{"id":3127199,"url":"https://alion.io/job/icf-servicenow-developer-eam-ham-sam-remote","title":"ServiceNow Developer (EAM, HAM, SAM)) - Remote","company":{"id":2632,"name":"ICF","domain":"icf.com","url":"https://alion.io/company/icf","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":13,"ghost_share":0,"stale_share":0,"repost_share":0.077,"time_to_fill_p50_days":21,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Reston, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":98614,"max":167644,"currency":"USD","period":"year","gross":null,"usd_annual":167644},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false},{"name":"VPN","optional":false}],"status":"live","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-23T07:45:01Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"ICF is seeking a Senior ServiceNow Developer to support a public health agency client within the Office of the Chief Information Officer (OCIO). The ideal candidate will possess extensive hands-on experience designing, developing, and implementing enterprise ServiceNow solutions across multiple platform capabilities, including IT Asset Management (ITAM), Hardware Asset Management (HAM), Software Asset Management (SAM), Enterprise Asset Management (EAM), IT Operations Management (ITOM), and custom/scoped applications.\nThe ideal candidate will have demonstrated experience implementing ServiceNow Data Foundations, CMDB, ITAM, HAM, SAM, and EAM solutions within complex enterprise or federal environments.\nThis role requires strong expertise in ServiceNow application development, platform architecture, integrations, data modeling, and enterprise solution design. The successful candidate will support complex U.S. federal programs and collaborate with technical and business stakeholders to deliver scalable, secure, and sustainable ServiceNow solutions aligned with organizational objectives and industry best practices.\nKey Responsibilities\nSolution Architecture and Design\nDefine and implement ServiceNow architecture standards aligned with client business objectives, IT strategy, platform standards, data architecture, and long-term technical roadmaps.\nDesign scalable, maintainable, and secure ServiceNow solutions leveraging platform best practices and standards.\nDevelop technical designs that align with enterprise architecture, governance requirements, and federal compliance standards.\nTechnical Development and Implementation\nDesign, develop, configure, and implement ServiceNow capabilities across ITAM, HAM, SAM, EAM, ITOM, custom/scoped applications, workflows, business rules, UI policies, integrations, and automation.\nDeliver solutions utilizing both out-of-the-box functionality and custom development where appropriate.\nConfigure and extend ServiceNow applications to support enterprise asset lifecycle and operational management processes.\nServiceNow Data Foundations and Data Architecture\nImplement and support ServiceNow Data Foundations to ensure alignment with enterprise data architecture and governance standards.\nDesign solutions leveraging the ServiceNow data model, Configuration Items (CIs), CMDB, asset relationships, users, locations, vendors, contracts, and enterprise data sources.\nPromote data quality, normalization, governance, and data integrity across the ServiceNow platform.\nSupport enterprise initiatives involving CMDB maturation, asset data management, and data relationship optimization.\nAsset Management Solution Development\nDesign and implement Hardware Asset Management (HAM), Software Asset Management (SAM), and Enterprise Asset Management (EAM) solutions.\nSupport the complete asset lifecycle, including procurement, onboarding, inventory management, discovery, normalization, assignment, maintenance, compliance, optimization, retirement, and disposal.\nIntegrate asset management capabilities with CMDB, Discovery, Service Mapping, procurement systems, contract management, and enterprise business processes.\nHands-On Development\nDevelop scalable and maintainable solutions using JavaScript and ServiceNow development frameworks, including:Business Rules\nScript Includes\nClient Scripts\nUI Policies\nUI Actions\nFlow Designer\nIntegrationHub\nREST/SOAP integrations\nScoped application development\n\nIntegration Development\nDesign, develop, and support integrations between ServiceNow and third-party enterprise systems using REST, SOAP, IntegrationHub, MID Servers, and related technologies.\nEnsure reliable data synchronization, governance, and data exchange across integrated platforms.\nPlatform Administration and Optimization\nSupport Authority to Operate (ATO) activities, platform upgrades, patching, environment cloning, MID Server administration, performance tuning, platform health monitoring, and production support.\nEvaluate existing implementations and identify opportunities to improve automation, performance, maintainability, and user experience while reducing technical debt.\nCollaboration and Agile Delivery\nCollaborate with product owners, business analysts, architects, developers, client stakeholders, and technical teams to translate business requirements into scalable ServiceNow solutions.\nParticipate in Agile and SAFe ceremonies, including sprint planning, backlog refinement, reviews, retrospectives, and solution design discussions.\nTechnical Leadership\nConduct code reviews and promote ServiceNow development standards and best practices.\nMentor developers and provide technical guidance throughout the software development lifecycle.\nEnsure solution designs remain scalable, maintainable, secure, and aligned with platform governance requirements.\nDocumentation and Knowledge Sharing\nCreate and maintain architecture diagrams, configuration specifications, workflow documentation, integration documentation, technical designs, and data models.\nContribute to proposals, technical demonstrations, reusable assets, and ServiceNow practice development initiatives.\nSecurity and Compliance\nEnsure solutions comply with federal security, privacy, accessibility, and operational requirements.\nSupport implementation activities required to obtain and maintain Authority to Operate (ATO) compliance.\nBasic Qualifications:\nBachelor's degree or equivalent combination of education and experience.\n5+ years of hands-on ServiceNow development, implementation, or solution architecture experience.\nMust be a U.S. Citizen or Green Card holder due to federal contract requirements.\nAbility to obtain and maintain a Federal Public Trust clearance.\nCandidate must reside in the United States, be authorized to work in the United States, and all work must be performed within the United States.\nWhat you will bring:\nHardware Asset Management (HAM)\nHands-on experience implementing, developing, or supporting ServiceNow Hardware Asset Management (HAM).\nExperience with hardware asset lifecycle management, procurement, receiving, inventory management, assignment, maintenance, retirement, and disposal processes.\nSoftware Asset Management (SAM)\nHands-on experience implementing, developing, or supporting ServiceNow Software Asset Management (SAM).\nExperience with software discovery, normalization, software models, entitlement management, license compliance, reclamation, and optimization.\nEnterprise Asset Management (EAM)\nHands-on experience implementing, developing, or supporting ServiceNow Enterprise Asset Management (EAM).\nExperience with enterprise asset lifecycle management, maintenance management, work management, asset tracking, and operational workflows.\nServiceNow Data Foundations and Enterprise Data Management\nExperience supporting ServiceNow Data Foundations initiatives, data governance programs, normalization efforts, data quality improvements, and enterprise data modeling.\nExperience working with large-scale CMDB implementations and data relationship management.\nServiceNow Platform Expertise\nExperience with ServiceNow App Engine and custom application development.\nExperience with Service Portal and/or Employee Center.\nExperience designing and supporting ServiceNow integrations with third-party systems and enterprise platforms.\nCertifications:\n ServiceNow Certified Data Foundations Specialist certification\nServiceNow Certified System Administrator (CSA)\nServiceNow Certified Application Developer (CAD)\nServiceNow Certified Implementation Specialist (CIS)\nServiceNow Certified Technical Architect (CTA)\nServiceNow Certified Implementation Specialist - Hardware Asset Management (HAM)\nServiceNow Certified Implementation Specialist - Software Asset Management (SAM)\nJob Location\nThis position must be performed within the United States. ICF monitors employee work locations and restricts access from foreign locations and foreign IP addresses. Personal VPN connections are not permitted.\nBot and Third-Party Applications\nPlease note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact  for assistance.\nWorking at ICF\nICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.\nWe will consider for employment qualified applicants with arrest and conviction records.\nWork Authorization and Sponsorship All candidates must be authorized to work in the United States. This position is not eligible for new H-1B visa sponsorship by ICF. Candidates who currently hold valid work authorization may be considered for a change of employer petition, subject to company policy and applicable immigration requirements.\nReasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email  and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.\nRead more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.\nCandidate AI Usage Policy\nAt ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.\nHowever, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at . Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.\nPay Range - There are multiple factors that are considered in determining final payfor a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.\nThe pay range for this position based on full-time employment is:\n$98,614.00 - $167,644.00Nationwide Remote Office (US99)","description_format":"text","description_chars":11267,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Government","Energy Efficiency","Digital Government"],"lifecycle":[{"event":"open","at":"2026-10-23T02:31:23Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":21,"reasons":["conf:22","velocity","win:early","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":167644,"is_top_pay":true},"html_url":"https://alion.io/job/icf-servicenow-developer-eam-ham-sam-remote","json_url":"https://alion.io/job/icf-servicenow-developer-eam-ham-sam-remote.json","meta":{"generated_at":"2026-10-24T22:45:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33409,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2632},"rest":"https://alion.io/mcp/rest/get_company?id=2632"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ficf-servicenow-developer-eam-ham-sam-remote"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ficf-servicenow-developer-eam-ham-sam-remote"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ficf-servicenow-developer-eam-ham-sam-remote"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/icf-servicenow-developer-eam-ham-sam-remote\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ficf-servicenow-developer-eam-ham-sam-remote"}]}