{"id":1199441,"url":"https://alion.io/job/iberdrola-supervisor-meter-services","title":"Supervisor - Meter & Services","company":{"id":5398,"name":"Iberdrola","domain":"iberdrola.com","url":"https://alion.io/company/iberdrola","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":98,"open_postings":26,"ghost_share":0,"stale_share":0.269,"repost_share":0.038,"time_to_fill_p50_days":14,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Orange, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":116640,"max":145800,"currency":"USD","period":"year","gross":null,"usd_annual":145800},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T20:01:30Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-27T22:13:34Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Title: Supervisor - Meter & Services\nCompany: SCG\nLocation: Orange, CT\nWork type: Office\nThe salary range for this position is dependent upon experience and location, ranging from$116,640 - $145,800.\nWhat We Offer:\nCompetitive benefits and growth opportunities\nGenerous performance-based bonuses\n 12% 401(k) match\nComprehensive health, dental, and vision insurance\nTuition reimbursement\nProfessional development and clear career-advancement pathways\nFor more information, please visit:Benefits - Avangrid\nJob Summary\nProvide both Administrative and field supervision of bargaining unit technicians in the SCG Meter & Service Department. The Meter & Service department is responsible emergency response, meter manifold installation and upgrades, customer turn on and turn-off, and customer service-related work. The supervisor is responsible for the safety compliance, integrated planning and scheduling, adherence to regulatory compliance schedules for a multitude of daily activities, execution of fieldwork, productivity performance, coaching, training, mentoring, and various administrative duties for their perspective technicians. Interacts to resolve customer related issues and concerns (external and internal) ensuring overall customer satisfaction. Ensures area coverage by technicians to meet all emergency response and customer appointments.\nKey Responsibilities\nSupervises to ensure safe and efficient operation of the daily field activities of Service Technicians.\nEnsure Technicians meet gas leak emergencies targets & respond when technicians require additional assistance.\nProvides oversight on policies and procedures outlined in SCG/CNG Service Policies and SCG O&M Policies.\nCoordinate safety training, documentation, inspections, and accident investigations. Ensure compliance with safety standards and conduct effective weekly safety meetings. Champion Avangrid`s safety culture and be a role model for safety.\nSupports and provides all required and necessary resources for Service Technicians to maintain first responder status and service contract obligations.\nEnsures mandated regulatory compliance schedule is achieved for meter & service-related activities.\nOn- call responsibilities for Emergency response\nResponsible to schedule & complete fitting work associated to gas service replacement program\nCommunicate with Customers and community officials & state regulatory staff concerning all aspects of the gas utility operations, maintenance, & service delivery.\nResponsible for labor relations contract administration and communications. Conduct employee evaluations for annual performance appraisal process.\nRequired Qualifications\nFive or more years of experience in Natural Gas utility operation.\nHigh School Diploma / GED required\nValid CT Driver’s License\nHVAC license or certification is desirable \nStrong leadership/managerial skills required\nMust be available to support gas emergency field situations \nCompetencies\nGrowth & Continuous Improvement\nInitiative & Change\nFocused on Results\nCustomer Centric \nCommunication\nCollaboration\nLeadership \nDisclaimer\nAVANGRID is committed to a diverse and inclusive workplace. AVANGRID is an equal opportunity employer and does not discriminate on the basis of an individual’s sex, gender, gender identification, gender expression, race, color, religion, national origin, age, ancestry, genetic information, medical condition, physical or mental disability, marital status, sexual orientation, military or veteran status, or other characteristics or conditions protected by law.\nClick here for Additional Disclaimer Information\nAvangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions. This does not include those that will workfor Avangrid Renewables.\nCompany:\nTHE SOUTHERN CONNECTICUT GAS COMPANYMobility Information\nPlease note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.\nAt Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.\nIf you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at .\nAvangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.\nAvangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.\nJob Posting End Date:\nOctober-8-2026","description_format":"text","description_chars":5874,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Professional development","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Storage","Power Grid","Solar Energy","Wind Energy"],"lifecycle":[{"event":"open","at":"2026-09-24T20:01:30Z"}],"liveness":{"score":88,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.878,"p_room":1,"age_days":3,"expected_fill_days":14,"reasons":["conf:7","velocity","win:early","comp:brand"],"computed_at":"2026-09-28T05:45:00Z"},"pay":{"stated_usd_annual":145800,"is_top_pay":false},"html_url":"https://alion.io/job/iberdrola-supervisor-meter-services","json_url":"https://alion.io/job/iberdrola-supervisor-meter-services.json","meta":{"generated_at":"2026-09-28T06:33:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4591,"day_limit":5000,"remaining_today":409,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}