooling improvements, reliable reporting, and actionable insights.\nYou will combine an analytical mindset with a hands-on approach to technology: understanding how our tools connect, investigating data inconsistencies, defining performance metrics, and identifying opportunities to improve workflows. You should be comfortable working with numbers, questioning assumptions, and drawing well-supported conclusions from data.\nWe are looking for someone who proactively suggests improvements based on performance trends, stakeholder needs, and new tools or platform features. Success in this role will be measured by the reliability of our revenue data, the usefulness of our reporting, and the improvements you deliver to our Revenue Operations tooling and processes.\nRESPONSIBILITIES\nRevenue Operations Tooling: Analyse, configure, and improve CRM, contact centre, reporting, and related tools to support effective revenue operations.\nBusiness & Technical Requirements: Work with stakeholders to understand business needs and translate them into clear requirements, process flows, and specifications for system changes and integrations.\nData Analysis & Interpretation: Analyse revenue and operational data to identify trends, anomalies, and performance drivers, turning findings into practical recommendations.\nMetrics & Dashboards: Define and maintain consistent performance metrics and dashboards covering areas such as lead conversion, pipeline progression, enrolments, revenue, and team productivity.\nData Quality & Integrity: Validate data across systems, investigate discrepancies, and improve data capture and reporting practices so teams can rely on the information they use.\nProcess Optimisation: Identify bottlenecks across the student acquisition and payment journey, recommending and implementing improvements supported by data.\nIntegrations & Automation: Configure tools and support integrations between systems. Use AI, automation, and available platform features to reduce manual work and improve accuracy.\nTesting & Troubleshooting: Investigate tooling and reporting issues, coordinate fixes, and validate that system changes meet business requirements and produce accurate results.\nStakeholder Reporting: Communicate insights and recommendations clearly to leadership, commercial teams, and external partners where required.\nContinuous Improvement: Stay informed about Revenue Operations practices, industry trends, and emerging tools, proactively evaluating opportunities to improve our systems and performance.\nRequirements\nREQUIREMENTS\nMinimum\n2+ years’ experience in technical business analysis, Revenue Operations, business intelligence, or a similar role involving systems and data.\nBachelor’s degree in Information Systems, Business Analytics, Data Science, Statistics, Mathematics, Economics, or a related discipline.\nExperience working with CRM platforms and configuring business tools to support operational workflows.\nExperience gathering business requirements and translating them into system configurations, reporting requirements, or technical specifications.\nStrong analytical and numerical skills, with the ability to identify trends, test assumptions, and draw meaningful inferences from complex datasets.\nExperience building reports and dashboards and analysing commercial or operational performance metrics.\nAdvanced Excel or Google Sheets skills.\nExperience integrating tools and working with data flows between systems, including through no-code or low-code solutions.\nExperience using generative AI tools to support analysis, automation, or tool integration.\nExceptional attention to detail, with a disciplined approach to validating data and investigating inconsistencies.\nExcellent written and verbal communication skills, including the ability to explain technical concepts and analytical findings to different audiences.\nA proactive approach to identifying improvements and taking ownership of their implementation.\nAbility to work independently and collaborate effectively across commercial and technical teams.\nPreferred\n4+ years’ experience in technical business analysis, Revenue Operations, or a related analytical role.\nExperience within a technology, SaaS, ecommerce, or online education environment.\nProficiency in SQL and experience with business intelligence tools such as Power BI, Tableau, or Metabase.\nFamiliarity with APIs, data warehousing concepts, and large datasets.\nExperience with sales funnels, revenue forecasting, attribution, or conversion analysis.\nExperience improving CRM workflows, contact centre tooling, or payment processes.\nExperience generating code or building automations using Claude Code or similar AI tools.\nExperience preparing reports for university partners or government contract delivery.\nBenefits\nBENEFITS\nEquity: As a senior leadership role within the company, you may be eligible for direct ownership in the business through our stock option scheme. The company has been approached for acquisition by a number of billion-dollar leaders in the tech education space and is backed by investors from the US, UK and South Africa, and we want you to directly share in the success of the business.\nHybrid work: We are a hybrid work organisation offering flexibility on your schedule. Remote working options are available for candidates not in proximity of a HyperionDev Campus.\nLearn new tech skills: We offer our employees the opportunity to enrol part-time in our Coding Bootcamps.\nJoin the heart of tech in Africa, Europe and the US: You'll work with the best of the best and rub shoulders with the world leaders in edtech, developer education, and developer assessments. Join one of the most ambitious and highest performing tech companies in the space, with a management team that draws their former experience from top tech companies.\nLife-changing work: Solve real problems that make education and tech careers accessible to those who need it most: you're allowed to brag about it.\nOUR VALUES\nWe're a people-forward company with a purpose that underlines everything we do. We're obsessed with the potential in people and challenge them to do their best work. We embrace a culture of growth and learning to deliver on our vision, and ours is a relentless quest for improvement.","description_format":"text","description_chars":8134,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Hybrid work"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"United Kingdom","iso":"GB","kind":"country"},{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Education","Bootcamps"],"lifecycle":[{"event":"open","at":"2026-10-12T14:37:39Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":68,"reasons":["conf:0","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/hyperiondev-technical-business-intelligence-analyst","json_url":"https://alion.io/job/hyperiondev-technical-business-intelligence-analyst.json","meta":{"generated_at":"2026-10-14T00:57:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1410,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4323},"rest":"https://alion.io/mcp/rest/get_company?id=4323"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhyperiondev-technical-business-intelligence-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhyperiondev-technical-business-intelligence-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhyperiondev-technical-business-intelligence-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hyperiondev-technical-business-intelligence-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhyperiondev-technical-business-intelligence-analyst"}]}