{"id":3615315,"url":"https://alion.io/job/icf-associate-operations-specialist-2","title":"Associate Operations Specialist","company":{"id":2632,"name":"ICF","domain":"icf.com","url":"https://alion.io/company/icf","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":97,"open_postings":16,"ghost_share":0,"stale_share":0,"repost_share":0.188,"time_to_fill_p50_days":24,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Phoenix, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":55400,"max":94180,"currency":"USD","period":"year","gross":null,"usd_annual":94180},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Power Automate","optional":false},{"name":"Power BI","optional":false},{"name":"SharePoint","optional":false},{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-11-02T16:15:02Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-05T07:35:48Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Associate Operations Specialist \nLocation: Remote (Candidates in Arizona strongly preferred)\nReady to make a difference?\nTo support our growth, we are seeking candidates with an interest in utility energy efficiency programs and knowledge of energy-efficient technologies associated with commercial building systems. As an Associate Operations Specialist, you will be responsible for identifying opportunities for process improvements, sharing best practices, collaborating with cross-functional teams, and conducting thorough analyses of program operations. This position provides administrative and invoicing support. The role supports monthly invoicing activities, including report reconciliation, documentation tracking, and data entry into invoicing systems.\nCandidates must be located in the Pacific Time Zone to be considered)\nWhy you will love working here:\nQuality of life: Flexible workplace arrangements, work-life balance \nInvestment of the community: Donation matching, volunteer opportunities \nInvestment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan \n And many, many more (Ask your recruiter for more details!) \nWhat you will be doing:\nWork as part of the energy efficiency team ensuring that the evaluation, implementation, and verification of utility-sponsored energy efficiency projects are successfully executed.\nCollaborate with IT, Reporting, Marketing, and Customer Care teams.\nConduct analyses to identify trends, issues, and opportunities for improvement. \nAssist with processing incoming project applications. \nReview project application forms and submittals to ensure compliance with program policies and procedures.\nCoordination with program staff, billing specialists, and project leads to support monthly invoicing timelines\nSupport basic quality control checks to ensure invoices are complete, accurate, and submitted on time \nAssist with documentation updates and process improvements related to invoicing and program administration \nSkills you will use:\nEnergy Program Operations: Understanding of utility-sponsored energy efficiency programs and commercial building technologies. \nProcess & Compliance Review: Skilled in reviewing project applications and ensuring adherence to program policies and procedures.\nCross-Functional Collaboration: Experience working with IT, Reporting, Marketing, and Customer Care teams to support program delivery.\nAnalytical Thinking: Ability to identify trends and opportunities for improvement through data analysis. Ability to follow established processes and meet recurring monthly deadlines \nCustomer & Contractor Support: Capable of handling inquiries and coordinating follow-ups for inspections and surveys.\nTechnical Proficiency: Strong skills in Microsoft Excel and Office Suite; familiarity with Power BI, SharePoint Lists, and Power Automate.\n What we need you to have (minimum qualifications)\nBachelor’s degree (or applicants can substitute one year of related experience for one year of education)\n1+ year(s) professional experience in administration, operational support, data analysis, energy and/or related experience\n What we would like you to have (preferred qualifications)\nStrong time management, communication, and organization skills.\nMust be experienced in Microsoft Office Suite (Excel, Outlook, PowerPoint), with demonstrated experience in Excel. \nOutstanding analytical, writing, and communication skills. \nWillingness to learn invoicing systems, charge codes, and compliance requirements\nKnowledge of the utility market (specifically energy efficiency, demand response, and distributed energy resource programs and markets).\nExperience with Power BI (or similar data visualization tool).\nExperience with advanced Microsoft data software such as SharePoint Lists and Power Automate. \nWorking at ICF\nICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.\nWe will consider for employment qualified applicants with arrest and conviction records.\nWork Authorization and Sponsorship\nAll candidates must be authorized to work in the United States. This position is not eligible for new H-1B visa sponsorship by ICF. Candidates who currently hold valid work authorization may be considered for a change of employer petition, subject to company policy and applicable immigration requirements.\nReasonable Accommodations\nReasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email  and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.\nRead more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.\nBot and Third-Party Applications\nPlease note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact  for assistance.\nCandidate AI Usage Policy\nAt ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.\nHowever, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.\nPay Range \nThere are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.\nThe pay range for this position based on full-time employment is:\n$55,400.00 - $94,180.00Arizona Remote Office (AZ99)","description_format":"text","description_chars":7167,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Flexible schedule","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Government","Energy Efficiency","Digital Government"],"lifecycle":[{"event":"open","at":"2026-11-02T16:15:02Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":24,"reasons":["conf:4","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":94180,"is_top_pay":true},"html_url":"https://alion.io/job/icf-associate-operations-specialist-2","json_url":"https://alion.io/job/icf-associate-operations-specialist-2.json","meta":{"generated_at":"2026-11-05T17:40:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22989,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2632},"rest":"https://alion.io/mcp/rest/get_company?id=2632"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ficf-associate-operations-specialist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ficf-associate-operations-specialist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ficf-associate-operations-specialist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/icf-associate-operations-specialist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ficf-associate-operations-specialist-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3615315}},{"tool":"search_jobs","arguments":{"company":"icf.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3615315},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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