{"id":3302372,"url":"https://alion.io/job/icf-salesforce-administrator-2","title":"Salesforce Administrator","company":{"id":2632,"name":"ICF","domain":"icf.com","url":"https://alion.io/company/icf","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":98,"open_postings":14,"ghost_share":0,"stale_share":0,"repost_share":0.143,"time_to_fill_p50_days":23,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"ET","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"explicit","locations":["Reston, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":81499,"max":138549,"currency":"USD","period":"year","gross":null,"usd_annual":138549},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"CI/CD","optional":false},{"name":"GitHub","optional":false},{"name":"ServiceNow","optional":false},{"name":"UiPath","optional":false},{"name":"VPN","optional":false},{"name":"Agentforce","optional":true},{"name":"Apex","optional":true},{"name":"Jenkins","optional":true},{"name":"Salesforce Flow","optional":true}],"status":"live","first_seen_at":"2026-10-26T00:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-29T06:58:07Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"*We are open to supporting 100% remote work anywhere within the continental US.*\nOur team is a leading provider of Digital Transformation services for Federal agencies. Our services focus on enabling agency mission and business transformation using industry-leading low-code platforms, mobile applications, robotics process automation, and data analytics platforms. We are partnered with some of the world’s leading and most innovative companies like Salesforce, ServiceNow, Microsoft, and UiPath. We focus on offering a full range of architecture and planning, system implementation, integration, analytics, and O&M for our customers.\nJob Location: Remote work is authorized. Must support US Eastern time zone working hours.\n*If you accept this position, you should note that ICF does monitor employee work locations blocks access from foreign locations/foreign IP addresses and prohibits personal VPN connections. \nCF is seeking an experienced Salesforce System Administrator to join our team! You will work with our highly qualified Salesforce Architects, Developers, Business Analysts, and other technical team members to maintain, configure, and enhance Salesforce applications supporting federal agency operations. You will help translate business requirements into effective Salesforce solutions using platform best practices and declarative tools. Our team leverages SCRUM Agile methodology to iteratively deliver, test, and improve Salesforce solutions. As a Salesforce System Administrator, you will manage user access, security, system configurations, data quality, reports, dashboards, automation, and application support. You will troubleshoot and resolve application issues, support deployments and releases, document configurations, and collaborate with team members to ensure reliable and secure Salesforce operations and maintenance (O&M).\nResponsibilities:\n\nConfigure, maintain, and support Salesforce applications throughout the application lifecycle, including enhancements, testing, deployment, and production support.\nManage user accounts, profiles, permission sets, roles, sharing rules, and other security settings in accordance with federal security requirements.\nGather and analyze business requirements and translate them into Salesforce configurations using declarative tools such as Flow, validation rules, approval processes, and custom objects and fields.\nMonitor system performance, troubleshoot application issues, investigate support requests, and implement configuration changes to resolve defects and improve functionality.\nManage data quality and integrity through data imports, exports, updates, deduplication, validation, and reconciliation using Salesforce tools and approved data management utilities.\nCreate and maintain reports, dashboards, list views, and other Salesforce features to support business operations and management reporting.\nSupport application testing, regression testing, user acceptance testing (UAT), release planning, deployments, and post-release validation.\nManage Salesforce environments and deployment tools, GitHub-based release processes, and other CI/CD activities as required.\nMaintain system documentation, configuration records, standard operating procedures (SOPs), and knowledge articles.\nCollaborate with architects, developers, business analysts, and business stakeholders to communicate status, resolve issues, assess risks, and implement approved enhancements.\nProvide technical guidance and support to users, investigate recurring issues, and recommend process improvements and automation opportunities.\nEnsure Salesforce configurations comply with federal security, privacy, accessibility, and operational-readiness requirements.\nParticipate in Agile ceremonies, peer reviews, knowledge-sharing sessions, and continuous improvement initiatives.\nIdentify opportunities to improve system administration processes through automation, analytics, and Salesforce platform capabilities.\nundefined\n\nBasic Qualifications:\n\nU.S. citizenship is required.\nMust have lived in the US for the past 4 years, and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and applicable laws and regulations apply.\nAbility to obtain a Federal Public Trust clearance.\n3+ years of experience administering and supporting Salesforce.com applications, including user management, security configuration, declarative automation, data management, and application troubleshooting.\nMust reside in and be authorized to work in the United States. All work must be performed within the United States.\nPreferred Qualifications:\n\nBachelor’s degree.\nSalesforce Administrator certification; Advanced Administrator certification is a plus.\nExperience supporting Salesforce Public Sector Solutions, Service Cloud, Einstein Analytics/CRM Analytics, and Agentforce.\nExperience configuring Salesforce features such as Salesforce Flow, validation rules, approval processes, custom objects, fields, reports, and dashboards.\nExperience with Salesforce data management tools, data imports and exports, data validation, and data quality maintenance.\nExperience with Salesforce deployment and environment management tools, such as GitHub Jenkins, and VS Code, and familiarity with CI/CD processes.\nExperience supporting Salesforce applications in a federal government environment or on an operations and maintenance (O&M) team.\nExperience with robotic process automation (RPA) tools such as UiPath.\nExperience with Salesforce Flow automation, security administration, data management, and production support.\nStrong analytical, troubleshooting, documentation, and problem-solving skills.\nExcellent communication and collaboration skills, with the ability to work effectively with technical teams, business stakeholders, and end users.\nBot and Third-Party Applications\nPlease note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact  for assistance.\nWorking at ICF\nICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.\nWe will consider for employment qualified applicants with arrest and conviction records.\nWork Authorization and Sponsorship All candidates must be authorized to work in the United States. This position is not eligible for new H-1B visa sponsorship by ICF. Candidates who currently hold valid work authorization may be considered for a change of employer petition, subject to company policy and applicable immigration requirements.\nReasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email  and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.\nRead more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.\nCandidate AI Usage Policy\nAt ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.\nHowever, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at . Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.\nPay Range - There are multiple factors that are considered in determining final payfor a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.\nThe pay range for this position based on full-time employment is:\n$81,499.00 - $138,549.00Nationwide Remote Office (US99)","description_format":"text","description_chars":9093,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Government","Energy Efficiency","Digital Government"],"lifecycle":[{"event":"open","at":"2026-10-27T00:07:27Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":23,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":138549,"is_top_pay":true},"html_url":"https://alion.io/job/icf-salesforce-administrator-2","json_url":"https://alion.io/job/icf-salesforce-administrator-2.json","meta":{"generated_at":"2026-10-29T10:03:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15153,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2632},"rest":"https://alion.io/mcp/rest/get_company?id=2632"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ficf-salesforce-administrator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ficf-salesforce-administrator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ficf-salesforce-administrator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/icf-salesforce-administrator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ficf-salesforce-administrator-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3302372}},{"tool":"search_jobs","arguments":{"company":"icf.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3302372},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}