{"id":3513811,"url":"https://alion.io/job/i-m-solutions-technical-support-executive","title":"Technical Support Executive","company":{"id":4446617,"name":"I M Solutions","domain":"ims.lk","url":"https://alion.io/company/i-m-solutions","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rajagiriya, Sri Lanka"],"countries":["LK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T18:30:00Z","employer_posted_date":null,"last_verified_at":"2026-10-29T18:30:00Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"Vacancy\n\nTechnical Support Executive\n\nIMS — established in 2005 has been working with multi diversified domains such as Hospitality, Retail, Manufacturing, Human Resources and Pay and many more. Our solutions are used by both the Private and the Government sector organizations for their day to day operations.\n\nM Solutions Pvt. Ltd. (www.ims.|k) is looking for a service of\nTechnical Support Executive.\n\nThe position is a Technical position with considerable experience and knowledge on Computer, Printer & Networking Related Hardware trouble shooting and an experience of handling Software Applications.\n\nIdeal Candidate should have following qualifications and experience\n\nEducation and Experience Requirement\n\nEducational Qualification on Computer Hardware & Networking from reputed educational institute equivalent to NVQ Level 3 or above.\n\n¥v Capability to handle Computer & Printer Troubleshooting and\nInstallation with at least 2 + Years Hands on working experience.\n\nExcellent Customer Handling and Communication Skills\n\nA Ability to Speak in English Language\n\nAn attractive Salary Package with Performance & Travelling incentive is available for the selected candidates.\n\nSend Your CV to\n\nLn S Vd | M Solutions Pvt. Ltd. | 490A 1-2 | Nawala Rd | Nawala | Rajagiriya\n\nSoftware\" www.ims.|k\n\nmyhotelina.com iPOS Timetec\n\nThe Cloud Based PMS Application Attendance Machines Electronic Cash Register\n\nEmployment: Full Time, Permanent, Onsite\nClosing date: 13 Nov 2026\nJob ref: 1565966","description_format":"text","description_chars":1489,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-30T09:19:30Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":22,"reasons":["seen:5","win:early","comp:junior,attention"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/i-m-solutions-technical-support-executive","json_url":"https://alion.io/job/i-m-solutions-technical-support-executive.json","meta":{"generated_at":"2026-11-04T09:33:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14923,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4446617},"rest":"https://alion.io/mcp/rest/get_company?id=4446617"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fi-m-solutions-technical-support-executive"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fi-m-solutions-technical-support-executive"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fi-m-solutions-technical-support-executive"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/i-m-solutions-technical-support-executive\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fi-m-solutions-technical-support-executive"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3513811}},{"tool":"search_jobs","arguments":{"company":"ims.lk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3513811},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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