{"id":2422205,"url":"https://alion.io/job/ic-markets-trading-operations-officer","title":"Trading Operations Officer","company":{"id":4198,"name":"IC Markets","domain":"ic.com","url":"https://alion.io/company/ic-markets","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"A","score":93,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0.167,"time_to_fill_p50_days":95,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":16000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":10},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-13T05:42:19Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-02T21:37:29Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"About Us\nIC Markets Global is one of the most renowned Forex CFD provider, offering trading solutions for active day traders and scalpers as well as traders that are new to the forex market. IC Markets Global offers its clients cutting edge trading platforms, low latency connectivity and superior liquidity. IC Markets Global is revolutionizing online forex trading. Traders are now able to gain access to pricing previously only available to investment banks and high net worth individuals. Our management team have significant experience in the Forex, CFD and Equity markets in Asia, Europe and North America. It is this experience that has enabled us to select the best possible technology solutions and hand pick some of the best pricing providers available in the market.\nRole Overview\nWe are looking for a systems-driven Trading Operations Officer with deep expertise in oneZero, trading platforms, and connectivity infrastructure to join our high-performance trading team. This role is ideal for a technically skilled candidate who thrives on configuring trading systems, deploying products end-to-end, and ensuring seamless integration across internal and external platforms.\nThe role requires candidates who are passion with sales, have strong relationship management, commercial awareness, communication skills and the ability to work collaboratively with internal teams to deliver value to our business partners.\nKey Responsibilities\n- Systems & Platform Configuration\nTake full ownership of oneZero Hub and associated bridge configurations (e.g. Order outing, liquidity pools, volume bands, system design).\nConfigure and maintain MT4/MT5, cTrader, and other trading platforms to support new product launches and instrument updates.\nSet up and test symbol specifications including trading hours, tick size, commission structures, and swap rates.\n- Connectivity & Integration\nMaintain robust real-time connectivity with liquidity providers, prime brokers, and internal systems across FIX, Bridge, and API layers.\nTroubleshoot and resolve latency, disconnection, or routing issues with minimal downtime.\nWork closely with internal development and external vendors on system upgrades, failover testing, and infrastructure resilience.\n- Product Deployment & Testing\nLead the deployment of new instruments and trading products across multiple platforms.\nExecute UAT, regression testing, and environment validation for platform or bridge updates.\nOwn the release management lifecycle and documentation of platform changes.Monitoring & Control\n\nProactively monitor trade flow and execution paths to identify anomalies or disruptions.\nBuild alerting and audit tools to ensure execution quality and system stability.\nPerform post-event investigations to identify systemic issues and recommend permanent fixes.\n- Data Analysis & Tooling\nBuild and enhance internal dashboards and reports to track execution metrics, LP performance, and trade routing decisions.\nLeverage Excel, SQL, or Python for real-time monitoring, historical analysis, and operational insights.\n- Cross-functional Collaboration\nInterface closely with the technology, risk, and compliance teams to align trading systems with business and regulatory requirements.\nProvide technical guidance and support to internal users and external partners during product rollouts or incident resolution.\nRequired Skills & Experience\nIndustry Experience: Minimum two (2) to four (4) years in a trading operations, systems integration, or platform engineering role within a Forex/CFD brokerage.\nExpert-level familiarity with oneZero, MT4/MT5, cTrader, and FIX protocol.\nStrong understanding of market microstructure, order routing, and liquidity management.\nProven experience configuring, testing, and maintaining trading platforms and bridge systems.\nProficient with Excel, and ideally familiar with SQL, Python, or scripting for automation and data analysis.\nExperience with Jira, 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