{"id":980995,"url":"https://alion.io/job/icbd-holdings-administrative-assistant-full-time-3","title":"Administrative Assistant - Full-Time","company":{"id":709584,"name":"ICBD Holdings","domain":"icbd.com","url":"https://alion.io/company/icbd","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":91,"open_postings":96,"ghost_share":0,"stale_share":0.365,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Charlestown, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":72000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1575},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-16T20:58:06Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-04T16:13:11Z","board_verified":false,"closed_at":"2026-10-04T16:13:11Z","days_open":17,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":17},"description":"Administrative Assistant - ABA Centers of America\nCharlestown, MA\n*Required availability: Tuesday - Saturday, 9:00 AM - 5:00 PM\nWho We Are\nWe are the nation’s fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we’ve scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making.\nRecognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization-a rarity in today’s healthcare landscape. We’ve achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes.\nOur corporate team plays a mission-critical role in this success-developing scalable systems, managing risk, and driving the analytics that power our growth. If you’re a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care-while building on a legacy of operational excellence.\nOur Origin Story\nABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference.\nRecognition & Awards\nOur commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including:\nInc. 5000 -5th Fastest-Growing Private Company in America \nFinancial Times - #1 on \"The Americas' Fastest Growing Companies\"\nEY Entrepreneur Of The Year® U.S. Overall \nSouth Florida Business Journal’s Top 100 Companies \nFlorida Trend Magazine's 500 Most Influential Business Leaders \nInc. Best in Business, Health Services\nGrowth Opportunity-Entry-Level Healthcare Administration\nIf you’re looking for a way to begin a career in healthcare with endless growth potential in a fast-moving organization that helps kids, we’re the company you’re looking for! Our Administrative Assistant is responsible for client reception, entering schedules, general office support, and clerical functions.\nSupport Our Families & Keep Care Moving\nServe as a primary point of contact for caregivers regarding scheduling updates, cancellations, coverage changes, and requests for additional hours\nCommunicate professionally and confidently with caregivers by phone, email, and text to ensure timely resolution of scheduling needs and concerns\nProactively notify families and staff of schedule changes, staffing adjustments, and coverage updates to maintain continuity of care\nBuild positive relationships with caregivers through responsive, clear, and compassionate communication while maintaining professional boundaries\nKeep Our Teams Connected\nMaintain and update daily client schedules in ABA Connect\nEnsure all team members are informed of schedule modifications and have the information needed to provide consistent client services\nMonitor team communication and identify issues requiring leadership support\nPartner closely with the Director of Operations (DOO) to execute scheduling plans\nHelp coordinate cancellations, additional hours, and schedule changes\nSupport Center Operations\nFollow up with families regarding P2P checks and payments\nHelp coordinate check collection and reissued payments when needed\nSupport day-to-day administrative needs of the center\nRequirements\nHigh school diploma/GED required\nAdministrative, healthcare, education, customer service, or ABA experience preferred\nOrganized, dependable, and detail-oriented\nWarm, professional, and confident communicator\nComfortable speaking with families and employees\nAble to manage multiple priorities in a fast-paced environment\nStrong computer skills and willingness to learn new systems\nBenefits\nOther Benefits\n21 paid days off (15 PTO days increasing with tenure, plus 6 paid holidays) \nFlexible Spending Account (FSA) and Health Savings Account (HSA) options \nMedical, dental, vision, long-term disability, life insurance, AD&D insurance, and GAP Plan (TransAmerica) \nGenerous 401(k) with up to 6% employer match \n100% employer-paid maternity/paternity leave for up to 5 weeks \nEAP (unlimited counseling 24/7), BeyondMed (discounts on wellness and elective healthcare services), PerkSpot (discounts on top brands), Pet Insurance (Nationwide), and On the GoGa wellbeing hub \nMileage reimbursement \nPerformance bonus potential \nReferral bonuses for BCBAs and RBTs \nClosing Statement\nABA Centers of America is an Equal Opportunity Employer and is committed to building an inclusive workplace free from discrimination. We make employment decisions based on qualifications, merit, and business needs, and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.\nABA Centers participates in the U.S. Department of Homeland Security E-Verify program.\nWe are committed to providing reasonable accommodations for qualified individuals with disabilities throughout the hiring process and employment. 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