{"id":2295165,"url":"https://alion.io/job/ibutler-support-engineer","title":"Support Engineer","company":{"id":4413424,"name":"IButler","domain":"ibutler.be","url":"https://alion.io/company/ibutler-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kontich, Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-11T17:01:16Z","employer_posted_date":null,"last_verified_at":"2026-10-11T17:01:16Z","board_verified":false,"closed_at":null,"days_open":8,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":8},"description":"Introductie\nPOSGARD ondersteunt klanten bij het nog efficiënter runnen van de horecazaak en food shop. De food markten zijn in volle beweging. Nu zoeken wij nieuwe collega’s voor ons tof team in groei.\n\nJouw verantwoordelijkheden\nAls Support Engineer ben je verantwoordelijk voor het ondersteunen van de klanten met vragen over de slimme hardware en software oplossingen van POSGARD. Wij zoeken voltijds Support Engineer voor de uitbreiding van ons team. NE/FR/EN is belangrijk want relevant.\n\nOp basis van je persoonlijke talent kies je voor de installatie & trainings specialisatie of juist voor de helpdesk omgeving, of indien van toepassing een combinatie van beiden. Voor profielen met de juiste ervaring is de opportuniteit aanwezig om door te groeien naar operations manager.\n\nJe helpt graag een ander door een technische issue op begrijpelijke manier uit te leggen, je weet wanneer je initiatief dient te nemen door de klant direct te bellen, de andere keer door een bericht te sturen. Je werkt graag hard om vaak te kunnen lachen.\n\nOok jij ziet dat de wereld naar slimme software oplossingen in combinatie met eenvoudig te gebruiken hardware gaat. Wij bieden je de opleiding en winning team om dit te bereiken!\n\nJouw profiel\nJe weet dat handige tools er zijn om het (werkend) leven eenvoudig te maken.\n\n Je hebt minimaal hoger onderwijs werk- en denkniveau\n\n Je beschikt over goede communicatieve vaardigheden\n\n Je weet wanneer je moet bellen in plaats van een bericht te sturen, bent een doorzetter en helpt graag andere mensen\n\n Je hebt een goede beheersing van de Nederlandse en Engelse taal en zeker voldoende beheersing van de Franse taal in woord en geschrift\n\n Je vindt het leuk om met mensen in contact te zijn, je sluit graag iets af en bent stressbestendig\n\n Je werkt graag constructief samen met het team op een professionele en collegiale manier\n\n Je hebt een passie voor nieuwe trends en food & drinks of denkt deze te kunnen ontwikkelen\n\n Je hebt enige support en/of developer ervaring\n\n Je bent flexibel inzetbaar, mogelijk ook ’s avonds en in het weekend","description_format":"text","description_chars":2079,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-11T19:54:24Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.788,"p_room":0.945,"age_days":8,"expected_fill_days":23,"reasons":["seen:8","win:mid"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ibutler-support-engineer","json_url":"https://alion.io/job/ibutler-support-engineer.json","meta":{"generated_at":"2026-10-20T12:41:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14026,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4413424},"rest":"https://alion.io/mcp/rest/get_company?id=4413424"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fibutler-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fibutler-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fibutler-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ibutler-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fibutler-support-engineer"}]}