{"id":3295374,"url":"https://alion.io/job/iccu-payment-services-supervisor","title":"Payment Services Supervisor","company":{"id":1832748,"name":"ICCU","domain":"iccu.com","url":"https://alion.io/company/iccu","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":47,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chubbuck, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":110000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4343},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T18:07:34Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-01T02:09:57Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Coaches team to reach department and Credit Union goals. Effectively manages and completes special projects. Ensures member satisfaction through courteous, accurate, and efficient service. Responsible for overseeing the servicing of ICCU’s payment services.\nDuties and Responsibilities\nManage daily Payment Services functions: processing payments, transaction posting, and balancing while ensuring regulatory compliance.\nResponsible for overseeing the servicing of payment services including ACH processing, check processing, wire transfers, external payment and account funding services, etc.\nMaintain a strong working knowledge of payment systems, network rules, NACHA Operating Rules, Regulation E, UCC requirements, and other applicable payment regulations..\nAnalyze business needs and develop efficient processes and procedures to support continued growth.\nCoach and measure team effectiveness along with projecting resource management to reach goals and objectives of the department and Credit Union\nEffectively hire, train and coach team members and complete annual performance appraisals and team member Strength Development Plan’s.\nLead or participate in projects involving system enhancements, automation, servicing initiatives, regulatory changes, and process improvements. Ensure member satisfaction through courteous, accurate, and efficient service.\nWork to continuously improve team's service level to members and team members.\nAssist with vendor management related to payment servicing functions.\nAdditional duties and responsibilities as assigned.\nEducation and Experience\nBachelor’s degree and 1-3 years managerial or financial experience preferred. Ability to work with other managers in Operations to reach department goals. Excellent communication and interpersonal skills. Capable of maintaining the confidentiality of Credit Union and member records at all times.\nPerformance Standard\nManage the Payment Services team while maintaining a positive environment. A demonstrated cooperative and positive attitude toward members and other Credit Union staff. Dedicated to serving our internal members and holding team accountable for the Credit Union's service standard. Professional in appearance, attendance, quality, and quantity of work performed. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU.\nPhysical Requirements\nAbility to perform tasks requiring manual dexterity, such as processing paperwork, typing, filing, and handling cash.\nProlonged periods of sitting or standing, as required by job duties.\nOccasionally lift and move items weighing up to 20-40 pounds (e.g., copy paper, cash drawers, marketing materials).\nFrequent repetitive motions involving wrists, hands, and fingers (e.g., typing, data entry).\nAbility to reach and operate keyboards and other standard office equipment.\nOperate basic office machines and technology, including computers, calculators, telephones, and multifunction printers.\nNote: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.\nThis role offers benefits, including:\n- Competitive Pay\n- Medical, Dental, & Vision Insurance\n- Generous Paid Time Off\n- Paid Holidays\n- Matching 401K AND Pension\n- Tuition Reimbursement\n- Employee Assistance Program\n- Employee Wellness Program\n- Paid Group Life and Disability Insurance\n- Awesome Culture\n- And More\nThe above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.\nMust be eligible for membership at ICCU to obtain employment.\nICCU is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law.","description_format":"text","description_chars":4074,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Credit Unions & Cooperative Banks"],"lifecycle":[{"event":"open","at":"2026-10-26T21:40:18Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":47,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/iccu-payment-services-supervisor","json_url":"https://alion.io/job/iccu-payment-services-supervisor.json","meta":{"generated_at":"2026-11-01T05:08:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7991,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1832748},"rest":"https://alion.io/mcp/rest/get_company?id=1832748"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ficcu-payment-services-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ficcu-payment-services-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ficcu-payment-services-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/iccu-payment-services-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ficcu-payment-services-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3295374}},{"tool":"search_jobs","arguments":{"company":"iccu.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3295374},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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