{"id":3839470,"url":"https://alion.io/job/iberdrola-program-manager-quality-management","title":"Program Manager - Quality Management","company":{"id":5398,"name":"Iberdrola","domain":"iberdrola.com","url":"https://alion.io/company/iberdrola","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":52,"ghost_share":0,"stale_share":0.365,"repost_share":0.077,"time_to_fill_p50_days":15,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":84000,"max":109500,"currency":"USD","period":"year","gross":null,"usd_annual":109500},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SharePoint","optional":false},{"name":"NERC CIP","optional":true}],"status":"live","first_seen_at":"2026-11-05T22:08:00Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-06T23:37:35Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Program Manager - Quality Management\nLocation: Lancaster, NY\nWork Type: Office, 5 days\nThe base salary for this position is dependent upon experience and location ranging from $84,000 -109,500\nWhat We Offer:\nCompetitive benefits and growth opportunities\nGenerous performance-based bonuses\n12% 401(k) match\nComprehensive health, dental, and vision insurance\nTuition reimbursement\nProfessional development and clear career advancement pathways\n\nFor more information please visit:Benefits - Avangrid\nJob Summary\nThe Program Manager - Business Process Governance provides leadership in the development of foundational business processes for the implementation of a Quality Management System (cultural and technical impacts) across Avangrid Networks. The Quality Management System outlines the company’s approach to managing the interrelated business processes that contribute to its effectiveness and efficiency in meeting customer and stakeholder requirements and enhancing their satisfaction. This position requires frequent interactions with cross-functional teams with the purpose of producing documents written clearly and concisely appropriate for the business function. The candidate should have an eye for detail and process while also being flexible and open-minded.\nKey Responsibilities\n1. Manages programs and projects. Accountable for program/project delivery including scope and business case development, planning, execution, monitoring, and close out.\n2. Prepares program/project plans, tracks and manages program/project performance against plans, and takes corrective action. Reports progress status to management.\n3. Leads cross-functional project teams spanning multiple business areas filling the role of lead team member with respect to accomplishing day-to-day goals and provides direction and leads decision making.\n4. Promotes the development and implementation of standard processes and procedures.\n5. Supports Process Owners in the development and implementation of business processes and standard operating procedures.\n6. Executes process analysis, identifies interdependencies, overlaps and gaps and makes recommendations to process owner and management to promote efficiencies.\n7. Propose and implement interventions wherever gaps or overlaps are identified, or issues arise.\nRequired Qualifications\nBachelor's degree with a minimum of 2 years of program /project management experience in a related field.\nProject/Program Management Certificate (or willing to obtain within one year)\nExperience in leading teams\nProficiency in Microsoft Office tools (Word, Excel, Project, Visio, SharePoint, Teams)\nSkills/Abilities:\nProject Management (individual projects, linked projects, programs).\nProblem solving and analytical skills and ability to multi-task\nInterpersonal Skills\nCommunications / Influencing\nNegotiation / Dispute Resolution\nAgility, versatility, and flexibility; productive in a multi-tasking and rapidly changing environment.\nExperience leading meetings, development of agendas, documentation of notes and follow-up activity.\nPreferred Qualifications\nExperience in implementing Quality Management Systems\nExperience in continuous improvement methodology\nLean Six Sigma Certification(s) is a plus\nStrong knowledge of aspects of at least one of the following business functional areas: Electric/Gas Operations, Customer Services and Processes and Technology\nCompany:\nNY STATE ELECTRIC & GAS CORPMobility Information\nPlease note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.\nAt Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.\nIf you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at .\nAvangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.\nAvangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.\nJob Posting End Date:\nNovember-12-2026","description_format":"text","description_chars":5270,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Professional development","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Storage","Power Grid","Solar Energy","Wind Energy"],"lifecycle":[{"event":"open","at":"2026-11-05T22:08:00Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":15,"reasons":["conf:6","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-07T05:47:08Z"},"pay":{"stated_usd_annual":109500,"is_top_pay":true},"html_url":"https://alion.io/job/iberdrola-program-manager-quality-management","json_url":"https://alion.io/job/iberdrola-program-manager-quality-management.json","meta":{"generated_at":"2026-11-07T06:10:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14940,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5398},"rest":"https://alion.io/mcp/rest/get_company?id=5398"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fiberdrola-program-manager-quality-management"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fiberdrola-program-manager-quality-management"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fiberdrola-program-manager-quality-management"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/iberdrola-program-manager-quality-management\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fiberdrola-program-manager-quality-management"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3839470}},{"tool":"search_jobs","arguments":{"company":"iberdrola.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3839470},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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