{"id":2130840,"url":"https://alion.io/job/ibm-package-specialist-sap-solution-manager","title":"Package Specialist-SAP Solution Manager","company":{"id":86,"name":"IBM","domain":"ibm.com","url":"https://alion.io/company/ibm","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"IBM Careers","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-09-08T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-13T00:51:33Z","board_verified":true,"closed_at":null,"days_open":35,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":35},"description":"A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. As a Package Specialist: SAP Solution Manager, you will design, implement, and maintain the SAP Solution Manager module to optimize SAP system landscapes, monitoring, and support processes. This role requires collaboration with business stakeholders to gather requirements and develop solutions to meet business needs. Your primary responsibilities will include:\nDesign and Configure Solution Manager Processes: Design and configure Solution Manager processes, including system monitoring, incident management, and problem management, to ensure seamless integration with other SAP modules and third-party systems.\nDevelop and Maintain Customizations: Develop and maintain Solution Manager customizations, interfaces, and reports to meet business needs and optimize SAP system landscapes.\nTest and Troubleshoot Issues: Test and troubleshoot Solution Manager issues, identifying and resolving errors and inconsistencies to ensure smooth operation.\nProvide Training and Support: Provide training and support to end-users on Solution Manager functionality and best practices to ensure effective usage.\nAnalyze and Optimize Processes: Analyze and optimize SAP system landscapes, monitoring, and support processes, identifying opportunities for improvement and implementing changes.\nExposure to SAP Solution Manager: Experience working with SAP Solution Manager, including designing, implementing, and maintaining the module to optimize SAP system landscapes, monitoring, and support processes.\nKnowledge of SAP ECC and IT Service Management: Strong knowledge of SAP ECC and IT service management best practices to ensure seamless integration with other SAP modules and third-party systems.\nExperience with Cloud ALM and Focused Run: Experience working with Cloud ALM and Focused Run to analyze and optimize SAP system landscapes, monitoring, and support processes.\nUnderstanding of System Monitoring and Incident Management: Experience with system monitoring, incident management, and problem management processes to identify and resolve errors and inconsistencies.\nFamiliarity with Customization and Interface Development: Exposure to developing and maintaining Solution Manager customizations, interfaces, and reports to meet business needs.\nCloud ALM Experience: Exposure to working with Cloud ALM, analyzing and optimizing SAP system landscapes, monitoring, and support processes to ensure seamless integration with other SAP modules and third-party systems.\nFocused Run Knowledge: Experience working with Focused Run, identifying opportunities for improvement and implementing changes to optimize SAP system landscapes, monitoring, and support processes.\nIT Service Management Best Practices: Strong knowledge of IT service management best practices, ensuring seamless integration with other SAP modules and third-party systems. 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