{"id":491193,"url":"https://alion.io/job/icf-residential-energy-efficiency-account-manager","title":"Residential Energy Efficiency Account Manager","company":{"id":2632,"name":"ICF","domain":"icf.com","url":"https://alion.io/company/icf","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":10,"ghost_share":0,"stale_share":0,"repost_share":0.1,"time_to_fill_p50_days":21,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Columbia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":75000,"currency":"USD","period":"year","gross":null,"usd_annual":75000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-08-25T00:00:00Z","employer_posted_date":"2026-08-25","last_verified_at":"2026-10-22T07:33:09Z","board_verified":true,"closed_at":null,"days_open":58,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":58},"description":"Residential Energy Efficiency Account Manager\nRemote/Home Office/Field Based | South Carolina \nJob Description: \nTo support the launch and delivery of South Carolina’s Home Efficiency Rebates (HOMES) and Home Electrification and Appliance Rebates (HEAR) programs, we are seeking an Account Manager to train, onboard, and manage participating contractors across the state.\nThis role will focus on helping contractors understand program requirements, rebate processes, documentation standards, eligible measures, customer eligibility, quality expectations, and QA/QC requirements.\nThe Account Manager will serve as a primary point of contact for contractors, provide field-based support, monitor contractor performance, oversee QA/QC activities, and help ensure program participation aligns with state program guidelines, customer service expectations, and quality standards. This position is ideally based in Columbia, SC, as regular engagement across South Carolina is expected.\nWhy you will love working here:\nQuality of life: Flexible workplace arrangements, work-life balance \nInvestment of community: Donation matching, volunteer opportunities \nInvestment in you: Tuition reimbursement, 401k matching, Employee Stock Purchase Plan and access to professional development resources \nAnd many, many more (Ask your recruiter for more details!) \nWhat you will be doing:\nTrain participating contractors on HOMES and HEAR program requirements, eligible measures, rebate pathways, documentation standards, and customer eligibility guidelines \nSupport contractor onboarding, enrollment, and ongoing participation in South Carolina’s state-run home energy rebate programs \nServe as a primary contractor relationship manager, answering questions, resolving issues, and reinforcing program expectations \nMonitor contractor performance, participation trends, application quality, and adherence to program processes \nCoordinate contractor communications, training sessions, office hours, and program updates to support consistent delivery statewide \nProvide field-based support for contractors, including site visits, installation follow-up, QA/QC oversight, inspection coordination, and issue resolution as needed \nOversee QA/QC processes by reviewing project documentation, coordinating quality reviews, tracking corrective actions, and supporting contractor compliance with program standards \nReview project documentation and support accurate rebate application submissions in accordance with program guidelines \nCollaborate with program leadership, quality assurance staff, and state program stakeholders to identify contractor needs and improve program delivery \nPrepare summaries, reports, and recommendations related to contractor activity, training needs, market barriers, and program improvement opportunities \n What we need you to have (minimum qualifications):\nHigh School Diploma and 4+ years of related work experience OR Bachelor’s degree 1+ years of related work experience AND 1+ years of experience supporting energy efficiency, residential electrification, utility rebate, contractor management, or related programs \nExperience supporting quality assurance, quality control, inspection coordination, or compliance review activities for energy efficiency, construction, contractor, or rebate programs \nExperience communicating with contractors, trade allies, customers, or program partners in a professional setting \nAbility to travel within South Carolina for contractor meetings, trainings, field support, and program activities \nWhat we would like you to have:\nExperience supporting HOMES, HEAR, weatherization, home performance, electrification, or residential energy efficiency programs \nKnowledge of heat pumps, heat pump water heaters, insulation, air sealing, electrical panel upgrades, and other common home energy improvements \nExperience delivering contractor trainings, webinars, office hours, or technical assistance \nUnderstanding of rebate application workflows, program compliance requirements, QA/QC processes, inspection protocols, corrective action tracking, and customer eligibility documentation \nFamiliarity with South Carolina contractor networks, trade associations, utilities, or state energy program stakeholders \nBPI, RESNET, HERS, building science, HVAC, or related energy efficiency credentials \nCompensation: Although the posted range below is broader, this position is anticipated to offer a base salary in the $70,000-$75,000 range.\nBot and Third-Party Applications\nPlease note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact  for assistance.\nWorking at ICF\nICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.\nWe will consider for employment qualified applicants with arrest and conviction records.\nReasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email  and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.\nRead more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) CoverageAct.\nCandidate AI Usage Policy\nAt ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.\nHowever, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at . Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.\nPay Range - There are multiple factors that are considered in determining final payfor a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.\nThe pay range for this position based on full-time employment is:\n$60,940.00 - $103,598.00S Carolina Remote Office (SC99)","description_format":"text","description_chars":7404,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Flexible schedule","Home office","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Efficiency","Smart City","Digital Government","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-09-07T01:01:08Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.337,"p_room":0.28,"age_days":58,"expected_fill_days":21,"reasons":["conf:4","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":75000,"is_top_pay":false},"html_url":"https://alion.io/job/icf-residential-energy-efficiency-account-manager","json_url":"https://alion.io/job/icf-residential-energy-efficiency-account-manager.json","meta":{"generated_at":"2026-10-22T07:38:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3342,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2632},"rest":"https://alion.io/mcp/rest/get_company?id=2632"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ficf-residential-energy-efficiency-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ficf-residential-energy-efficiency-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ficf-residential-energy-efficiency-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/icf-residential-energy-efficiency-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ficf-residential-energy-efficiency-account-manager"}]}