{"id":4148669,"url":"https://alion.io/job/iba-worldwide-service-engineer","title":"Service Engineer","company":{"id":1984116,"name":"Iba Worldwide","domain":"iba-worldwide.com","url":"https://alion.io/company/iba-worldwide","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Oklahoma City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":76000,"max":101000,"currency":"USD","period":"year","gross":null,"usd_annual":101000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T02:00:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T07:13:37Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Life at IBA\nAt IBA, we’re not just building technology - we’re shaping the future of Cancer care. Headquartered in Belgium and powered by over 2,200 passionate professionals worldwide, our mission is simple yet profound:Protect, Enhance, and Save lives.\nFor almost 40 years, we’ve been at the forefront of innovation, developing cutting-edge equipment and software for diagnostics, Cancer treatment, and industrial applications. As the global leader in Proton Therapy, we’ve helped treat over 140,000 patients and deployed more than 700 particle accelerators across the globe.\nOur expertise spans four dynamic business lines:\nProton Therapy - delivering next-generation precision treatment\nRadiopharmaceuticals - supporting oncology care with premium services and equipment\nDosimetry - ensuring safety and quality in medical equipment\nIndustrial Accelerators - advancing technology for medical and industrial use\nJoining IBA means becoming part of a team that dares to push boundaries. We collaborate with the world’s top oncologists, engineers, and scientists to deliver life-changing solutions. If you’re driven by purpose and eager to make a real impact, you’ll find your place here-where innovation meets meaning.\nReady to give your career a deeper purpose? Join us and help shape the future of healthcare.\nMission\nWe’re looking for a hands-on Engineer to install, operate and maintain our cutting-edge Proton Therapy System (PTS). You’ll troubleshoot issues, perform routine and corrective maintenance, support hardware/software testing, and contribute to system upgrades and inspections. Your work will directly support clinical operations and global system performance.\nChallenges we trust you with\nDocument system symptoms, troubleshooting activities, root cause findings, and corrective actions accurately to improve knowledge sharing and reduce future downtime.\nBuild trusted relationships with clinical staff by serving as a dependable technical advisor, providing expertise, clear communication, and responsive support throughout the treatment day.\nBecome an integral member of the local service team by sharing knowledge, supporting teammates during critical situations, maintaining operational flexibility, and contributing to a positive, collaborative work environment.\nRepresent the company professionally as the primary technical point of contact for the customer site.\nBalance technical expertise with empathy and professionalism when supporting clinicians during high-pressure patient care situations.\nOperate, maintain, and optimize the Proton Therapy System throughout all phases of deployment, including QA, EHS, development, testing, validation, and clinical operations.\nTroubleshoot complex electrical, mechanical, software, and integrated system issues.\nPartner with Engineering and R&D to identify opportunities that improve equipment reliability, serviceability, usability, and overall clinical performance.\nPerform preventive maintenance, corrective maintenance, system upgrades, and scheduled inspections.\nCommunicate system status, risks, and recovery plans clearly and professionally to customers, leadership, and internal support teams.\nSupport hardware and software testing while minimizing disruption to clinical operations.\nParticipate in unit, integration, validation, and acceptance testing activities.\nMentor new team members, subcontractors, and field engineers while fostering a culture of continuous learning.\nTrain customers on the safe, effective, and efficient operation of the Proton Therapy System.\nThe incumbent must successfully pass the Oral Board examinations within the first 12 months of employment to remain eligible for this role.\nAnd you are also\nPassionate about improving patient outcomes through exceptional technical service and customer support.\nCustomer-focused with a proactive, solution-oriented approach to building long-term relationships.\nAn exceptional communicator who can translate complex technical issues into clear, confident guidance for clinical users.\nA trusted partner who builds credibility through professionalism, responsiveness, and sound technical judgment.\nWhat we value\nYou have:\nA Bachelor's degree in Engineering.\nRelevant technical experience in electronics/electrical system troubleshooting, mechanical system design and repair, and operations of large systems.\nThe ability to work autonomously on well-defined tasks \nCompensation and Benefits\nIBA offers a comprehensive benefits package that reflects our commitment to employee wellbeing and our values as a B Corp. Our plans are designed to support your financial, health, and personal needs-covering you and your family.\nApproximate Salary Range: Approx. $76,000 - $101,000\nVariable Pay: Profit sharing, time-based compensation, “above & beyond” award, referral rewards\nCore Benefits (100% employer-paid):\nLife & AD&D Insurance (1x annual salary)\nShort/Long-Term Disability (80% / 60% of pay)\nMedical, Dental, Vision premium subsidies\nHealth Savings Accounts / Health Reimbursement Accounts contributions\nWellness incentives (up to $500/year)\n401(k) match (up to 4%)\n10 weeks full paid Parental Leave\nPaid time off: 7 personal + 10 PTO days (first year)\nTuition reimbursement & development support\nEmergency travel & employee assistance\nOptional Benefits: Voluntary Life Insurance, Pre-paid Legal, Flexible Spending Accounts.","description_format":"text","description_chars":5365,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-12T08:19:45Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:2","win:early"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":101000,"is_top_pay":false},"html_url":"https://alion.io/job/iba-worldwide-service-engineer","json_url":"https://alion.io/job/iba-worldwide-service-engineer.json","meta":{"generated_at":"2026-11-13T07:31:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15662,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1984116},"rest":"https://alion.io/mcp/rest/get_company?id=1984116"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fiba-worldwide-service-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fiba-worldwide-service-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fiba-worldwide-service-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/iba-worldwide-service-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fiba-worldwide-service-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4148669}},{"tool":"search_jobs","arguments":{"company":"iba-worldwide.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4148669},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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