{"id":1344255,"url":"https://alion.io/job/icee-service-technician","title":"Service Technician","company":{"id":1765104,"name":"ICEE","domain":"icee.com","url":"https://alion.io/company/icee-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Springfield, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":22,"currency":"USD","period":"hour","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-09-25T20:04:48Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-10T01:34:09Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"The ICEE Company is the leader in frozen beverage industry, offering the most comprehensive frozen package and service network in the beverage and food service industry. As the largest subsidiary of J&J Snack Foods who provides branded snack foods to foodservice and retail supermarket outlets across the U.S. Its products include such icons as SUPERPRETZEL and Dippin’ Dots along with other key brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. J&J also has a strong presence in bakery providing cakes, cookies, and pies to some of the largest grocery and convenience retailers in industry. Our company continues to deliver record sales led by a talented team and a commitment to “Fun Served Here”.\n**Drive our Vehicle**\nDOT Medical Card eligibility required\nSunday - Thursday\nPOSITION SUMMARY: \nUnder the supervision of the operations leadership,Service Technicians will be held to a high standard of service.ICEE has a commitment to success: toour customers, partners, and team members. Service Technicians are required to service all ICEE and restaurant equipment includingFrozen Carbonated and Non-Carbonated dispensers, fountain beverage equipment, ice makers, juice dispensers, etc. ServiceTechnicians will work with minimal supervision and are required to attend weekly meetings held in their Service Center. Team members in this role are provided with a vehicle, uniforms, tools, cell phone, tablet,and gas card. \nESSENTIAL FUNCTIONS: \nTrained and certified in preventive maintenance and installations. \nTraining and service competency meeting Grade Level 1 standards \nReceives dispatched service calls as assigned and ensures a prompt response based on estimated time of arrival (ETA). \nPerforms preventative maintenance, troubleshoots or diagnoses service problems, and completes repairs as needed. Checks quality of all products i.e.: checking syrup levels, changing out flavors, cleaning around machines, etc. \nMaintains inventory and maintenance on equipment such as: parts, tools, and the company vehicle. \nReviews service orders and service performed with the respective supervisor. Keeps his/her supervisor informed of customer concerns, needs, and up-selling opportunities. \nDocuments all work performed and closes out all activities upon completion. \nClearly communicates with both customers and co-workers. \nPerforms assigned general warehouse duties including but not limited to cleaning, organizing, rotating product, shipping and receiving of equipment, parts, and product. \nPerforms other duties as assigned by Supervisor. \nCOMPETENCIES: \nTo perform this job successfully, the Service Technician must be self-motivated and have the ability to stay on task with minimal to no supervision. The requirements listed below are representative of the knowledge, skill and/or ability required. \nMust be able to successfully maintain customer relations, interpersonal relationships, team relations, and service. \nStrong mechanical aptitude. \nExcellent organization and time management skills. \nMust be a self-starter and be able to accomplish tasks in a timely manner. \nGreat oral and written communication skills. Must be comfortable performing basic mathematical functions as well. \nEDUCATION AND EXPERIENCE: \nHigh School Diploma or equivalent. \nStrong mechanical background. \nGraduate of Technical or Vocational school, preferred. \nMust possess and maintain a valid REAL ID Driver’s License. \nWilling and able to drive more than 40% of the time. \nMust have and wear steel-toed shoes. \nPay from: $22/hour - Pay is commensurate with experience, education, skills, training, and certifications.\nICEE Academy - The ICEE Academy Training program provides essential technical training in equipment, service, and repair, typically held at the ICEE Academy in La Vergne, TN, or other designated locations. Training generally lasts two weeks, with possible weekend sessions. Attendance and eligibility are determined based on role, performance metrics, and certifications. Successful completion is required for continued employment, and failure to meet training standards may result in reassignment or termination. Regular hourly wages and applicable overtime are paid during training. You are responsible to have a valid Real-ID for travel purposes. Details of this requirement will be discussed during the hiring process.\nICEE offers its Employees:\nCompany Vehicle and Gas Card\nCell phone and tablet\nTechnical School Tuition Reimbursement Plan\nPaid holidays, sick time, paid vacation\nCompetitive salary based on experience and qualifications\nBirthday Holiday!\nMedical, Dental, Vision Insurance\nEmployee Stock Purchase Program\nLife Insurance\n401(k) Plan\nUS Hourly Pay Range\n$22—$22 USD\nDisclaimer: This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.\nEEO Statement: J&J Snack Foods Corp.is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on actual or perceived Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status, sex offenses, prior record of arrest or conviction, genetic information or predisposing genetic characteristic, status as a victim or witness of domestic violence, sex offenses or stalking and unemployment status.","description_format":"text","description_chars":5779,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Food & Beverages","Sports Nutrition","Grains, Cereals & Pasta"],"lifecycle":[{"event":"open","at":"2026-09-27T16:08:49Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":87500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.819,"p_room":0.9,"age_days":13,"expected_fill_days":33,"reasons":["conf:2","wave","win:mid"],"computed_at":"2026-10-09T06:01:00Z"},"pay":{"stated_usd_annual":44000,"is_top_pay":false},"html_url":"https://alion.io/job/icee-service-technician","json_url":"https://alion.io/job/icee-service-technician.json","meta":{"generated_at":"2026-10-10T02:37:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4852,"day_limit":5000,"remaining_today":148,"minute_limit":60,"resets_at":"2026-10-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1765104},"rest":"https://alion.io/mcp/rest/get_company?id=1765104"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ficee-service-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ficee-service-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ficee-service-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/icee-service-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ficee-service-technician"}]}