{"id":1679265,"url":"https://alion.io/job/i2systems-field-service-technician-3","title":"Field Service Technician 3","company":{"id":2136277,"name":"i2Systems","domain":"i2systems.com","url":"https://alion.io/company/i2systems","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Morris, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":89000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4938},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-06-08T20:15:00Z","employer_posted_date":"2026-06-08","last_verified_at":"2026-10-28T22:53:13Z","board_verified":true,"closed_at":null,"days_open":142,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":141},"description":"i2Systems is a leading designer and manufacturer of LED lighting systems used in demanding and high reliability applications. The i2Systems team designs and builds advanced lighting modules concentrating on wellness, energy efficiency, and high-quality illumination of North America’s premier spaces.\nWhat to Expect:\nThe Field Services Technician will support field execution, customer coordination, and technical deployment activities for i2Systems installations and projects. This role combines hands-on field support with project coordination, technical troubleshooting, and customer-facing support responsibilities.\nThe position requires regular travel to customer and project sites, with approximately 60% travel expected. The ideal candidate is highly organized, technically capable, customer-oriented, and comfortable operating independently in both field and office environments.\nWhen not actively supporting field projects, this individual will assist with internal project management coordination, technical documentation, training activities, and customer support initiatives.\nWhat You’ll Do:\nField installation and deployment support for i2Systems products\nParticipation in preconstruction meetings and project coordination activities\nPost-construction support, troubleshooting, and customer follow-through\nCommissioning and startup support for i2Systems lighting and control systems\nCoordination with engineering, production, and customer teams during project execution\nTechnical support assistance for fielded systems and customer issues\nTraining and technical support for i2Systems sales representatives and partners\nAssistance with internal project management coordination and technical documentation\nTravel regularly to project and customer sites as required\nWhat You’ll Bring:\nStrong technical aptitude and hands-on troubleshooting capability\nComfortable working independently in customer-facing field environments\nStrong communication and organizational skills\nAbility to manage multiple projects and support activities simultaneously\nComfortable traveling regularly to support installations and commissioning activities\nMechanical and electrical aptitude preferred\nExperience with lighting, controls, construction coordination, or technical field support is beneficial\nHigh ownership mentality with strong attention to detail\nTeam-oriented working style\nBenefits & Well-Being\ni2Systems values its Associates, their families, and their overall well-being. To support this commitment, we offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. We go above and beyond by co-sponsoring the cost of many benefits.\nOur benefits include:\nComprehensive Medical, Dental, and Vision coverage\n401(k) with immediate vesting\nCritical Illness, Accident Indemnity, AD&D, and Hospital Indemnity insurance\nMultiple Employee Assistance Program (EAP) options\nBenefits are subject to eligibility requirements and plan terms.\ni2Systems is an Equal Opportunity Employer.\nWe do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.\ni2Systems is committed to providing equal employment opportunities and a workplace free from unlawful discrimination and harassment.","description_format":"text","description_chars":3429,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Outdoor & Camping Gear"],"lifecycle":[{"event":"open","at":"2026-10-02T09:26:27Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.246,"p_room":0.28,"age_days":141,"expected_fill_days":24,"reasons":["conf:4","win:tail","crowd:"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/i2systems-field-service-technician-3","json_url":"https://alion.io/job/i2systems-field-service-technician-3.json","meta":{"generated_at":"2026-10-29T01:21:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1944,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2136277},"rest":"https://alion.io/mcp/rest/get_company?id=2136277"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fi2systems-field-service-technician-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fi2systems-field-service-technician-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fi2systems-field-service-technician-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/i2systems-field-service-technician-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fi2systems-field-service-technician-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1679265}},{"tool":"search_jobs","arguments":{"company":"i2systems.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1679265},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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