Program Manager (Manufacturing)

Job Description

We are looking for a driven Program Manager to take ownership of key customer programs and projects from initiation through successful customer fulfilment. This is a highly visible, customer-facing role where you will serve as a key interface between Ichor and our customers, translating customer requirements into clear execution plans and working across Engineering, Operations, Supply Chain, Planning and other functions to deliver on commitments.

Responsibilities

• Establish and nurture strategic relationships with customers to understand their needs and expectations.
• Provide support for day-to-day operations and shipments, ensuring customer satisfaction.
• Collaborate and coordinate with cross-functional teams to achieve delivery commitments and meet customers' scorecards, On-Time Delivery targets, and inventory goals.
• Work closely with teams to address challenges and ensure timely project completion.
• Review customer demand forecasts and conduct risk assessments to manage potential constraints/challenges and resolve material supply constraints to support customer requirements.
• Monitor program and project activities, ensuring effective communication and facilitating on-schedule and within-budget completion.
• Compile reports for management review to provide insights into program progress.
• Manage backlog and prioritize customer needs while identifying new business opportunities.
• Allocate resources effectively to ensure seamless operations and successful program execution.
• Analyze data and compile reports for management review, offering valuable insights and recommendations.
• Undertake any other related program or project management tasks assigned by supervisors.

Qualifications

• Degree in Engineering or a related field.
• 3 years of relevant experience in Program Management and Planning in a high-mix, fast-changing manufacturing environment.
• Proficiency in basic reporting tools such as PowerPoint and Excel.
• Demonstrated excellent stakeholder management, influencing, and problem-solving skills.
• Ability to perform effectively in a multitasking environment under pressure.
• Knowledge of MRP, Oracle, and Agile systems.
• Strong communication and presentation skills.
• Certified Project Management Professional (PMP) certification is a plus.
• Experience in semiconductor-related industries is preferred.

Why Join Ichor?

• Competitive Rewards & Benefits – AWS, quarterly variable bonus, employee stock purchase plan, medical, dental, optical benefits, and shift allowance where applicable.
• Be Part of the Semiconductor Industry – Support advanced semiconductor manufacturing through innovative products, precision manufacturing, and critical technologies.
• Learning & Development – Build your skills through hands-on experience, on-the-job learning, training, and education upgrading support.
• Career Opportunities – Take on new challenges and build your career with a global organization that recognizes and rewards your contributions.
• People & Culture – Be part of an inclusive workplace that values innovation, collaboration, operational excellence, honesty, reliability, and employee wellbeing.

Skills

Liaising with cross functional teams, Report Writing, Certifications, Integrated Logistics Support, Oracle, Developing Relationships With Customers, Semiconductor Industry, Identifying New Business Opportunities, Project Execution and Control, Multitasking, Project Management, Analytical and Problem-Solving Skills, Demand Planning, Engineering, Presentation Skills, Compile Reports, Project Coordination, delivering within budget