{"id":736646,"url":"https://alion.io/job/icmp-student-advisor-ad-education","title":"Student Advisor - AD Education","company":{"id":678583,"name":"ICMP","domain":"icmp.ac.uk","url":"https://alion.io/company/icmp-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"D","score":52,"open_postings":15,"ghost_share":0.8,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":28162,"currency":"GBP","period":"year","gross":null,"usd_annual":37669},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Teams","optional":false}],"status":"live","first_seen_at":"2026-09-09T00:00:00Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-10-21T20:57:06Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":42},"description":"Student Advisor\nLocation: London. ICMP Kilburn and Queen’s Park Campus. This role is onsite only.\nContract Type: Full-Time\nSalary: Up to £28,162 per annum depending on experience\nClosing Date: Wednesday 30th September 2026\nInterview Dates: TBC\nAbout Us\nSAE Institute was founded in 1976 and is a globally operating higher education provider focused on creating a talent pipeline for the creative media industries. Our network of campuses spans over 28 countries on six continents with more than 40 campuses. SAE Institute in Europe is Part of the AD Education group of companies, delivering industry-focused creative education to more than 30,000 students. SAE offers industry-focused Creative Media Degrees across eight subject areas - Audio, Content Creation & Online Marketing, Film, Game Art Animation, Games Programming, Music Business, Visual Effects, and Web Development.\nICMP (The Institute of Contemporary Music Performance) is a leading UK music school with campuses in London and in 2025 opening in Liverpool and Leeds. For over 35 years, ICMP has been at the forefront of contemporary music education, offering personalised, industry-focused training to help students thrive in the competitive music industry. ICMP delivers innovative undergraduate and postgraduate courses, including specialisations in Electronic Music Production, Live Event Management, and Music Marketing.\nAbout the Role\nAs a Student Advisor at ICMP London you will be the welcoming and professional first point of contact for students, visitors and staff at our Kilburn and Queen’s Park campuses. Providing clear, timely advice and support for a wide range of enquiries - whether in person, over the phone, or online - the Student Advisor role is key to ensuring that everyone is supported and receives the correct information, contributing to a positive student experience that aligns with ICMP’s commitment to excellence.\nKey Responsibilities:\nDeliver professional, welcoming reception support to applicants, students, visitors, and staff.\nRespond promptly and accurately to student enquiries via in-person, telephone, and email channels.\nAssess the complexity and urgency of enquiries and refer to appropriate teams or services.\nSupport key student lifecycle events such as Enrolment, Induction, Open Days, and Graduation.\nMonitor and manage enquiries through email inboxes and Microsoft Teams to ensure timely responses.\nAssist with the training and support of Student Ambassadors in front desk duties.\nComplete required training including CAS, Health and Safety, First Aid, and Fire Marshal.\nPlease see full job descriptionhere\nClosing Date: Wednesday 30th September 2026\n\nNote: ADE is an equal opportunities employer and welcomes applications from all sections of the community. ADE is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.\nBenefits\nAttractive Benefits.","description_format":"text","description_chars":2985,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Higher Education","Music Industry"],"lifecycle":[{"event":"open","at":"2026-09-11T11:14:41Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.337,"p_room":0.35,"age_days":42,"expected_fill_days":21,"reasons":["conf:2","stale_co","win:tail"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":37669,"is_top_pay":false},"html_url":"https://alion.io/job/icmp-student-advisor-ad-education","json_url":"https://alion.io/job/icmp-student-advisor-ad-education.json","meta":{"generated_at":"2026-10-21T22:16:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31667,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678583},"rest":"https://alion.io/mcp/rest/get_company?id=678583"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ficmp-student-advisor-ad-education"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ficmp-student-advisor-ad-education"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ficmp-student-advisor-ad-education"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/icmp-student-advisor-ad-education\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ficmp-student-advisor-ad-education"}]}