{"id":2895991,"url":"https://alion.io/job/ibm-application-developer-it-service-management-2","title":"Application Developer-IT Service Management","company":{"id":86,"name":"IBM","domain":"ibm.com","url":"https://alion.io/company/ibm","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"IBM Careers","truth_index":{"grade":"A","score":100,"open_postings":27,"ghost_share":0,"stale_share":0,"repost_share":0.037,"time_to_fill_p50_days":15,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Backend","role_family":"Backend","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":106000,"max_usd":229000,"period":"year","method":"role_country_seniority_unknown","sample_n":9411},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-05T00:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-27T13:00:38Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. As an Application Developer specializing in IT Service Management, you will utilize your expertise to manage and maintain IT service management solutions, ensuring seamless business operations. Your deep understanding of these applications, including their business functions, will enable you to drive efficient IT service management. Your primary responsibilities will include:\nDevelop IT Service Solutions: Design, implement, and optimize IT service management solutions, such as Remedy, ServiceNow, or IBM Control Desk, to meet business needs.\nEnsure End-to-End Understanding: Develop a thorough comprehension of IT service management applications, encompassing their business functions, to deliver effective solutions.\nManage IT Services: Utilize your expertise to efficiently manage IT services, guaranteeing smooth business operations and minimal disruptions.\nDrive Business Alignment: Align IT service management solutions with business objectives, ensuring that IT services support overall business goals. This role can be performed from anywhere in the United States of America\nDeep Expertise in IT Service Management Solutions: Proven experience with IT service management solutions, such as Remedy, ServiceNow, or IBM Control Desk, including design, implementation, and optimization to meet business needs.\nEnd-to-End Application Understanding: Experience in developing a thorough comprehension of IT service management applications, encompassing their business functions, to deliver effective solutions.\nIT Service Management Expertise: Deep understanding of IT service management principles and practices, enabling efficient management of IT services and ensuring smooth business operations.\nBusiness Alignment Knowledge: Experience in aligning IT service management solutions with business objectives, ensuring that IT services support overall business goals.\nSolution Optimization Skills: Ability to optimize IT service management solutions to drive efficient IT service management and support business operations.\nIT Service Management Tools: Deep expertise in utilizing IT service management tools beyond Remedy, ServiceNow, and IBM Control Desk, such as their equivalents, to drive efficient IT service management.\nAdvanced Business Functionality: Experience with advanced business functionality of IT service management applications, enabling seamless integration with business operations.\nCross-Functional Collaboration: Deep understanding of how IT service management solutions interact with other business functions, ensuring smooth business operations and minimal disruptions. United States Infrastructure & Technology Hybrid Professional Multiple Cities San Francisco New York (0147) International Business Machines Corporation Business Operations Design Integration Management Optimization ServiceNow Business Alignment Cross-functional Collaboration Information Technology Services Business Goal Setting Service Management","description_format":"text","description_chars":3620,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["LLM & Generative AI","Quantum Science & Computing","Servers & Data Center Hardware","Quantum Computing Hardware"],"lifecycle":[{"event":"open","at":"2026-10-20T04:45:49Z"}],"visa":[],"liveness":{"score":31,"band":"fade","label":"Fading","p_open":1,"p_active":0.557,"p_room":0.55,"age_days":22,"expected_fill_days":15,"reasons":["conf:1","velocity","win:tail","comp:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/ibm-application-developer-it-service-management-2","json_url":"https://alion.io/job/ibm-application-developer-it-service-management-2.json","meta":{"generated_at":"2026-10-27T16:15:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5543,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":86},"rest":"https://alion.io/mcp/rest/get_company?id=86"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fibm-application-developer-it-service-management-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fibm-application-developer-it-service-management-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fibm-application-developer-it-service-management-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ibm-application-developer-it-service-management-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fibm-application-developer-it-service-management-2"}]}