{"id":113538,"url":"https://alion.io/job/icf-servicenow-solutions-architect","title":"ServiceNow Solutions Architect","company":{"id":2632,"name":"ICF","domain":"icf.com","url":"https://alion.io/company/icf","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":98,"open_postings":14,"ghost_share":0,"stale_share":0,"repost_share":0.143,"time_to_fill_p50_days":23,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Arlington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":144381,"max":245448,"currency":"USD","period":"year","gross":null,"usd_annual":245448},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false},{"name":"ServiceNow","optional":false},{"name":"Copilot","optional":true}],"status":"live","first_seen_at":"2026-08-13T00:00:00Z","employer_posted_date":"2026-08-13","last_verified_at":"2026-10-29T17:35:27Z","board_verified":true,"closed_at":null,"days_open":77,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":77},"description":"We’re looking for a ServiceNow SPM/ITFM Solution Architect to help our federal client maximize the value of its ServiceNow platform. In this role, you’ll design and configure Strategic Portfolio Management (SPM) and Financial Management capabilities, streamline governance and investment processes, and deliver reporting and AI-enabled insights that support better decision-making. You’ll work closely with FDIC stakeholders and existing ServiceNow partners to expand platform adoption while building solutions that can be maintained with minimal contractor support.\nKey Responsibilities\nConfigure and operationalize ServiceNow SPM to support demand intake and prioritization, portfolio planning and governance workflows, investment lifecycle visibility, resource and capacity planning, and performance management aligned to FDIC governance structures and processes.\n\nConfigure ServiceNow Financial Management to provide lifecycle cost visibility, budget planning and tracking, cost allocation and reporting, and variance and accrual tracking integrated with portfolio and investment data.\n\nDesign and configure data models, workflows, and governance controls that support intake, prioritization, funding, and investment lifecycle processes, including roles, permissions, access controls, naming conventions, and version-control standards.\n\nBuild integrated reporting and analytics capabilities, including governance, financial, and portfolio performance dashboards, and integrate ServiceNow data with reporting tools such as Power BI.\n\nImplement AI-enabled decision-support capabilities to enhance demand intake analysis, investment prioritization, portfolio insights, value-realization tracking, governance decision support, and financial forecasting.\n\nMaintain a coordinated ServiceNow operating environment that aligns with the enterprise ServiceNow implementation, supports unified backlog management, and enables governance workflows across CIOO stakeholders.\n\nCollaborate with the FDIC’s existing enterprise ServiceNow contractor to expand platform adoption and support user acceptance testing, operational adoption, and long-term self-sufficiency.\n\nRequired Qualifications\nBachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.\n\nFive (5) or more years of experience configuring and implementing ServiceNow, including hands-on experience with Strategic Portfolio Management (SPM) and/or IT Financial Management modules.\n\nPreferred Qualifications\nDemonstrated experience with data modeling, workflow design, and configuration of roles, permissions, and access controls aligned with organizational governance requirements.\n\nExperience integrating ServiceNow data with business intelligence and analytics tools (e.g., Power BI) and developing dashboards and automated reporting solutions.\n\nExperience designing solutions that support client self-sufficiency, including documentation, user acceptance testing, training, and knowledge transfer.\n\nServiceNow certifications, such as Certified System Administrator (CSA) and SPM/ITBM or IT Financial Management Implementation Specialist credentials.\n\nExperience coordinating with multiple vendors in a shared or enterprise ServiceNow environment.\n\nFamiliarity with AI productivity tools (e.g., Microsoft Copilot) and their integration into governance, portfolio, and financial management workflows.\n\nExperience supporting a federal agency, financial institution, or financial regulatory organization.\n\nExperience working within complex governance, portfolio management, or technology modernization environments.\n\nBot and Third-Party Applications\nPlease note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact  for assistance.\nWorking at ICF\nICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.\nWe will consider for employment qualified applicants with arrest and conviction records.\nReasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email  and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.\nRead more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) CoverageAct.\nCandidate AI Usage Policy\nAt ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.\nHowever, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at . Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.\nPay Range - There are multiple factors that are considered in determining final payfor a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.\nThe pay range for this position based on full-time employment is:\n$144,381.00 - $245,448.00Virginia Client Office (VA88)","description_format":"text","description_chars":6542,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Efficiency","Digital Government","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-08-13T00:00:00Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.651,"p_room":0.28,"age_days":77,"expected_fill_days":23,"reasons":["conf:3","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":245448,"is_top_pay":true},"html_url":"https://alion.io/job/icf-servicenow-solutions-architect","json_url":"https://alion.io/job/icf-servicenow-solutions-architect.json","meta":{"generated_at":"2026-10-29T21:21:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31678,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2632},"rest":"https://alion.io/mcp/rest/get_company?id=2632"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ficf-servicenow-solutions-architect"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ficf-servicenow-solutions-architect"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ficf-servicenow-solutions-architect"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/icf-servicenow-solutions-architect\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ficf-servicenow-solutions-architect"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":113538}},{"tool":"search_jobs","arguments":{"company":"icf.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":113538},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}