{"id":3497068,"url":"https://alion.io/job/iccu-indirect-loan-processing-supervisor","title":"Indirect Loan Processing Supervisor","company":{"id":1832748,"name":"ICCU","domain":"iccu.com","url":"https://alion.io/company/iccu","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chubbuck, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":110000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4343},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T23:01:08Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-04T10:01:31Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Oversee the indirect loan processing for the department. Collaborate with Indirect Lending Processing Manager (ILPM) and Vice President of Indirect Lending to execute the team’s vision. Assist the ILPM in process procedure changes and special tasks. Hire, onboard, train and monitor performance of the Indirect Loan Processing (ILP) Teams. Conduct audits and routine periodic Quality Control reviews to ensure consistent adherence to policies and procedures. Working with the ILPM, monitor current and future volume to always maintain adequate staffing levels. Support the Indirect Lending Management team to achieve department goals. Ensure member/dealer satisfaction through courteous, accurate, and efficient service.\nDuties and Responsibilities:\nDevelop a team of processors that will provide Eagle service to our dealer partners. \nBuild a team that is invested in their personal progress, develops themselves in their talents and abilities, and make themselves promotable within ICCU. \nWork with other management teams within the Indirect Lending vertical as well as the Consumer Lending vertical to ensure consistency and a high level of communication and team work.\nPerform one-on-one and SDP writing processes for ILP, as well as their personal and professional development.\nOversee day-to-day operations of Indirect Lending Processing, HDLs, and coordination of processor schedules.\nWork with Dealer Market Sales Managers and through escalated issues as they come up including branch escalations.\nAssist ILP in dealer escalations. \nEnsure that the credit union standard of acceptable funding time is consistently met. \nMaintain a culture within the department fostering positive dealer relationships.\nOversee training of ILP and monitor the progress of the ILP as they develop as a team member.\nRoutinely update department and IL Management Team on progress with efficiency gains, workload and performance towards organizational goals and structures.\nOversee the daily workflow managing various functions to achieve optimal throughput for the ILP process.\nSuggest work tickets to the ILPM that will drive efficiency gains and/or will help stabilize the system(s). \nHelp maintain high levels of communication among dealers and internal departments, including establishing relationships with other departments that interact with IL.\nPerform audits of loan files as on-going evaluation of Indirect Processors to ensure IL procedures are followed.\nWork with compliance/risk teams to ensure that audits are reviewed, corrected, and education will follow with the team to ensure adherence to polices and procedures.\nRoutinely review and assist in writing loan processing procedures as needed.\nQualifications:\nBachelor's degree preferred or be actively pursuing a degree, minimum one year processing experience and loan underwriting is a plus. Ability to train and work cohesively with lending personnel. Ability to maintain the confidentiality of Credit Union and member records at all times.\nPerformance Standard:\nA demonstrated cooperative and positive attitude toward members and other Credit Union staff. Professional in appearance, attendance, quality, and quantity of work performed. Must be detail oriented and maintain accuracy. Must stay informed on new loan guidelines and programs. Must be professional and courteous in manner. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU.\nPhysical Requirements:\nPerform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.).\nSit for extended periods of time.\nLift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc.\nRepetitive motion using wrists, hands, and fingers.\nReach keyboards.\nAbility to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).\nThis role offers benefits, including:\nCompetitive Pay\nMedical, Dental, & Vision Insurance\nGenerous Paid Time Off\nPaid Holidays\nMatching 401K AND Pension\nTuition Reimbursement\nEmployee Assistance Program\nEmployee Wellness Program\nPaid Group Life and Disability Insurance\nAwesome Culture\nAnd More\nThe above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.\nMust be eligible for membership at ICCU to obtain employment.\nICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.","description_format":"text","description_chars":4742,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Professional development","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Credit Unions & Cooperative Banks"],"lifecycle":[{"event":"open","at":"2026-10-30T01:51:52Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":47,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/iccu-indirect-loan-processing-supervisor","json_url":"https://alion.io/job/iccu-indirect-loan-processing-supervisor.json","meta":{"generated_at":"2026-11-04T14:07:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21373,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1832748},"rest":"https://alion.io/mcp/rest/get_company?id=1832748"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ficcu-indirect-loan-processing-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ficcu-indirect-loan-processing-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ficcu-indirect-loan-processing-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/iccu-indirect-loan-processing-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ficcu-indirect-loan-processing-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3497068}},{"tool":"search_jobs","arguments":{"company":"iccu.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3497068},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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