{"id":1754200,"url":"https://alion.io/job/iccu-title-processing-supervisor","title":"Title Processing Supervisor","company":{"id":1832748,"name":"ICCU","domain":"iccu.com","url":"https://alion.io/company/iccu","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-06T05:45:30Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chubbuck, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":70000,"max_usd":170000,"period":"year","method":"role_country_seniority_unknown","sample_n":10228},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-02T14:54:25Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-06T22:14:24Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Lead the Title Processing team to achieve department and Credit Union goals. Oversee accurate, timely, and compliant title processing and reporting, develop team members, resolve escalated issues, and lead projects and process improvements that support an efficient title operation and a positive member and team member experience.\nDuties and Responsibilities\nSupervise and oversee daily title processing operations, including title documentation, filing, reporting, follow-up, exception handling, and completion of related daily tasks. \nMaintain a thorough understanding of title servicing regulations, state requirements, and industry best practices to ensure compliance and operational effectiveness.\nHire, train, develop, and coach team members while fostering accountability, collaboration, continuous improvement, and exceptional member and team member service. \nConduct performance evaluations, Strength Development Plans, coaching sessions, and ongoing career development discussions. \nMonitor team performance, service levels, quality standards, workloads, and operational controls to support accurate and timely title processing. \nEnsure a positive member experience through accurate, timely, and professional service and effective resolution of escalated member and title processing issues. \nAnalyze title processing needs, trends, and recurring issues to identify opportunities for improved efficiency, stronger controls, risk mitigation, and scalable growth. \nLead or participate in projects involving system enhancements, automation, regulatory changes, and title process improvements. \nCollaborate with IT to develop business requirements and test system or process changes related to title processing. \nDevelop and present title process training in partnership with the appropriate training teams and maintain effective new team member training. \nWrite and maintain policies, procedures, job aids, and documentation for title-related systems and processes. \nSupport audit, examination, and compliance activities by maintaining appropriate controls, documentation, and corrective action plans as needed. \nAssist with vendor management for systems and services related to title processing, including monitoring service expectations and addressing concerns. \nCollaborate with leadership to develop department goals, staffing strategies, and operational plans that support organizational objectives. \nBuild and maintain positive working relationships and a strong team culture across the Title Processing team and partner departments. \nAdditional duties and responsibilities as assigned. \nEducation and Experience\nBachelor’s degree and 1-3 years managerial or financial institution experience preferred. Excellent leadership, communication, organizational, and problem-solving skills. Ability to prioritize work, meet deadlines, manage changing priorities, and work with other Operations leaders to achieve department goals. Capable of always maintaining the confidentiality of Credit Union and member records.\nPhysical Requirements\nAbility to perform tasks requiring manual dexterity, such as processing paperwork, typing, filing, and handling cash.\nProlonged periods of sitting or standing, as required by job duties.\nOccasionally lift and move items weighing up to 20-40 pounds (e.g., copy paper, cash drawers, marketing materials).\nFrequent repetitive motions involving wrists, hands, and fingers (e.g., typing, data entry).\nAbility to reach and operate keyboards and other standard office equipment.\nOperate basic office machines and technology, including computers, calculators, telephones, and multifunction printers.\nNote: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.\nThis role offers benefits, including:\n- Competitive Pay\n- Medical, Dental, & Vision Insurance\n- Generous Paid Time Off\n- Paid Holidays\n- Matching 401K AND Pension\n- Tuition Reimbursement\n- Employee Assistance Program\n- Employee Wellness Program\n- Paid Group Life and Disability Insurance\n- Awesome Culture\n- And More\nThe above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.\nMust be eligible for membership at ICCU to obtain employment.\nICCU is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law.","description_format":"text","description_chars":4731,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Wealth Management & Financial Advisors","Business & SME Lending"],"lifecycle":[{"event":"open","at":"2026-10-03T10:04:05Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":22,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-06T05:45:30Z"},"pay":null,"html_url":"https://alion.io/job/iccu-title-processing-supervisor","json_url":"https://alion.io/job/iccu-title-processing-supervisor.json","meta":{"generated_at":"2026-10-06T23:06:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4186,"day_limit":5000,"remaining_today":814,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1832748},"rest":"https://alion.io/mcp/rest/get_company?id=1832748"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ficcu-title-processing-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ficcu-title-processing-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ficcu-title-processing-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/iccu-title-processing-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ficcu-title-processing-supervisor"}]}