{"id":184602,"url":"https://alion.io/job/icf-servicenow-test-engineer-secrettop-secret","title":"ServiceNow Test Engineer (Secret/Top Secret)","company":{"id":2632,"name":"ICF","domain":"icf.com","url":"https://alion.io/company/icf","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":98,"open_postings":14,"ghost_share":0,"stale_share":0,"repost_share":0.143,"time_to_fill_p50_days":23,"computed_at":"2026-10-29T05:49:05Z"}},"role":"QA","role_family":"QA","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"ET","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":["Reston, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":67355,"max":114503,"currency":"USD","period":"year","gross":null,"usd_annual":114503},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"FedRAMP","optional":false},{"name":"Jira","optional":false},{"name":"ServiceNow","optional":false},{"name":"VPN","optional":false}],"status":"live","first_seen_at":"2026-08-31T00:00:00Z","employer_posted_date":"2026-08-31","last_verified_at":"2026-10-29T17:35:27Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award.\nICF is seeking a ServiceNow Test Engineer to support enterprise ServiceNow delivery efforts withprimaryfocus ona federal program. This roleis responsible forhelping ensure platform enhancements, workflow updates, and custom applications are thoroughly tested, defect-free, and ready for release in a secure federal environment.\nThe ideal candidate has hands-on experience with ServiceNow testing activities, including automated and manual test execution, defect tracking, and user acceptance support. You will work closely with business analysts, developers, product owners, and stakeholders tovalidaterequirements, verify functionality, and confirm that ServiceNow solutions perform as expected across workflows, integrations, and downstream dependencies.\nJob Location: Remote work is authorized. Must support US Eastern time zone working hours.Preference to candidates who live in the Washington DC metro area.\n*If you accept this position, you should note that ICF doesmonitoremployee work locations blocks access from foreign locations/foreign IP addresses and prohibits personal VPN connections.\nWhat You Will Do\nExecute functional, regression, integration, and user acceptance testing for ServiceNow solutions\n\nDesign,maintain, and run automated test suites using the ServiceNow Automated Test Framework (ATF)\n\nPerform manual testing of workflows, forms, role behavior, reporting, and platform configurations\n\nValidate enhancements, bug fixes, and release changes across development, test, and production environments\n\nTrack defects, support triage, and verify fixes through resolution usingServiceNow Agile Development,Jiraor similar tools\n\nCollaborate with business analysts, developers, and stakeholders to confirm acceptance criteria and expected outcomes\n\nSupport testing of workflow updates, access controls, reporting changes, data-related updates, and integrations\n\nDocument test plans, test cases, results, and lessons learned in Confluence or similar documentation tools\n\nSupport release readiness, test evidence collection, and UAT coordination\n\nVerify configurations and updates align with security and compliance expectations\n\nWhat You Must Have\nMust be a U.S. Citizen andpossessan active Secret security clearance as required by federal contract\n\nBachelor’s degree inComputer Science, Engineer, InformationTechnologyorarelatedfield\n\n3+ years of experience in software testing, QA, or test engineering\n\n3+ years of experience testing ServiceNow applications or comparable enterprise workflow platforms\n\n3+ years of experience working in Agile delivery environments with user stories and sprint ceremonies\n\nWhat We Would Like YouToHave\nHands-on experience with the ServiceNow testing activities, including Automated Test Framework (ATF) or comparable automated testing tools\n\nExperience performing functional, regression, integration, and UAT testing\n\nExperience using ServiceNow Agile Development or Jira for defect tracking and Confluence for documentation\n\nAbility to write clear test cases, test steps, and defect reports with strong attention to detail\n\nWorking knowledge of federal delivery security and compliance-sensitive delivery environments\n\nExperience supporting ServiceNowenhancements, releases, or workflow changesin a federal environment\n\nFamiliarity with FedRAMP, security validation, or compliance-focused testing practices\n\nExperiencevalidatingworkflow dependencies, data updates, and role-based access behavior\n\nExposure to release management, smoke testing, and test evidence collection\n\nFamiliarity with Agile ceremonies and collaboration with analysts and developers\n\nProfessional Skills\nStrong analytical, problem-solving, communication, and stakeholder collaboration skills\n\nProactive, detail-oriented, and highly communicative\n\nAble to work effectively in a fast-paced environment with shifting priorities\n\nComfortable working independently while coordinating closely with a delivery team\n\nBot and Third-Party Applications\nPlease note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact  for assistance.\nWorking at ICF\nICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.\nWe will consider for employment qualified applicants with arrest and conviction records.\nReasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email  and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.\nRead more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) CoverageAct.\nCandidate AI Usage Policy\nAt ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.\nHowever, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at . Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.\nPay Range - There are multiple factors that are considered in determining final payfor a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.\nThe pay range for this position based on full-time employment is:\n$67,355.00 - $114,503.00Nationwide Remote Office (US99)","description_format":"text","description_chars":7053,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Efficiency","Digital Government","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-09-01T11:52:34Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.482,"p_room":0.28,"age_days":59,"expected_fill_days":23,"reasons":["conf:3","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":114503,"is_top_pay":true},"html_url":"https://alion.io/job/icf-servicenow-test-engineer-secrettop-secret","json_url":"https://alion.io/job/icf-servicenow-test-engineer-secrettop-secret.json","meta":{"generated_at":"2026-10-29T17:38:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26342,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2632},"rest":"https://alion.io/mcp/rest/get_company?id=2632"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ficf-servicenow-test-engineer-secrettop-secret"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ficf-servicenow-test-engineer-secrettop-secret"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ficf-servicenow-test-engineer-secrettop-secret"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/icf-servicenow-test-engineer-secrettop-secret\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ficf-servicenow-test-engineer-secrettop-secret"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":184602}},{"tool":"search_jobs","arguments":{"company":"icf.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":184602},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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