{"id":2529176,"url":"https://alion.io/job/ibl-group-it-application-support-executive","title":"IT Application Support Executive","company":{"id":2581006,"name":"IBL Group","domain":"iblgroup.com","url":"https://alion.io/company/iblgroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Port Louis, Mauritius"],"countries":["MU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-13T18:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T18:49:25Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Purpose:\nWe are looking for a highly motivated IT Application Support Executive to support and enhance our growing team. In this role, the IT Application Support Executive will be responsible for managing and continuously improving our ERP platforms, ensuring its effective use across the business. In addition, transforming data into actionable business insights through Power BI, supporting operational excellence and informed decision-making across the organization.\nKey Responsibilities:\nServe as the primary administrator and subject matter expert for the ERP systems\nProvide timely and effective day-to-day application support to end users across all departments\nPartner with business stakeholders to identify opportunities for process improvements and implement effective system-driven solutions\nLiaise with external vendors, consultants, and support providers to resolve issues and deliver enhancements\nAnalyze business data and provide actionable insights to support operational and strategic decision-making\nContribute to the development and implementation of a robust data governance framework to ensure data accuracy, consistency, and standardized reporting practices\n\nJob Requirements:\nBachelor's degree in Information Technology, Computer Science, Business Analytics or a related field\nProven experience working with Microsoft Dynamics and Oracle Netsuite\nProven experience working with Power BI\nProficient in SQL & Excel\nAnalytical mindset with excellent problem-solving skills\nStrong communication and interpersonal abilities to work across departments\nAbility to manage multiple priorities and meet deadlines\nDetail-oriented and process-driven","description_format":"text","description_chars":1664,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Investment Holding Companies"],"lifecycle":[{"event":"open","at":"2026-10-14T12:34:27Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":14,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/ibl-group-it-application-support-executive","json_url":"https://alion.io/job/ibl-group-it-application-support-executive.json","meta":{"generated_at":"2026-10-15T21:24:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32504,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2581006},"rest":"https://alion.io/mcp/rest/get_company?id=2581006"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fibl-group-it-application-support-executive"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fibl-group-it-application-support-executive"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fibl-group-it-application-support-executive"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ibl-group-it-application-support-executive\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fibl-group-it-application-support-executive"}]}