{"id":1758501,"url":"https://alion.io/job/ibc-international-sales-representative-i","title":"International Sales Representative I","company":{"id":2224992,"name":"IBC Bank","domain":"ibc.com","url":"https://alion.io/company/ibc-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":73,"open_postings":44,"ghost_share":0.455,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":46,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Antonio, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"closed","first_seen_at":"2026-09-21T00:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-19T22:52:15Z","board_verified":false,"closed_at":"2026-10-19T22:52:15Z","days_open":28,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":28},"description":"IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's \"We Do More\" philosophy reflects its dedication to the growth and success of its employees, customers and communities.IBC bank hirestalented, creative and dedicated individualsto help our business succeed.We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence.We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.\nTime Type:\nFull timeThis is an in-office position.\nDepartment:\n320 International Deposit ServicesJob Summary:\nThe International Sales Representative is responsible for relationship building and driving the IBC experience by providing personalized international and domestic banking services carried out accurately and efficiently in a fast-paced environment with a “We Do More” attitude. This position supports an international officer who manages international and domestic high net-worth bank customers.Job Description:\nESSENTIAL JOB FUNCTIONS\nThe statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.\nListens carefully, creates connections, and establishes relationships with long-term and prospective high net-worth international and domestic customers by suggesting bank products and services that will meet their needs. Refer products and services through the bank’s referral system.\n\nDrives the customer IBC experience by providing personalized service to customers for account-related transaction requests (checking, savings, certificates of deposits, loans, wire transfers, etc.) to comply with bank’s policies and procedures.\n\nUnder the One Team Concept, the international sales representative and international officer have monthly sales goals to meet.\n\nAssists international officer to prepare loans secured by certificates of deposit; also supports with loan collection, overdrafts, and assists the customer resolve issues.\n\nLogs and updates the bank’s Customer Relationship Management (through Horizon) system with notes regarding customer interaction and transactions.\n\nFollow-up with customer due-diligence, dormant accounts, foreign status recertification.\n\nProvides basic online banking customer support.\n\nAssists customers with credit and debit card needs, as well as orders and ensures delivery of check orders, debit cards, etc.\n\nUpdate customer contact information and records.\n\nTrains on Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Reg E, regulations, Federal Deposit Insurance Corp. (FDIC) coverage and ensures compliance with regulations when servicing customers in order to service high-risk customers.\n\nAttends meetings, events and participates in the bank’s outreach projects.\n\nOther duties as assigned.\n\nSKILLS\nStrong bilingual skills - must be fluent in English/Spanish\n\nExcellent verbal and written communication skills (English/Spanish)\n\nCustomer service oriented (can begin conversation, build rapport, and promote products and services based on customer needs)\n\nHighly motivated and self-starter\n\nProblem resolution\n\nTime management\n\nGoal oriented and focus on results\n\nStrong math skills and an understanding of currency exchange\n\nAttention to detail, discretion and confidentiality essential\n\nMicrosoft Office skills (Outlook, Word, Excel, PowerPoint)\n\nTeam player; builds relationship with international team to maximize customer experience.\n\nEDUCATION/KNOWLEDGE/EXPERIENCE\nHigh school graduate or GED equivalent\n\nPrior sales or office work a plus; banking experience preferred\n\nKnowledge of Mexican identification documents a plus","description_format":"text","description_chars":3836,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Film Distribution","Financial Services"],"lifecycle":[{"event":"open","at":"2026-10-03T11:52:08Z"},{"event":"close","at":"2026-10-19T22:52:15Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/ibc-international-sales-representative-i","json_url":"https://alion.io/job/ibc-international-sales-representative-i.json","meta":{"generated_at":"2026-10-20T20:47:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24166,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2224992},"rest":"https://alion.io/mcp/rest/get_company?id=2224992"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fibc-international-sales-representative-i"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fibc-international-sales-representative-i"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fibc-international-sales-representative-i"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ibc-international-sales-representative-i\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fibc-international-sales-representative-i"}]}