{"id":3387452,"url":"https://alion.io/job/ibm-hr-transformation-manager","title":"HR Transformation Manager","company":{"id":86,"name":"IBM","domain":"ibm.com","url":"https://alion.io/company/ibm","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"IBM Careers","truth_index":{"grade":"A","score":100,"open_postings":35,"ghost_share":0,"stale_share":0,"repost_share":0.086,"time_to_fill_p50_days":15,"computed_at":"2026-11-01T06:10:25Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Quezon City, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-28T08:19:43Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-01T20:04:37Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. We are seeking a client-facing HR Transformation Consultant to lead defined transformation initiatives and workstreams across our business process outsourcing (BPO) and business operations services environment. The role will partner with clients, HR operations leaders, and cross-functional teams to identify opportunities to improve HR service delivery, reduce manual work, strengthen employee and candidate experience, and deliver measurable business outcomes. The successful candidate will bring strong HR process expertise and a practical transformation mindset. You will assess current HR processes, analyze operational performance, develop future-state recommendations, and support the implementation of process, technology, automation, AI, analytics, workflow, and self-service solutions. This role is strategic and client-facing, while remaining hands-on in delivery. It is accountable for leading assigned projects or workstreams from discovery through implementation, adoption, and benefits tracking. The role supports HR transformation across areas such as talent acquisition, onboarding, employee services, workforce administration, learning, and talent management. The wider BPO environment supports a portfolio of HR and other business operations services. Key Responsibilities\nLead HR transformation projects and defined workstreams, from assessment and solution design through implementation, adoption, and benefits realization.\nPartner with client stakeholders and operational leaders to understand business priorities, service challenges, process pain points, and transformation opportunities.\nAssess current-state HR processes, including workflows, handoffs, systems, controls, service requirements, performance measures, and employee or candidate experience.\nFacilitate client workshops, process-design sessions, requirements-gathering discussions, solution reviews, and operational-readiness activities.\nDevelop future-state process maps, gap assessments, improvement recommendations, implementation plans, and supporting business cases.\nIdentify opportunities to simplify, standardize, digitize, automate, or redesign HR processes to reduce manual effort, rework, process variation, and delays.\nAssess opportunities to use AI, automation, workflow tools, self-service, analytics, and HR technology to improve efficiency, scalability, service quality, and user experience.\nAnalyze operational data, stakeholder feedback, service levels, cycle times, quality results, volumes, and recurring issues to identify root causes and prioritize improvements.\nManage workstream scope, project plans, milestones, risks, issues, dependencies, decisions, and stakeholder actions.\nPresent findings, options, recommendations, progress updates, risks, and expected outcomes clearly to client and internal stakeholders.\nPartner with HR operations, technology, data, change, compliance, and delivery teams to translate recommendations into implementable solutions.\nSupport solution testing, process validation, implementation planning, training, communications, transition activities, and post-implementation reviews.\nDefine and monitor transformation measures, including processing time, quality, accuracy, service levels, manual effort, automation rate, adoption, employee experience, and client outcomes.\nTrack agreed actions and benefits through completion, escalating significant delivery risks or issues where appropriate.\nSupport continuous-improvement initiatives and document reusable approaches, lessons learned, and successful practices across delivery teams.\nEnsure transformation initiatives align with client policies, service-level commitments, operational controls, security requirements, data privacy requirements, and BPO delivery standards.\nExperience in HR transformation, HR operations, business transformation, process improvement, management consulting, business analysis, project management, or a related discipline.\nStrong working knowledge of one or more HR process areas, such as talent acquisition, onboarding, employee services, HR administration, learning, workforce administration, or talent management.\nDemonstrated experience leading process-improvement, transformation, technology, or operational-change projects or workstreams.\nExperience working directly with clients, business leaders, or senior operational stakeholders to gather requirements, facilitate discussions, present recommendations, and manage delivery expectations.\nExperience using process mapping, root-cause analysis, operational data, performance insights, and stakeholder feedback to identify and prioritize improvement opportunities.\nExperience in a BPO environment is preferred, particularly in HR operations, shared services, high-volume service delivery, outsourced operations, or client-facing transformation programs.\nFamiliarity with HR platforms, workflow tools, automation, AI, analytics, self-service, or digital transformation initiatives is preferred.\nStrong analytical, communication, stakeholder-management, problem-solving, and decision-making skills. Core Competencies\nClient advisory and stakeholder influence: Builds trusted relationships with clients and internal stakeholders, translates business needs into actionable transformation opportunities, and communicates recommendations clearly.\nHR process transformation: Applies knowledge of end-to-end HR processes, service delivery, controls, and operating requirements to develop practical improvements.\nProcess improvement: Identifies root causes, eliminates unnecessary manual work and rework, and designs sustainable future-state workflows.\nTechnology enablement: Recognizes where AI, automation, analytics, workflow, self-service, and HR platforms can create meaningful business and service value.\nData-driven insight: Uses process and performance data to identify trends, prioritize initiatives, and measure transformation outcomes-consistent with a focus on practical, measurable improvement.\nProject and workstream leadership: Manages scope, plans, milestones, risks, dependencies, and stakeholder actions to deliver agreed outcomes.\nChange and adoption: Supports teams and clients through new processes, technologies, and ways of working.\nContinuous improvement: Converts findings into practical actions and tracks improvements through to sustained results. Philippines Consulting Hybrid Professional QUEZON CITY, PH QUEZON CITY (0856) IBM Business Services Administration Analytics Artificial Intelligence Automation Business Analysis Business Process Mapping Business Process Outsourcing Business Transformation Communication Continuous Improvement Human Resources Transformation Human Resources Leadership Management Consulting Onboarding Project Management Service Delivery Shared Services Talent Management Decision Making Financial and Operational Combined Uniform Single Reporting Human Resources Operations Talent Acquisition Process Improvement Digital Transformation Technology Process Transformation","description_format":"text","description_chars":7661,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["LLM & Generative AI","Quantum Science & Computing","Servers & Data Center Hardware","Quantum Computing Hardware"],"lifecycle":[{"event":"open","at":"2026-10-28T08:19:43Z"}],"visa":[],"liveness":{"score":89,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.891,"p_room":1,"age_days":3,"expected_fill_days":15,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/ibm-hr-transformation-manager","json_url":"https://alion.io/job/ibm-hr-transformation-manager.json","meta":{"generated_at":"2026-11-01T23:59:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":36356,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":86},"rest":"https://alion.io/mcp/rest/get_company?id=86"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fibm-hr-transformation-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fibm-hr-transformation-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fibm-hr-transformation-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ibm-hr-transformation-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fibm-hr-transformation-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3387452}},{"tool":"search_jobs","arguments":{"company":"ibm.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3387452},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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