Lead Business Analyst (Remote - US)

Geographic Preference: East Coast preferred; Must be able to support EST hours

Role Overview

As a Lead Business Analyst, you will play a key role in supporting delivery execution across a large, complex modernization program by ensuring business needs are translated into clear, actionable, and testable requirements.

This is a hands-on leadership role. In addition to performing senior-level business analysis, the Lead BA is expected to lead and coordinate the work of other Business Analysts across multiple teams and workstreams, establish consistency in BA practices and deliverables, and help ensure requirements are complete and ready for development and testing.

The role is primarily delivery-facing and embedded with technical teams, while also supporting structured client interaction at key points such as intake, requirements review, demonstrations, and acceptance.

You will work closely with program leadership, technical leads, architects, developers, testers and other Business Analysts. Success in this role requires someone who can operate effectively at both the program level and within the details of delivery, balancing leadership and coordination with hands-on analysis and documentation.

Key Responsibilities

• Lead and coordinate Business Analysts across multiple program workstreams, providing direction, mentoring, and oversight of BA activities and deliverables.
• Establish and reinforce consistent requirements practices, documentation standards, and quality expectations across the BA team.
• Review requirements, user stories, acceptance criteria, process documentation, and other BA work products for completeness, consistency, clarity, and readiness for downstream development and testing.
• Help coordinate BA workload and activities across workstreams, identifying cross-team dependencies, requirements gaps, and areas requiring additional analysis.
• Work closely with technical and non-technical stakeholders to understand complex business processes and system requirements in a digital modernization environment.
• Lead requirements elicitation and analysis, translating business needs into clear user stories, acceptance criteria, functional requirements, and supporting artifacts.
• Analyze and document system behavior, including APIs, data flows, integrations, edge cases, business rules, and dependencies, to ensure requirements are complete and testable.
• Actively manage and maintain backlogs in Jira, ensuring appropriate refinement, prioritization, traceability, and readiness for development.
• Develop and maintain high-quality functional, delivery, and governance documentation in Confluence, including requirements, process flows, decision records, and other client-facing deliverables.
• Support and participate in established governance, intake, review, and acceptance processes.
• Provide BA leadership for the definition and refinement of new features and functionality, partnering with program leadership, technical leads, and other stakeholders to translate business needs into implementable solutions.
• Collaborate with architects and developers on solution designs, integrations, system interfaces, and technical dependencies.
• Produce and interpret complex documentation, including process flows, data mappings, interface definitions, reporting requirements, and functional specifications.
• Collaborate with developers, and stakeholders on wireframes, user flows, and prototypes to ensure alignment with business requirements and functional intent.
• Facilitate requirements sessions, working sessions, workshops, and cross-team collaboration with business, technical, and program stakeholders.
• Support system demonstrations, incremental reviews, acceptance checkpoints, and the preparation of associated documentation and deliverables.
• Contribute to a mature Agile delivery environment by applying best practices and supporting continuous improvement across teams.

What You Must Have:

• 8+ years of Business Analyst experience supporting application development, digital transformation, and/or system modernization initiatives.
• Demonstrated experience serving as a Lead Business Analyst on a large, complex application development or modernization program involving multiple teams or workstreams.
• Demonstrated experience leading, mentoring, and coordinating the work of other Business Analysts, including reviewing BA deliverables and driving consistency in requirements practices and work products.
• Extensive hands-on experience facilitating requirements elicitation sessions and working with diverse business and technical stakeholder groups.
• 5+ years of experience documenting requirements and specifications for web-based or enterprise systems.
• 5+ years of recent experience working in a mature Agile delivery environment, such as Scrum or Kanban.
• Demonstrated ability to translate complex business processes and needs into user stories, acceptance criteria, process flows, functional requirements, and other implementation-ready artifacts.
• Hands-on experience with Jira for backlog, requirements, and delivery management.
• Hands-on experience with Confluence or a comparable collaboration platform for requirements and delivery documentation.
• Working knowledge of modern software development lifecycles, including requirements traceability, integration testing, and release validation in Agile delivery environments.
• Strong professional and technical writing skills, with demonstrated ability to produce clear, concise, client-ready requirements, functional documentation, process documentation, decision records, and other formal deliverables.
• Strong verbal communication and facilitation skills, including the ability to communicate complex business and technical concepts to both technical and non-technical audiences.
• Strong analytical, organizational, and problem-solving skills.
• Ability to work effectively across multiple teams and workstreams and balance program-level coordination with detailed analysis.
• Must be a U.S. Citizen or Permanent Lawful Resident (Green Card Holder).
• Must reside in and perform work within the United States.
• Ability to obtain and maintain Public Trust clearance.

What we would like you to have:

• Hands-on experience with Figma is highly desirable, particularly experience reviewing, annotating, validating, or iterating on wireframes, user flows, and prototypes in collaboration with development, and business stakeholders.
• Experience supporting large-scale legacy system modernization, including APIs, system interfaces, and data integrations.
• Experience supporting governance, intake, and acceptance processes on large or complex delivery programs.
• Experience creating polished documentation and formal deliverables intended for client review and acceptance.
• Experience translating business requirements and user needs into effective application experiences.
• Experience using Mural or similar collaborative tools to facilitate requirements sessions, workshops, and cross-functional working sessions.
• Experience scoping and decomposing complex work into actionable units appropriate for Agile execution.
• Experience identifying and managing requirements dependencies across multiple development teams or workstreams.
• Ability to operate independently, exercise sound judgment, and provide leadership in a fast-paced delivery environment.
• Bachelor’s degree preferred, or equivalent years of professional experience.
• Agile or Scrum certification preferred.

Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact [email protected] for assistance.

Working at ICF

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Work Authorization and Sponsorship All candidates must be authorized to work in the United States. This position is not eligible for new H-1B visa sponsorship by ICF. Candidates who currently hold valid work authorization may be considered for a change of employer petition, subject to company policy and applicable immigration requirements.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at [email protected]. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final payfor a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: