{"id":2087272,"url":"https://alion.io/job/iberdrola-senior-database-analysis-manager","title":"Senior Database + Analysis Manager","company":{"id":5398,"name":"Iberdrola","domain":"iberdrola.com","url":"https://alion.io/company/iberdrola","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":99,"open_postings":30,"ghost_share":0,"stale_share":0.233,"repost_share":0.033,"time_to_fill_p50_days":14,"computed_at":"2026-10-08T05:49:30Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Blantyre, Malawi"],"countries":["MW"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":47200,"max":59000,"currency":"GBP","period":"year","gross":null,"usd_annual":77908},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T12:54:47Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-08T20:14:39Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Senior Database and Analysis Manager\nAspect House, Technology Avenue\nHamilton International Technology Park\nBlantyre, G72 0HT\nSalary from £47,200 - £59,000 per annum\nFixed term contract up to 9 months\nClosing date: 22nd of October 2026\nHelp us create a better future, quicker\nThis position sits in the Data and Reporting Team within the Telesales area of Sales and reports to the Data and Reporting Manager.\nWhat you’ll be doing\nTo support two key business initiatives within Sales: 1) ScottishPower is in the process of embedding Call Centre Artificial Intelligence (CCAI) within the telesales operation, which requires expertise to design, configure, and operationalise CCAI within a live call centre environment. 2) To support a project to identify and implement new sources of free, internally generated call data for Telesales: Period of time required is 9 months\nACCOUNTABILITIES\nLead CCAI Implementation - Own the end-to-end design, configuration, and operationalisation of Call Centre Artificial Intelligence (CCAI) within the telesales environment, ensuring rapid deployment and measurable commercial impact.\nOptimise CCAI Performance - Refine call-flow logic, and establish monitoring frameworks to maximise sales conversion, agent efficiency, and customer experience.\nIntegrate CCAI with Sales Operations - Embed AI-driven insights and workflows into day-to-day telesales processes, working closely with Sales leadership, Quality Assurance, and Training teams.\nIdentify New Internal Call Data Sources - Identify new, zero-cost data assets that can deliver sales and lower channel capture cost.\nDevelop Data Pipelines - Oversee the creation of secure, reliable data flows from call-centre platforms into analytics and reporting environments.\nKnowledge Transfer & Handover - Produce documentation, training materials, and handover packs to ensure sustainable ownership post-contract.\nWhat you’ll bring\nRelevant Technology Delivery Experience - Experience supporting the delivery or implementation of technology, data, AI, or automation solutions in an operational environment.\nData and Systems Knowledge - A general understanding of data, reporting, system integration, or process improvement.\nOperational Technology Knowledge - Familiarity with call-centre systems, telephony, customer contact platforms, or similar operational technologies.\nAbility to translate complex technical concepts into clear commercial outcomes for senior stakeholders.\nBackground in retail energy, telecoms, financial services, or other high-volume sales environments is advantageous.\nStrong organisational skills with the ability to deliver at pace in a live operational environment.\nMinimum Criteria\nProven ability to hit the ground running and deliver outcomes within short timescales.\nExperience working with call-centre data, telephony systems, or speech analytics.\nAbility to work cross-functionally with technical and non-technical teams.\nWhat’s in it for you\nAs well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.\nAt ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action - our benefits are designed to help you do just that - so that you have everything you need to take care of your world - today and tomorrow. That’s why our benefits include:\n36 days annual leave \nHoliday Purchase - perfect your work/life balance with extra annual leave \nShare Schemes \nPayroll Giving and Charity Matched Funding \nTechnology Vouchers - save more and spread the cost of your technology purchases \nElectric Vehicle Schemes - to help you transition to green/clean driving \nCycle to Work scheme and Public Transport Season Ticket Loans \nHealthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments \nLife Assurance (4x salary) \nAccess to Savesmart financial wellbeing support \nPlus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more \nWhy ScottishPower\nScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.\nInclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.\nScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to .\nMobility\nPlease note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.\nIMPORTANT\nAdvert will close at 23:59 GMT the day before Job Posting End Date below\nOctober-22-2026","description_format":"text","description_chars":5927,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Dental insurance","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Storage","Power Grid","Solar Energy","Wind Energy"],"lifecycle":[{"event":"open","at":"2026-10-08T12:54:47Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["conf:4","win:early","comp:brand"],"computed_at":"2026-10-09T00:51:37Z"},"pay":{"stated_usd_annual":77908,"is_top_pay":false},"html_url":"https://alion.io/job/iberdrola-senior-database-analysis-manager","json_url":"https://alion.io/job/iberdrola-senior-database-analysis-manager.json","meta":{"generated_at":"2026-10-09T00:51:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1255,"day_limit":5000,"remaining_today":3745,"minute_limit":60,"resets_at":"2026-10-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5398},"rest":"https://alion.io/mcp/rest/get_company?id=5398"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fiberdrola-senior-database-analysis-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fiberdrola-senior-database-analysis-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fiberdrola-senior-database-analysis-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/iberdrola-senior-database-analysis-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fiberdrola-senior-database-analysis-manager"}]}