{"id":738241,"url":"https://alion.io/job/i360technologies-technical-writer","title":"Technical Writer","company":{"id":678337,"name":"i360technologies","domain":"i360technologies.com","url":"https://alion.io/company/i360technologies","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":92,"open_postings":16,"ghost_share":0,"stale_share":0.125,"repost_share":0,"time_to_fill_p50_days":62,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chesapeake, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":105000,"max_usd":195000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2761},"experience_years_min":7,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Oracle ERP","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-06-24T20:25:30Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-11-10T16:52:13Z","board_verified":true,"closed_at":null,"days_open":138,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":138},"description":"At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies. \ni360 is seeking a Technical Writer to develop and maintain the procedural and technical documentation that supports the client's Oracle Federal Financials environment, operated as a shared service serving multiple agencies and roughly 19,000 user accounts. This role turns complex system and financial processes into clear, accurate, accessible documentation, and keeps that documentation current as the system changes.\nKey Responsibilities\nWrite and maintain procedural documentation, including SOPs, desk guides, job aids, and user guides for system and financial processes.\nDevelop and edit functional and technical specifications, manuals, reports, and other client deliverables.\nCollect, organize, and analyze technical information from functional, technical, and help desk staff, and translate it into clear guidance.\nKeep documentation current as configurations, processes, and releases change, and version it appropriately.\nEnsure documentation meets Section 508 accessibility requirements.\nContribute documentation to comprehensive solution packages for new solutions and major enhancements.\nSupport recurring status and help desk performance reporting as needed.\nQualifications\nBachelor's degree in a related field.\nAt least 7 years of related experience.\nDemonstrated experience producing procedural and technical documentation for technical or financial systems.\nStrong command of writing mechanics, organization, and documentation tools.\nAbility to pass a federal background investigation and obtain client site access.\nNice to Have\nDocumentation experience in Oracle E-Business Suite, Oracle Federal Financials, or other enterprise financial systems.\nFamiliarity with federal financial management environments and shared service operations.\nExperience with Section 508 compliance and ServiceNow-managed change control.\nSecurity & Eligibility Requirements\nAbility to obtain and maintain a federal Public Trust (suitability) clearance\nMust be able to pass a federal background investigation\nU.S. Citizenship or Permanent Residency required (no visa sponsorship available)\nBenefits\nReferral Bonus\n(401k) Matching\nHolidays - Eleven\nTechnology Reimbursement\nShort-Term & Long-Term Disability\nLife Insurance (Basic, Voluntary & AD&D)\nPaid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days)\n80% Employer Paid Health Care Plan (Medical, Dental & Vision)\nEqual Opportunity Employer Minority/Female/Veteran/Disability\nAll qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group.\nOnly direct applicants will be considered. 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