{"id":1424206,"url":"https://alion.io/job/icf-salesforce-administrator","title":"Salesforce Administrator","company":{"id":2632,"name":"ICF","domain":"icf.com","url":"https://alion.io/company/icf","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":8,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"ET","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"explicit","locations":["Reston, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":81499,"max":167644,"currency":"USD","period":"year","gross":null,"usd_annual":167644},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"CI/CD","optional":false},{"name":"Copado","optional":false},{"name":"Git","optional":false},{"name":"GitHub","optional":false},{"name":"GitLab","optional":false},{"name":"Jenkins","optional":false},{"name":"Salesforce CLI","optional":false},{"name":"VPN","optional":false},{"name":"Apex","optional":true}],"status":"live","first_seen_at":"2026-09-28T23:14:41Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-09-28T01:51:54Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award.\nThe Work: ICF seeks an experienced Salesforce Administrator to support the phased implementation and operation of an enterprise grants management platform built on Salesforce Agentforce Public Sector. The Salesforce Administrator will configure and maintain users, roles, permissions, objects, fields, workflows, Flows, reports, dashboards, and other platform capabilities. This role will support environment management, data quality, deployments, release activities, system monitoring, user support, and production issue resolution. Working across architects, developers, business analysts, testers, security specialists, and government stakeholders, the Administrator will help maintain a secure, accessible, reliable, and well-documented platform that supports evolving grants management requirements.\nJob Location: Remote work is authorized. Must support US Eastern time zone working hours.\n*If you accept this position, you should note that ICF does monitor employee work locations blocks access from foreign locations/foreign IP addresses and prohibits personal VPN connections.\nWhat You Will Do:\nConfigure, maintain, and support Salesforce applications and platform capabilities in a secure federal Salesforce cloud environment. \nManage users, roles, permission sets, profiles, groups, queues, sharing rules, connected apps, service accounts, and other access/security configurations. \nSupport Salesforce administration activities across multiple environments, including Integration, Stage, Production, sandboxes, and other approved development/testing environments. \nCreate, refresh, validate, and decommission Salesforce sandboxes in coordination with application teams, release teams, and business owners. \nConfigure Salesforce using native low-code/no-code capabilities, including flows, page layouts, Lightning record pages, custom objects, fields, validation rules, reports, dashboards, email templates, and user experience enhancements. \nSupport Experience Cloud, Public Sector Solutions, Service Cloud, or other Salesforce capabilities as required by the customer environment. \nCoordinate, schedule, validate, and execute Salesforce releases, including major releases, minor releases, hotfixes, and production changes. \nSupport release management processes, including release calendar management, deployment planning, release readiness reviews, change request preparation, rollback planning, and post-deployment validation. \nWork with development teams to package, validate, and deploy configuration, metadata, code, and data-related changes using approved DevSecOps processes. \nSupport CI/CD pipeline activities using tools such as Salesforce CLI, Salesforce DX, Git, GitLab, GitHub, Jenkins, Copado, Gearset, or similar release automation tools. \nCreate and maintain Git repositories, branches, deployment artifacts, release notes, and environment/version control documentation. \nSupport technical design document reviews by identifying release dependencies, environment impacts, deployment risks, security impacts, regression considerations, and operational readiness needs. \nTroubleshoot release, deployment, environment, access, configuration, integration, and production support issues. \nSupport incident response and hotfix activities by validating configuration issues, access problems, deployment defects, and platform-level concerns. \nSupport data import, export, cleanup, validation, and migration activities using Data Loader, Data Import Wizard, reports, SOQL, or approved customer tools. \nSupport occasional off-hours releases, production deployments, outages, hotfixes, or urgent operational needs. \nBasic Qualifications:\n3+ years of experience administering large, production Salesforce environments. \nAt least 1 year of hands-on experience configuring users, roles, permission sets, sharing rules, objects, fields, validation rules, Flows, reports, dashboards, and other declarative platform capabilities. \nBachelor’s degree in information technology, computer science, business, or a related field. \nAbility to obtain and maintain a federal Public Trust. \nU.S. citizenship is required. \nMust reside in and be authorized to work in the United States. All work must be performed within the United States. \nPreferred Qualifications:\nActive Salesforce Administrator certification (highly preferred). \nExperience with Salesforce Agentforce Public Sector, Experience Cloud, Service Cloud, Government Cloud, Salesforce Shield, or large multi-org environments. \nExperience supporting environment management, release planning, source control, deployment automation, and CI/CD using Git, Salesforce DX, or comparable tools. \nExperience with data imports, exports, cleansing, validation, duplicate management, and production support. \nExperience supporting a federal grants management implementation or another complex government platform. \nExperience administering OmniStudio components, including FlexCards, OmniScripts, Data Mappers, and Integration Procedures. \nExperience with SSO, MFA, identity management, external users, email relay, certificates, connected apps, and AppExchange package management. \nExperience supporting high-volume release environments, including scheduled releases, hotfixes, production changes, approvals, quality gates, and rollback planning. \nExperience with Salesforce data tools, SOQL, data migration, deduplication, reconciliation, APIs, service accounts, Platform Events, or middleware integrations. \nFamiliarity with federal cybersecurity requirements, ATO support, security controls, vulnerability remediation, audit evidence, privacy, and records management. \nExperience creating configuration guides, release playbooks, operational runbooks, user documentation, and training materials. \nExperience supporting production incidents, root-cause analysis, hotfix validation, and post-release issue resolution. \nAdditional Salesforce certifications, such as Advanced Administrator, Platform App Builder, Identity and Access Management Architect, Sharing and Visibility Architect, or Platform Developer I. \nProfessional Skills:\nHighly effective analytical and problem-solving capabilities.\nDemonstrated critical thinking, attention to detail, and the ability to produce polished and well-organized written deliverables.\nExcellent communication and interpersonal skills to interface effectively with team members and federal clients.\nOrganized, detail-oriented and able to prioritize and multitask.\nBot and Third-Party Applications\nPlease note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact  for assistance.\nWorking at ICF\nICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.\nWe will consider for employment qualified applicants with arrest and conviction records.\nReasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email  and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.\nRead more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) CoverageAct.\nCandidate AI Usage Policy\nAt ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.\nHowever, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at . Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.\nPay Range - There are multiple factors that are considered in determining final payfor a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.\nThe pay range for this position based on full-time employment is:\n$81,499.00 - $167,644.00Nationwide Remote Office (US99)","description_format":"text","description_chars":9573,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Government","Energy Efficiency","Digital Government","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-09-28T23:14:41Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["conf:4","win:early","comp:brand"],"computed_at":"2026-09-29T03:44:41Z"},"pay":{"stated_usd_annual":167644,"is_top_pay":true},"html_url":"https://alion.io/job/icf-salesforce-administrator","json_url":"https://alion.io/job/icf-salesforce-administrator.json","meta":{"generated_at":"2026-09-29T03:44:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3497,"day_limit":5000,"remaining_today":1503,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}