{"id":3228910,"url":"https://alion.io/job/icon-director-account-management-partnership-build-optimization","title":"Director, Account Management – Partnership Build & Optimization","company":{"id":5677,"name":"ICON","domain":"iconplc.com","url":"https://alion.io/company/icon","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":48,"ghost_share":0,"stale_share":0.958,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Sales","role_family":"Sales","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Blue Bell, United States","Raleigh, United States","Reading, United Kingdom","Ireland"],"countries":["US","GB","IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":107000,"max_usd":211000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2908},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-03T05:47:46Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Director Account Management - Partnership Build & Optimization - Remote in US, CAN, UK, or IREICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.\nAs a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.\nDirector, Account Management - Partnership Build & Optimization\nPosition Summary\nThe Director, Account Management within the Strategic Partnership & Integration Solutions Team serves as a partnership build methodology expert and drives all aspects of partnership infrastructure creation and optimization. Collaborating with other key ICON and externally facing partnership leaders, this role engages early in the process to directly understand partnership needs, offers best practice recommendations, and negotiates and designs fit-for-purpose partnership build plans. This role drives partnership implementation activities, ensuring that partnership infrastructure, governance, processes, technology, and stakeholder requirements are established effectively and delivered on time and to a high standard of quality.\nThis role ensures successful partnership launch, sustainability, and ongoing optimization.\nKey Responsibilities\nPartnership Early Engagement Activities\nContribute to RFIs / RFPs with partnership content\nContribute to partnership level bid defenses\nEngage with key partnership level internal and external leaders to understand partnership needs in order to develop a fit-for-purpose infrastructure\nWork with the partnership Commercial Lead and Partnership Relationship Lead to ensure opportunities for all ICON services are highlighted for the partnership\nPartnership Build & Optimization\nDevelop comprehensive partnership build and optimization plans tailored to the needs of each strategic partnership\nDefine workstreams, milestones, dependencies, deliverables, timelines, and success measures.\nEstablish governance structures, stakeholder engagement maps and plans, communication frameworks, and operational processes required for partnership success.\nContinuously evaluate partnership performance and identify opportunities for optimization and efficiency improvements\nBuild Execution & Delivery\nLead the implementation of partnership build and optimization plans from initiation through completion.\nDrive timely completion of all build activities while maintaining high standards of quality and compliance.\nMonitor progress against agreed milestones, proactively identifying risks, issues, and mitigation strategies.\nEnsure all partnership deliverables are completed, documented, and transitioned effectively into business-as-usual operations.\nStakeholder & Client Engagement\nServe as a primary point of contact for partnership build and optimization activities.\nBuild and maintain strong working relationships with sponsors, and internal cross-functional stakeholders and key partnership leaders.\nFacilitate effective decision-making through clear communication, issue resolution, and escalation management.\nProvide regular status updates, executive-level reporting, and progress communications to stakeholders.\nPartnership Kick-Off & Logistics Management\nDesign, propose, and facilitate Partnership Build Kick-Off Meetings.\nDefine meeting objectives, agendas, and expected outcomes to ensure successful partnership mobilization.\nOversee build logistics, including stakeholder participation, meeting schedules, communications, documentation, and action tracking.\nOversee support activities and ensure effective coordination of administrative and operational tasks.\nPartnership Framework / Infrastructure\nEnsure alignment between client expectations and internal delivery teams\nDeliver and effectively roll out a customized, sustainable partnership framework\nEnsure maintenance of the built infrastructure through appropriate transitions and guidance materials\nMaintain periodic follow up with partnership leaders following build transitions to ensure optimization\nRe-engage as needed for partnership optimization activities\nContinuous Improvement & Best Practices\nDesign partnership level health assessments, analyze results, and provide guidance on action plans\nApply established partnership methodologies, tools, templates, and best practices across engagements.\nCapture partnership level lessons learned and incorporate continuous improvement opportunities into future partnership builds.\nContribute to the development and enhancement of SPIS partnership frameworks, standards, and operating models.\nSupport the advancement of scalable partnership management capabilities across the organisation.\nRequired Qualifications & Experience\nBachelor's degree\nMinimum of 5 years’ experience leading complex cross-functional initiatives, partnership implementations, program delivery, or operational transformation efforts.\nMinimum of 5 years’ direct Operational experience - broad working experience of operational processes involved working directly with clients in a portfolio / partnership leadership environment.\nProven ability to manage multiple priorities, stakeholders, and deadlines simultaneously.\nStrong project planning, organization, and execution skills.\nExcellent communication, facilitation, presentation, and stakeholder management abilities.\nExperience driving initiatives through influence rather than direct authority.\nDemonstrated ability to identify risks, solve problems, and deliver results in dynamic environments.\nEmployment with ICON is contingent upon having the legal right to work in the country where the role is based.\nRewards & Benefits\nICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.\nBenefits may include:\nCompetitive base salary and performance related incentives\nHealth and wellbeing programmes including medical, dental, and vision coverage where applicable\nRetirement and pension plans\nLife assurance and disability coverage\nEmployee assistance programmes and wellbeing resources\nLearning and development opportunities through structured training and career pathways\nBenefits may vary depending on role and location.\nVisit our careers site to read more about the benefits ICON offers.\nInclusion and Accessibility\nICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.\nIf you require reasonable accommodations during the recruitment process, please let us know or submit a request here.\nAre you a current ICON Employee? Please click here to apply","description_format":"text","description_chars":6705,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Clinical Trial Services (CRO)"],"lifecycle":[{"event":"open","at":"2026-10-25T07:23:38Z"}],"visa":[],"liveness":{"score":47,"band":"ok","label":"Likely open","p_open":1,"p_active":0.629,"p_room":0.75,"age_days":11,"expected_fill_days":16,"reasons":["conf:0","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/icon-director-account-management-partnership-build-optimization","json_url":"https://alion.io/job/icon-director-account-management-partnership-build-optimization.json","meta":{"generated_at":"2026-11-03T16:15:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22766,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5677},"rest":"https://alion.io/mcp/rest/get_company?id=5677"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ficon-director-account-management-partnership-build-optimization"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ficon-director-account-management-partnership-build-optimization"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ficon-director-account-management-partnership-build-optimization"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/icon-director-account-management-partnership-build-optimization\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ficon-director-account-management-partnership-build-optimization"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3228910}},{"tool":"search_jobs","arguments":{"company":"iconplc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3228910},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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