{"id":2040324,"url":"https://alion.io/job/icf-energy-efficiency-outreach-coordinator","title":"Energy Efficiency Outreach Coordinator","company":{"id":2632,"name":"ICF","domain":"icf.com","url":"https://alion.io/company/icf","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":17,"ghost_share":0,"stale_share":0,"repost_share":0.059,"time_to_fill_p50_days":19,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Albuquerque, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":65000,"currency":"USD","period":"year","gross":null,"usd_annual":65000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-07T17:40:06Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-13T03:13:43Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Account Specialist - Energy Efficiency Outreach Coordinator\nLocation: Albuquerque, NM (Remote + Field-Based. Local Travel will be required)\nAre you ready to make a difference?\nThe Energy Efficiency Outreach Coordinator plays a critical role in increasing awareness, participation, and customer engagement for the PNM Home Energy Checkup Program. This role serves as the connection between the program, community organizations, contractors, and residential customers throughout New Mexico.\nThe Outreach Coordinator will lead community engagement efforts, build and maintain relationships with local partners, support program marketing initiatives, coordinate outreach campaigns, and represent the program at public events. While the role may conduct occasional home energy assessments and educational site visits, the primary focus is driving program awareness, lead generation, and customer participation through strategic outreach and partnership development.\nThis position requires a highly organized, self-motivated professional who is comfortable working independently in the field, managing multiple initiatives simultaneously, collaborating with cross-functional teams, and building trusted relationships across diverse communities.\nKey Responsibilities\nDevelop and maintain relationships with community-based organizations, local governments, nonprofits, trade allies, and other strategic partners. \nServe as a program ambassador, promoting the PNM Home Energy Checkup Program through outreach events, presentations, workshops, and community meetings. \nAttend and coordinate 1-5 in-person outreach events, resource fairs, community gatherings, and partner engagements per week. \nIdentify new outreach opportunities and partnership strategies to increase program participation. \nCoordinate with internal marketing teams to support outreach campaigns, promotional materials, digital communications, and customer engagement activities. \nTrack outreach activities, leads, event outcomes, and partner engagement metrics. \nManage contractor relationships that support program delivery, ensuring effective communication, performance tracking, and issue resolution. \nProvide program education and guidance to customers, partners, and stakeholders. \nConduct occasional home energy assessments, energy education visits, or program eligibility reviews as needed. \nSupport customer follow-up efforts to encourage participation and completion of recommended energy-saving actions. \nFacilitate communication across outreach, marketing, operations, and contractor teams to ensure alignment on program goals and initiatives. \nMaintain accurate records, reports, and documentation using program databases and CRM systems. \nGather customer and community feedback to help improve program design, outreach strategies, and participant experience. \nWhat You Will Be Doing:\nParticipant enrollment and onboarding \nProject planning, scheduling, and execution \nContractor oversight and quality assurance \nStakeholder communication and coordination \nProject closeout and documentation \nProgram documentation and process mapping \nMust have a reliable vehicle for local travel. Requirements are between 25% to 40% of the time. (reimbursement for mileage provided) \nWhat we need you to have (minimum qualifications):\nBachelor’s degree in a related discipline (e.g., Energy, Sustainability, Business, Community Development, Environmental Science) (One year of professional experience may be substituted for one year of education) \n1+ years of experience in community outreach, account management, customer success, energy efficiency, utilities, or a related field \nStrong organizational skills with exceptional attention to detail \nProficiency with Microsoft Office Suite, CRM systems, databases, and digital collaboration tools \nAbility to work independently and effectively in a field-based environment \nValid driver’s license and successful completion of a Motor Vehicle Records (MVR) check \nWhat we would like you to have (preferred):\nBilingual English/Spanish proficiency. \nExperience working with New Mexico communities, local governments, tribal communities, nonprofits, or community-based organizations. \nExperience supporting utility, energy efficiency, electrification, sustainability, or public-benefit programs. \nKnowledge of residential energy efficiency technologies and energy-saving practices. \nExperience coordinating contractors, vendors, or implementation partners. \nFamiliarity with CRM platforms, marketing automation systems, or data tracking tools. \nBPI Certificate of Knowledge, BPI Building Analyst, LEED Green Associate, CEM, or similar industry certification. \nExpected Outcomes In Role\nGrowth in customer leads, enrollments, and completed Home Energy Checkups. \nStrong partnerships with community organizations, local agencies, and key stakeholders. \nEffective coordination and accountability among program contractors and implementation partners. \nSuccessful execution of community engagement events and outreach campaigns. \nConsistent and accurate tracking of outreach activities, leads, and performance metrics. \nImproved collaboration between outreach, marketing, operations, and implementation teams. \nMeaningful community insights that help inform program improvements and future outreach strategies. \nCompensation: Although the posted range below is broader, this position is anticipated to offer a base salary in the $60,000-$65,000 range.\nBot and Third-Party Applications\nPlease note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact  for assistance.\nWorking at ICF\nICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.\nWe will consider for employment qualified applicants with arrest and conviction records.\nReasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email  and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.\nRead more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) CoverageAct.\nCandidate AI Usage Policy\nAt ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.\nHowever, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at . Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.\nPay Range - There are multiple factors that are considered in determining final payfor a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.\nThe pay range for this position based on full-time employment is:\n$50,364.00 - $85,618.00New Mexico Remote Office (NM99)","description_format":"text","description_chars":8383,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Efficiency","Smart City","Digital Government","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-10-07T17:40:06Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.862,"p_room":1,"age_days":5,"expected_fill_days":19,"reasons":["conf:2","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":65000,"is_top_pay":true},"html_url":"https://alion.io/job/icf-energy-efficiency-outreach-coordinator","json_url":"https://alion.io/job/icf-energy-efficiency-outreach-coordinator.json","meta":{"generated_at":"2026-10-13T15:03:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23048,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2632},"rest":"https://alion.io/mcp/rest/get_company?id=2632"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ficf-energy-efficiency-outreach-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ficf-energy-efficiency-outreach-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ficf-energy-efficiency-outreach-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/icf-energy-efficiency-outreach-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ficf-energy-efficiency-outreach-coordinator"}]}